Markster’s Post

From "This isn’t for us" to our lifesaver ✨ When I first heard about Gorgias AI agent my immediate thought was: "This isn’t for us .I worried it would feel cold, impersonal, or robotic. Our warm, family-friendly tone of voice is what makes Wildride… well, Wildride. And I wasn’t willing to compromise on that. But curiosity got the better of me. I started reading more about Gorgias AI agent and thought: "Why not give it a chance?" With just a few basic guidelines in place, I immediately saw the impact on our workload. 33% of email inquiries automated – and without customers feeling like they were talking to a robot. In fact, it gave our team more time to focus on those meaningful, personal interactions that truly define Wildride. 💬 If you're doubting to start using automations an AI Agent in you customer support, I would say just do it and let it surprise you in the best possible way 🔥 How do you feel about using AI in customer support? Let me know in the comments! 👇 #AI #CustomerExperience #Wildride #Automations

Regardless of how you feel about AI (is it the first step in the robots rising up to take over?!), it looks as though it's here to stay... so we might as well learn about it and take advantage of it. To that end, for all of you 'late adopters' (like me), here's a really good overview of the technology, as well as a listing of the various programs you now have available for your use. https://buff.ly/3VLUWkW #mrx #newmr #marketresearch #b2bmarketing #sellerdoer

Stop With The AI-Generated Robot Pitch! . Let's get real on this first day of 2025... I'm just chatting straight from the heart here. 🗣️ I have been seeing WAY too many robotic, AI-written pitches lately. You know what I'm talking about - those stiff, lifeless messages that scream "I let AI write this!" . Here's the truth: Your clients can spot that artificial vibe from a mile away. They want YOUR authentic voice, YOUR real expertise, YOUR human touch. . Make this your New Year resolution: Let's bring back genuine, human connection in our marketing. Trust me, your clients will thank you! 💯 👉 Follow me for more no-BS marketing advice #contentcreationstrategy #AIContent #socialmediamarketingmanager

I'm first to admit: I know very little about 𝗮𝘂𝘁𝗼𝗺𝗼𝘁𝗶𝘃𝗲 𝗔𝗜. So, I’m doing what I always do—ask dealers what’s actually working. Had this conversation with a California dealer. Me: “So, are you doing anything with AI right now?” Dealer: “Yeah, we started testing one a few months ago.” Me: “How’s it working out?” Dealer: “Better than I expected. We’ve seen about a 30% increase in appointments.” Me: “No kidding. What’s driving that?” Dealer: “It’s all in the follow-up. AI is handling tasks my team used to miss—and it does it faster than we ever could.” Me: “What tool are you using?” Dealer: [Names vendor] If you’re curious and want an intro to the dealer or vendor, just let me know—I’m happy to connect you. If you’ve had success with AI in your store, DM me let’s compare notes.

Transforming Automotive Sales with AI In the fast-paced world of automotive sales, speed and engagement are key. That’s why we developed an AI chatbot at Motoleads that engages with leads in real time, making sure no opportunity is missed. But here’s the thing- it’s not just about automation. Our chatbot interacts like a real person, building trust and delivering better conversions 👨💼 For a brief demo check the link below;  https://lnkd.in/dAeQa-qk #AutomotiveSales #CustomerEngagement #Motoleads

🤖 AI agents are the future of automation! These smart programs can gather info, make decisions, and complete tasks all on their own. From chatbots answering your questions to robots cleaning rooms, they’re designed to work independently with minimal human help. 🚀 #EY&AI #EYAutomation #TechInnovation

I'm still skeptical about how usable autonomous AI agents will be for the average person in the long run. I consider myself a pretty tech-savvy person (hehe, it’s in the brand), and I truly live, breathe, and absorb AI-related information daily. But there’s one aspect I keep getting hung up on: to get real value from autonomous agents, you still need to articulate the logic they should follow—and that can be harder than it sounds. I see this all the time in corporate settings, where people high up on the org chart can’t always articulate the detailed steps that go into producing a finished product. Watching my husband use Power Automate reminds me of this gap; he’s constantly building complex workflows with multiple branches and decisions. It works, but only because he knows exactly what each step requires. It’s all very “If this happens, then do that... unless this happens, in which case, do something else entirely!” For autonomous agents, even simple tasks like managing emails from VIP clients involve a series of nuanced decisions that need to be spelled out in advance. You’d have to: Define “VIP”—who qualifies, based on domains, keywords, or sender names. Set criteria for how urgent emails are flagged versus routine ones. Draft specific response templates for different types of inquiries. Decide how and when to escalate an issue and specify who’s notified. Each step requires translating the assistant’s natural intuition and knowledge into logic that AI can follow. While these agents hold a lot of potential, there’s a gap between the intuition we bring to our work and the explicit logic an AI needs to operate. And I wonder how many people will find bridging that gap as straightforward as it sounds on paper. The power is there—but for the average person to “get it” quickly? That might take longer than we think. #TechSavvyAssistant #ExecutiveAssistant #AIForAdmins #AutonomousAgents

AI-Powered Robots Can Be Tricked Into Acts of Violence. Researchers hacked several robots infused with large language models, getting them to behave dangerously—and pointing to a bigger problem ahead. #data #integrations #marketing #automation

🤖 AI agents are the future of automation! These smart programs can gather info, make decisions, and complete tasks all on their own. From chatbots answering your questions to robots cleaning rooms, they’re designed to work independently with minimal human help. 🚀 #EY&AI #EYAutomation #TechInnovation