Zipline’s Post

🧩 What’s the missing piece in your customer experience strategy? It might just be your employees! From identifying hidden pain points to crafting innovative solutions, your employees are your greatest asset in delivering standout experiences. 🌟 Discover how crafting effective employee experience strategies can boost productivity, enhance engagement, and elevate customer satisfaction in this new article from our friends at Medallia. Our favorite part is that Kyla McGowan, Head of Customer Enablement at Zipline, shares her expertise on how investing in your team can lead to exceptional customer experiences. Curious about how aligning your Employee Experience (EX) with your Customer Experience (CX) can lead to happier customers and stronger business outcomes? This is the read you need. 🔗 Explore the full article and see how you can harness the power of your team!

🍝 Discover pasta-tively perfect store execution at Uncle Giuseppe's Marketplace tomorrow! Learn the recipe for a remarkable customer experience—it's the missing sauce your teams need. 👉 Register here: https://bit.ly/4fbKZGa 🗓️ Tomorrow! Thursday, August 8th ⏰ 2pm EST 📍 Hosted by Zipline and Progressive Grocer Don't miss out on hearing from Michael Nelson, President at Uncle Giuseppe's Marketplace, and Vincent Olivieri, Culinary/Deli Director, along with Emily Lane, Head of Content at Zipline, and Lynn Petrak, Senior Editor at Progressive Grocer. A future of seamless store execution is the ravi-only one we see ✨

🍴 Uncle Giuseppe's Marketplace takes customer experience to a new level with freshly made foods and top-tier operations. Join our webinar to uncover how they achieve "bellissimo" results daily. It's not just deli-cious—it's deli-lightful! Don't miss the opportunity to hear from Uncle G's Michael Nelson, President, Vincent Olivieri, Culinary/Deli Director, plus Emily Lane, Head of Content at Zipline, and Lynn Petrak, Senior Editor at Progressive Grocer. 👉 Register here: https://bit.ly/4fbKZGa 🗓️ Thursday, August 8th ⏰ 2pm EST 📍 Hosted by Zipline and Progressive Grocer Are you ready to pâté?

Not to get too cheesy, but Parmigiano-Reggiano isn't the only thing at Uncle Giuseppe's Marketplace that's grate. 🧀✨ Join our upcoming webinar to learn how Uncle G's achieved "parm-fection" and took communication to the next level! 👉 Register here: https://bit.ly/4fbKZGa 🗓️ Thursday, August 8th ⏰ 2pm EST 📍 Hosted by Zipline and Progressive Grocer 🧀 Cheese the moment and save your spot now! You don't want to miss this conversation with Michael Nelson, President at Uncle Giuseppe's Marketplace; Vincent Olivieri, Culinary/Deli Director; Emily Lane, Head of Content at Zipline; and Lynn Petrak, Senior Editor at Progressive Grocer. Store operations don’t get more gouda than this!

🛒 🧀 What do hand-stretched mozzarella, homemade sausages, and authentic Italian recipes have to do with store communication? More than you might think!   Uncle Giuseppe's Marketplace’s, a beloved regional grocer in the Northeast, prides itself on creating an immersive shopping experience with scratch-made foods and top-quality produce. However, chaotic internal communication often hindered their desired results, leading to inconsistent operations. They needed a solution to streamline processes, enhance store execution, and ensure every customer enjoyed the same exceptional experience. Just three weeks after implementing Zipline, Uncle Giuseppe’s saw dramatic improvements in communication and task management. They maximized ROI, creating a seamless and efficient workflow across all 11 locations, transforming operations from “baffling” to “bellissimo.” ✨ Join this webinar to learn: 🥖 How Uncle G’s commitment to prepared scratch-made foods and unique shopping experiences sets them apart in a competitive market. 🍅 The critical role of effective store execution in maintaining high standards and customer satisfaction. 🥬 The strategies Uncle G’s used to rapidly implement Zipline and achieve significant operational improvements. 🧄 How better communication and task management can drive sales, build community, and enhance employee engagement 👉 Register today: https://bit.ly/4fbKZGa 🗓️ Thursday, August 8th ⏰ 2pm EST 📍Hosted by Zipline and Progressive Grocer Don't miss this conversation with Uncle G's Michael Nelson, Head of Operations, Vincent Olivieri, Culinary/Deli Director, plus Emily Lane, Head of Content at Zipline, and Lynn Petrak, Senior Editor at Progressive Grocer! #KeepTodayonTrack #PoweredbyZipline #ZiplineforGrocery

⛵ Summer Quarterly G2 badges float our boat! We’re ecstatic to share that Zipline has just been awarded 29 badges in the G2 Summer 2024 Report! 🏆 We are so thrilled to see so much positive feedback from the retail communications champions and frontline teams that use Zipline to bring brand strategies to life in stores and drive operational excellence. 🫶 Thank you so much to our customers for their support, and to our team for their commitment to delivering outstanding products and services. 🍡 Anything is popsicle this summer with you!

🏆 Join us as we recognize the outstanding finalists of this year's Summer Camp Awards! (see the full lineup: https://lnkd.in/gS3asFAR) 👏 A huge round of applause to these outstanding members of the Zipline family. Our platform reaches new heights when it’s in the hands of innovative users like these. We love seeing how you harness Zipline to engage frontline teams, synchronize store operations, and drive stellar results. ✨ Summer Camp is more than just a conference—it's a gathering of trailblazers who share their insights, stories, and thought leadership! This year's in-person event in Nashville provided the perfect backdrop for connection and inspiration. 🥰 Remember, when you join the Zipline family, you’re not just getting cutting-edge software; you’re also gaining access to the industry's best service and support. Join the ranks of top-tier retailers who are powered by Zipline today! Until next time, keep making music in your stores 🎶 #PoweredbyZipline #KeepTodayonTrack #ZiplineSummerCamp

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We’ve come full circle: At Summer Camp 2023, we unveiled our proof of concept demo featuring an intelligent platform that can instantly respond to questions asked by store associates. At Summer Camp 2024, we announced Zippy has moved out of beta and is now available! This year, we showcased its evolution and heard from early adopters about how Zippy has transformed their operations. 😍 From reducing helpdesk tickets to saving time on policy searches, Zippy is changing the game for retail teams by making information access seamless and efficient. Plus, giving Zippy a personality has made it a trusted colleague for many. 🚀 Zippy is your frontline workers' AI-powered conversational companion, ready with quick, reliable answers about policies, promotions, and products. Zippy pulls answers from the Library to ensure answers are relevant, helpful, and tailored to each person’s role and location. ✨ 📚 Read how this groundbreaking feature will change how retail teams access information, making every store member more efficient and confident in their roles. 🐿️ 🤖 #Zippy #PoweredbyZipline #keepTodayonTrack #AI