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Curious Problem Solver

This afternoon's Morning Brew's HealthCare Brew Webinar, The Technology That's Revolutionizing Patient Care, with Dr. Zenobia Brown MD, MPH was incredibly insightful! There's so much I could write about, but here's my top two.. --1-- Don't solve how things are done -> innovate how things are done. ✨ 🛑 Avoid creating technology that merely digitizes an inefficient process. Ask, "Should we even be doing x this way in the first place?" and "How can we innovate and enhance the process leveraging technology?" 🛑 Dr. Brown cautions against the shiny object syndrome of new technology, saying, "If you're aligning technology to the people, they adopt it. If you're building technology for technology, they don't." With burnout increasing, it's vital to ensure new technology doesn't add to it. --2-- The potential of generative AI ✨ 🤖Technology's potential to revolutionize patient care is centered around enhancing the quality of healthcare: patient data and insights, time spent on care, and diagnosis. 🤖Ambient generative AI, as Dr. Brown described, holds the potential to enhance patient insights and surface information quickly that can aid in providing a better quality of care through the timeliness of diagnosis and treatment. 🤖 Chat technologies also allow care providers to leverage technology when patients are nowhere around them. This aids in reducing the cost of care, increasing access to care, and increasing patient insights outside of the usual 30-minute visit. Dr. Brown also points out how this method of communication may be easier for patients to be vulnerable with, and still maintain the feeling of 1-1 human care. --- If you're interested in exploring technology to improve the care experience for providers and patients, let's chat and innovate together. ✨ #innovation #healthcare #patientexperience #healthsystems #healthtech

Lina Gerchak

Program Manager - Engineering, Manufacturing and Industrial Technologies at Oakland Community College

7mo

I absolutely love the tip of aligning technology with the people! Great point! Thanks for sharing this!

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