Over 14% of a retail customer success agent's time is used looking up information for them. With Salesforce's Einstein Copilot, agents can help improve their customers' experiences and increase their lifetime value to the retailer. Genzeon's retail team helps businesses succeed. Find out more below about the chatbot solutions we have implemented for clients, and more about #EinsteinCopilot from #Salesforce ➡ Learn more from our retail copilot services, including a customer case study: https://lnkd.in/exWzbNKH ➡ More about Einstein Copilot: https://lnkd.in/eT4zwKvx
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Your "next best action" is to contact Genzeon! Whether your customer data resides entirely in Salesforce or is spread across the enterprise, Einstein Copilot with Data Cloud BYOM is the trusted layer that protects brand image by preventing costly predictions or inaccurate recommendations. #einstein #salesforce #copilots
Over 14% of a retail customer success agent's time is used looking up information for them. With Salesforce's Einstein Copilot, agents can help improve their customers' experiences and increase their lifetime value to the retailer. Genzeon's retail team helps businesses succeed. Find out more below about the chatbot solutions we have implemented for clients, and more about #EinsteinCopilot from #Salesforce ➡ Learn more from our retail copilot services, including a customer case study: https://lnkd.in/exWzbNKH ➡ More about Einstein Copilot: https://lnkd.in/eT4zwKvx
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How do industry giants like T-Mobile or L’Oreal align their cross-regional business strategy and utilize the vast data arrays for better customer engagement? Designed to meet the unique needs of specific industries like telecommunications, healthcare, and insurance, #SalesforceIndustries (Vlocity) solutions streamline operations and enhance customer experiences. Discover how Vlocity can: 🚀 Simplify complex processes 🚀 Improve customer engagement 🚀 Accelerate time-to-market for new products 🚀 Provide industry-specific functionality out-of-the-box Read on in our article: https://lnkd.in/drwXCsna #Salesforce #Vlocity #DigitalTransformation
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🤔 Heard of Salesforce but feel overwhelmed by the thought of navigating it? We get it, especially if you’ve only heard of its complexities and never really used it. We understand the intimidation factor, but let’s simplify it: Once you dive into Salesforce, particularly with #Customer360, you won't be turning back. Imagine having a tool that transforms customer data chaos into an easy-to-understand, unified view.🌐 Salesforce Customer 360 isn’t just a product; it’s your business’s game-changer. It centralises customer interactions across all departments, ensuring that every team member has access to consistent and comprehensive customer insights. 🎯 Think of it as a group hug in which your customer is at the heart—supported, understood, and valued by every part of your organisation. Ready to simplify your customer experience management? Let’s talk about how Salesforce Customer 360 can revolutionise your approach and help you make smarter, faster business decisions. 💡 https://lnkd.in/gpFdiFQ4 #J4RVIS #ForaBetterTomorrow #TeamJ4RVIS #Salesforce #MuleSoft #Innovation
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In today's hyper-connected world, customer experience reigns supreme. With Salesforce, you have the power to elevate your strategy and truly put your customers at the heart of everything you do. In this post, let's see how Salesforce's customer-centric approach enables organizations to build lasting relationships, drive loyalty, and outshine the competition. #CustomerExperience #Salesforce #CXExcellence #Technology #IndproAB
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Want to learn how to exceed ever-evolving customer expectations? Join this exclusive virtual session where our Salesforce leaders will present a practical framework to evaluate and transform your customer experience. Register now! #service #salesforce
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Strategic Advisor EMEA | Inspiring Global Premier Enterprises to build next-generation SaaS businesses| Planning, Sales, Alliances & Partnership |Technological Innovation Advocate
Want to learn how to exceed ever-evolving customer expectations? Join this exclusive virtual session where our Salesforce leaders will present a practical framework to evaluate and transform your customer experience. Register now! #service #salesforce
Good To Great: A Practical Guide To Transform Your Service Experience
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Looking to level up your customer-facing communications? Terazo builds tailored experiences using Twilio's suite of communications tools across industries. Let us help you boost your customer satisfaction and efficiency through an omni-channel engagement platform, programmable cloud contact center, or personalized experiences using first-party data. Learn how: #terazo #twilio #customerdata #data #contactcenter #callcenter #software #integration #automation
Twilio Product Integration
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Connecting DATA!! >>>Give your customers the experience they deserve. Join our webinar on January 17th to learn how MuleSoft can help companies like Iron Mountain: ⛓️ Connect customer data to a single platform to increase service agent productivity 🏎️ Improve speed of service and reduce response time 📩 Deliver a connected experience to improve customer satisfaction and loyalty Discover how Iron Mountain is harnessing the power of integration and AI to create a better connected customer experience: #DoD #LegacySystems
3 Ways MuleSoft Optimizes the #1 AI CRM for Connected Customer Experiences
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Helping Retailers, Consumer Goods and Manufacturing companies to improve engagement with their customers through all digital touch points.
Want to learn how to exceed ever-evolving customer expectations? Join this exclusive virtual session where our Salesforce leaders will present a practical framework to evaluate and transform your customer experience. Register now! #service #salesforce
Good To Great: A Practical Guide To Transform Your Service Experience
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CTO | Practice Leader | Dreamforce Speaker | Salesforce Trailblazer | GTM Champion | MuleSoft Ambassador Alumni | DNI | Customer Success Senior Manager at Salesforce
Want to learn how to exceed ever-evolving customer expectations? Join this exclusive virtual session where our Salesforce leaders will present a practical framework to evaluate and transform your customer experience. Register now! #service #salesforce
Good To Great: A Practical Guide To Transform Your Service Experience
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