George Minakakis’ Post

Gone are the days of one-size-fits-all; it's time for experiences tailored to each customer's future preferences and behaviors. 👇Dive into our #blog to explore hyper-personalized #retail, unlocking unprecedented customer experiences that drive conversion and loyalty: https://hubs.ly/Q02qyRT20

The retail landscape is undergoing a dramatic shift. How can businesses adapt to changing consumer behavior, embrace sustainability, and deliver exceptional customer experiences? #retailindustry #customerservice #sustainability

80% of consumers are more likely to buy from brands that offer personalized experiences. To personalize the CX: - Create data-driven ideal customer profiles (ICPs). - Foster a customer-centric culture. - Provide a seamless experience across all channels. #Personalization #CustomerExperience #Retail https://lnkd.in/eYnCtUU8

🌱 See how RunMyProcess transformed the retail game for one of our clients, streamlining operations and enhancing customer experiences. A must-read case study for anyone in the retail sector in our blog: https://buff.ly/3vFnPpz #RetailRevolution #RunMyProcess

80% of consumers are more likely to buy from brands that offer personalized experiences. To personalize the CX: - Create data-driven ideal customer profiles (ICPs). - Foster a customer-centric culture. - Provide a seamless experience across all channels. #Personalization #CustomerExperience #Retail https://lnkd.in/gdK8p7p8

Do YOUR teams know what customer experience should look - sound - feel like in your store!? If you ask a random team member “what does CX mean to us” And they fumble Or can’t answer… You have a huge problem ‼️ It’s time to start getting serious about what it means to give outstanding experiences …because the customer dictates the trajectory of your brand They hold all the cards Treat them well? They’ll be back, I guarantee it 😉 #retailing #customerexperience #culture #sales

80% of consumers are more likely to buy from brands that offer personalized experiences. To personalize the CX: - Create data-driven ideal customer profiles (ICPs). - Foster a customer-centric culture. - Provide a seamless experience across all channels. #Personalization #CustomerExperience #Retail https://lnkd.in/dxqfnYtD

80% of consumers are more likely to buy from brands that offer personalized experiences. To personalize the CX: - Create data-driven ideal customer profiles (ICPs). - Foster a customer-centric culture. - Provide a seamless experience across all channels. #Personalization #CustomerExperience #Retail https://lnkd.in/etd2YMif

𝐒𝐄𝐑𝐕𝐈𝐂𝐄 𝐌𝐄𝐀𝐍𝐒 𝐂𝐋𝐀𝐑𝐈𝐓𝐘, 𝐄𝐅𝐅𝐈𝐂𝐈𝐄𝐍𝐂𝐘, 𝐀𝐍𝐃 𝐒𝐈𝐌𝐏𝐋𝐈𝐂𝐈𝐓𝐘 In changing times in #retail many discuss the importance of #CX . In a multi-optional shopping world, this becomes more and more a multi-facetted task too. Esp. the brick-and-mortar stores have to provide an add-on advantage for the customer. For a major international player like #Kaufland, maximum customer orientation means continuously increasing the efficiency of the shopping experience for customers who know what they want and providing support to customers who are undecided – and creating physical and digital spaces in which to meet and exchange ideas. 𝐓𝐡𝐚𝐭'𝐬 𝐰𝐡𝐲 𝐰𝐞 𝐝𝐫𝐢𝐯𝐞 𝐡𝐢𝐠𝐡 𝐥𝐞𝐯𝐞𝐥𝐬 𝐨𝐟 𝐝𝐞𝐦𝐚𝐧𝐝, as focussed in the latest ACROSS Magazine edition. 𝐄𝐧𝐣𝐨𝐲 𝐫𝐞𝐚𝐝𝐢𝐧𝐠! 👉 https://lnkd.in/dWMB9nQn What are your current best-practices for customer experiences?

The retail landscape is evolving at breakneck speed, and smart technology is at the forefront of this change. From friction-less checkouts to personalized product recommendations, these innovations are transforming the way we shop and creating a more engaging customer experience.