Glen Chambers’ Post

Leaders face a pivotal moment because AI is already transforming the way we work and live. As our world continues to change so quickly, it has never been more important to put our people at the center of everything we do. That’s why Semafor General Manager Bennett Richardson and I connected on stage at the World of Work Summit to discuss how to foster cultures in which people thrive. The summit highlighted key findings of the State of the Global Workplace Gallup report released Wednesday. One key finding: overall employee engagement stagnated and wellbeing declined in 2023, after multiple years of steady gains. As leaders, we’re in the driver’s seat to accelerate lasting change. Not only are we navigating a technological revolution, but we’re also defining a human capital renaissance: we have the power to unlock new opportunities, innovation, and creativity for our people, supercharged by AI. Leaders who want to win will bring their people along this journey. We need to increase our focus on the humanity of our people and provide them the space and resources to support their mental health and wellbeing, especially as new technology changes the way we work. At ServiceNow, our North Star is Our People Pact: our commitment to help our people do their best work, live their best lives, and fulfill our purpose together. When people are engaged, doing meaningful work they love with the support of their managers, they will do their best for your customers and help your business grow. Charting the path for this renaissance is both exciting and daunting. By embracing changes now, with a people-led approach and a product mindset, we can unlock new opportunities for tomorrow. Thank you, Bennett, for a great discussion! Read the State of the Global Workforce report here: https://lnkd.in/edqvm3S6 Photo credit: Semafor/Kris Tripplaar

Confidence in leaders sparks innovation 🚀 When employees feel valued and have confidence in their leaders, they are more likely to engage in meaningful innovation. This can lead the organisation and its people to various opportunities, such as seamless AI adoption and global workplace success. But how can leaders build trust and foster a culture of innovation? Learn from the best practices of the companies in the 2024 World’s Best Workplaces™ list and get insights into the unique approaches in different regions in our latest blog. Read it now: https://zurl.co/l5mS #wbw2024 #greatplacetowork

Confidence in leaders sparks innovation 🚀 When employees feel valued and have confidence in their leaders, they are more likely to engage in meaningful innovation. This can lead the organization and its people to various opportunities, such as seamless AI adoption and global workplace success. But how can leaders build trust and foster a culture of innovation? Learn from the best practices of the companies in the 2024 World’s Best Workplaces™ list and get insights into the unique approaches in different regions in our latest blog. Read it now: https://zurl.co/graV #wbw2024 #greatplacetowork

5 Ways to improve employee experience in 2025: Dr. Cecelia Herbert, Workplace Behavioural Scientist at Qualtrics, reveals five essential strategies for leaders to eliminate chaos, build trust, and actively engage younger workers. #AI #CX #EX #productivity #talentmanagement #leadership #futureofwork #datadriven #digitaltransformation #innovation #qualtrics #experience #experiencemanagement #XM #experiencematters #customerexperience #employeeexperience #employeeengagement #employeelistening #employeeretention #HR #talent #talentacquisition #CHRO #CMO

Everyone matters in AI strategy & planning and access to learning is essential. Create a 'bridge' to harnessing individual and collective knowledge, experience and wisdom. No matter how much we automate people will always be the difference. #Investinpeople #ManagementDevelopment #Talent #AIStrategy

Previously, we shared insights into our Talent Solutions Practice at Acacia Advisors. Today, we want to shift our focus to how organizations can maximize the collective wisdom of their existing talent. Organizational change is a constant, manifesting through transformation initiatives, cost reductions, and enhancements to employee and customer experiences.   Consider these questions:  * Are you fully attuned to and leveraging the intelligence embedded in your organization? * How effectively do you tap into the innovative ideas your team produces in context of major initiatives and common challenges? * During times of change, do you effectively leverage the collective wisdom of your people to guide, inform, and support decisions?   While synchronous and asynchronous methods (e.g., town halls, surveys) can enhance your connection with staff, they also have limitations. Increasingly, we see clients leveraging AI to engage their staff on critical issues, socialize new concepts, and ease the burden of change on the entire organization.   We have found that a combination of AI-driven employee engagement tools and evolving organizational change models are redefining how leading companies maximize engagement with their most valuable assets: their people.   For organizations not yet ready to embrace AI, consider these ideas: * Open communication channels to front line * Increase the amount of “real-time”, synchronous engagement * Recognize and reward open discourse * Lead by example, walk the floors ask listen If you are leading change, take the time to assess your approach and ensure your intentions align with perceptions of the change you are leading. Go to ChooseAcacia.com or reach out to Douglas Smith or Phil Newmoyer to learn more. #Leadership #TalentManagement #OrganizationalExcellence #ChangeManagement

I'm sure you've noticed people are talking about the future of work. The companies I've noticed that are putting the future of work into perspective are using it to fuel growth. Some of these topics that these companies are putting into perspective are: ✅ Hybrid Work: It’s not just about working from anywhere—it’s about staying connected no matter where your team is. How are you making remote work feel seamless and personal and keeping the engagement rate up?  ✅ AI in HR: *Hot take* AI isn’t here to replace people but to make work more meaningful. What could your team achieve if they had more time to focus on growth and less on busy work?  ✅ Inclusive Leadership: Belonging isn’t just a buzzword—it’s the foundation of innovation. Teams that feel seen and heard build the best ideas. Is your culture helping or holding back creativity?  The future of work is full of challenges—but also huge opportunities. How are you using these topics to help drive company growth?

