Gerflor Transport’s Post

Day 1 of Customer Service Week, and we’re kicking things off with some stripes! 🖤🤍 Here’s to a week of recognizing the hard work and dedication of customer service teams everywhere! 🥂 #CustomerServiceWeek #CorporateGenZ #CorporateGirlie #CustomerServiceWeek #CustomerExperience #ProfessionalGrowth

How to beat the competition with excellent customer service. In a crowded market, outstanding customer service can be your secret weapon to stand out and win over clients. This video will show you how to leverage top-notch service to build strong relationships, foster customer loyalty, and turn satisfied clients into brand advocates. Learn how delivering exceptional service can give you a competitive edge and drive long-term success. 💼 Key Takeaways: -The role of customer service in differentiating your brand -Tips for exceeding customer expectations at every touchpoint -How to handle complaints and turn negative experiences into positive outcomes -Strategies for building customer loyalty that outlasts the competition 🔔 Don’t forget to like, comment, and subscribe to AkaubaTV for more sales strategies and tips on delivering unbeatable customer service! #CustomerService #BeatTheCompetition #AkaubaTV #SalesSuccess #CustomerLoyalty #salesstrategy https://lnkd.in/diF5JVPJ

The holiday rush is behind us, but returns are still in full swing. For customer service teams, this is a key moment to shine. With the right approach, returns can be a chance to build stronger relationships with your customers, not a hassle. Want simple strategies to handle returns efficiently and keep your customers happy? Read our latest blog here bit.ly/4291IWv

AN EXCELLENT CUSTOMER SERVICE MINDSET As businesses celebrate Customer Service Week, a thought occurred about one way to foster an excellent mindset. To achieve an excellent customer service mindset, we must shift from the perspective of people buying to 'support' your business to the understanding that they should buy because your product or service is high-quality and genuinely meets their needs. ~KDC #Excellence #CustomerService

🤔 What’s more important than delivery speed? ⌚ According to recent findings published by Scurri, it’s the reliability of deliveries. Customers now expect delivery time windows—and for those delivery promises to be met. 💡 Scurri reports that: ▶️ 47% of customers want an estimated day or time of day ▶️ 32% want a 1-2 hour delivery window ▶️ 21% a 3-4 hour window, and ▶️ 17% expect an estimate for morning, afternoon, or evening delivery 🙅♀️ Late or failed deliveries are not tolerated by customers and commonly result in negative online reviews. Accurate delivery estimates—and reliably meeting them—are crucial for ensuring customer satisfaction and driving long-term loyalty. 💡 See more ideas about what customers want from delivery services in the full article: https://lnkd.in/gJn_atWn 🚚 Also, learn how a reliable, professional Australian delivery provider Deliver In Person can help boost your customer lifetime value: https://lnkd.in/dF4-97tY #LastMile #CustomerExperience #ReliableDelivery #CustomerSatisfaction

Check out our 5-star reviews on Trustpilot ⭐️ At Runners, we always strive to go the extra mile for our customers, from the quality of the products, to our first-class customer service. #trustpilotreviews #runnersslidingdoorsystems

We are at the forefront on enhancing CX with DX!

CUSTOMER SERVICE WEEK 2024 THEME; "Above and Beyond" Making a 360⁰ customer service is the main target of Companies and Organizations with clear strategic plans and goals. By Achieving this, we must not forget the 4Ps of KPIs ie, Product, Price, Place, and Promotion. These are the key metrics that gear us to reach the satisfactory customer service threshold. Happy Customer Service Week

It's National Customer Service Week, let's spread some positivity! 📢 I think often with customer service we focus on talking about our negative experiences as opposed to shouting about the good, especially when it comes to social media. Have you received excellent customer service recently? Give the company a shout out in the comments. #NationalCustomerServiceWeek