*AI and Hybrid Work: Shaping Workplace Trends in 2025* After talking to some senior Leaders and compiling few articles, my thoughts   The transition to 2025 highlights the growing influence of technology and evolving workplace dynamics. 2024 served as a critical period for organizations to adapt and innovate. With AI, automation, and hybrid work models on the rise, companies are reimagining how they acquire and develop talent. There is great influence of digital transformation on the industries and the evolving work style. This year highlighted the importance of agility, continuous learning, and upskilling to stay competitive in a rapidly changing landscape. The integration of AI and automation in HR has been transformative, boosting efficiency and improving employee experiences while enabling teams to focus on strategic and creative work. Emerging Workplace Trends for 2025 Hybrid Work and Collaboration: The shift to hybrid work offers flexibility but challenges collaboration, requiring new strategies to bridge the gap. Skills-First Hiring: Companies are moving from traditional qualification-based hiring to a focus on skills to address talent shortages. Purpose-Driven Work: Employees now seek roles that align with meaningful goals and sustainability, beyond just competitive pay. 4.      Actionable Feedback: Leading companies prioritize acting on employee feedback. The success of IT and IT-BPM organizations will depend on their ability to integrate these trends into a cohesive workplace strategy. #HR #Leaders # Leadership #HRleaders #CHRO #CPO #HeadHR #Humanresource #

Confidence in leaders sparks innovation 🚀 When employees feel valued and have confidence in their leaders, they are more likely to engage in meaningful innovation. This can lead the organization and its people to various opportunities, such as seamless AI adoption and global workplace success. But how can leaders build trust and foster a culture of innovation? Learn from the best practices of the companies in the 2024 World’s Best Workplaces™ list and get insights into the unique approaches in different regions in our latest blog. Read it now: https://zurl.co/O1RI #wbw2024 #greatplacetowork

𝐎𝐩𝐭𝐢𝐦𝐢𝐳𝐢𝐧𝐠 𝐭𝐡𝐞 𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐖𝐨𝐫𝐤𝐩𝐥𝐚𝐜𝐞: 𝐄𝐧𝐡𝐚𝐧𝐜𝐢𝐧𝐠 𝐄𝐦𝐩𝐥𝐨𝐲𝐞𝐞 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐭𝐡𝐫𝐨𝐮𝐠𝐡 𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐓𝐫𝐚𝐧𝐬𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧 🌐✨ Today’s organizations need to create employee experiences that integrate digital transformation with a culture of engagement. Leaders in infrastructure and IT operations must strike a balance between cost optimization and skill development to improve digital workplace maturity while minimizing environmental impact. 🌱💻 Key strategic actions include: 𝐄𝐧𝐡𝐚𝐧𝐜𝐢𝐧𝐠 𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐖𝐨𝐫𝐤𝐩𝐥𝐚𝐜𝐞 𝐌𝐚𝐭𝐮𝐫𝐢𝐭𝐲: Focus on sustainability and optimizing investments. 📈🛠️ 𝐁𝐨𝐨𝐬𝐭𝐢𝐧𝐠 𝐄𝐦𝐩𝐥𝐨𝐲𝐞𝐞 𝐄𝐧𝐠𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Leverage digital technologies to enhance experience and engagement. 🌟🙌 𝐌𝐚𝐧𝐚𝐠𝐢𝐧𝐠 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲 𝐈𝐧𝐟𝐫𝐚𝐬𝐭𝐫𝐮𝐜𝐭𝐮𝐫𝐞: Ensure a seamless experience by effectively managing tools and endpoints. 🔧♻️ 𝐅𝐨𝐬𝐭𝐞𝐫𝐢𝐧𝐠 𝐚 𝐂𝐮𝐥𝐭𝐮𝐫𝐞 𝐨𝐟 𝐈𝐧𝐧𝐨𝐯𝐚𝐭𝐢𝐨𝐧: Encourage employees to propose ideas and solutions for process improvements. 💡 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐚𝐧𝐝 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭: Invest in employee training to enable effective use of new technologies. 📚🚀 𝐑𝐞𝐠𝐮𝐥𝐚𝐫 𝐅𝐞𝐞𝐝𝐛𝐚𝐜𝐤: Conduct surveys and meetings to gather feedback on the digital employee experience. 📊💬 These steps will help organizations tackle digital challenges, preparing teams for future demands and creating a productive and engaged workforce. #DigitalMara #Productivity #Digitalization