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In this video, I delve into 3 keys for unlocking a natural tone of voice so you can communicate with impact as a medical affairs professional! Key Takeaways From The Video: 🎯 Crucial in Medical Affairs: Discover why adopting a natural tone of voice is absolutely crucial in the context of medical affairs. It's not just about sounding natural; it's about keeping your listeners engaged and attentive to your message. 🎯 Convey Confidence and Credibility: Learn how speaking naturally can convey confidence, credibility, and professionalism, which are essential traits whether you are working in biotech, pharma, or medical devices. 🎯 Varying Pitch and Intonation: Whether it's presenting key data or discussing complex information, your tone matters. 🎯Relaxed and Approachable: Maintaining a natural and relaxed tone of voice is vital for creating a comfortable and approachable atmosphere in your interactions with colleagues, KOLs, and other stakeholders. 🎯 Match Your Tone: We'll also discuss the importance of matching your tone with the content of your message. By incorporating these techniques into your communication, you'll enhance your ability to engage and connect with your stakeholders, leading to more meaningful and impactful interactions in the dynamic world of medical affairs. Don't miss out on these valuable insights for effective communication in the medical affairs field. Watch now and start speaking naturally for career success! https://lnkd.in/ew-KzrgN

Are you feeling uncertain about your communication skills? Perhaps you're preparing for the SCA and aren't sure where to begin—or maybe you're overwhelmed with stress, unsure if your consultations are truly connecting with patients. I understand exactly how you feel. Not long ago, I too felt nervous every time I spoke. My heart would race and I constantly worried about being misunderstood because of my accent. Fast-forward to today and I've not only transformed my communication skills but also helped countless GP registrars like you communicate confidently. Now, I want to help you do the same. On Friday, 18th October at 7:30 pm, I'm hosting a 1-hour FREE workshop to help you instantly improve your consultation and communication skills. Here's what you'll gain from this powerful session:  The key ingredients for a successful consultation  How to shift from a doctor-centered to a patient-centered approach  Practical insights to structure your consultations effectively and confidently This workshop is designed specifically for GP trainees preparing for the SCA. By the end, you'll feel more equipped to navigate even the toughest scenarios. What past trainees have said: “I was able to make it from 69 to 87 within a month. You can also make it do not lose hope there’s support and help available.” ― Dr Lawrence Apenteng, GPST3 in London “In the next couple of weeks, my confidence skyrocketed because I could take the history in a reasonable time. Then, I had all the time to do the clinical management.” — Dr Inamuna Beregha, GP North West This is your chance to step into your consultations with clarity and confidence. Join me for this life-changing session. See you there! Dr Erwin Kwun PS. I will be giving away an exclusive Bonus resource for those who show up live

Are you ready to be a step ahead in your communication style? Dive into the exciting world of DISC at our next AAPC Local Chapter meeting with “DISC-overing Communication: Speak Their Language, Not Just Yours to Enhance Healthcare Revenue Cycle Fluency.” 📚 Our Engaging DISC-overy Agenda includes: • Introduction to DiSC Styles: Kick off with the basics of DiSC and discover how it can transform your communication. • Understanding the Four Styles (D, i, S, C): Delve deep into each style’s characteristics and influence. • Application in Healthcare: Learn how to apply these styles directly to billing, coding, and revenue management. • Adapting Communication for Team Effectiveness: Gain practical strategies to improve teamwork and productivity. • Breakout Rooms: Engage in small group discussions to practice your new skills and deepen your understanding. • Case Studies/Examples: Explore real-life scenarios to see DiSC in action. • Q&A Session: Have questions? We’re here to answer them! 🎲 Interactive Features: • Fun Games & Prizes: Win big while having fun with your peers. • Networking Opportunities: Connect with like-minded professionals and expand your network. • Professional Development: Take your career to the next level with actionable insights and skills. 📧 RSVP now at aapcsblocalchapter@gmail.com! Today is the day to secure your spot for this not-to-be-missed networking and learning opportunity! Join us and learn how to “Speak Their Language, Not Just Yours” and boost your effectiveness across the healthcare revenue cycle. 🚀 #SouthBendAAPC #HealthcareCommunication #MedicalBilling #MedicalCoding #AAPCNetworking #DISCStyles #ProfessionalDevelopment #BreakoutRooms

Effective #communication is crucial in healthcare. Here are three practical tips to enhance your communication skills: 🧏♂️👂 Active Listening: - Give your full attention to the speaker. - Show you are listening with positive body language. - Avoid interruptions and let the speaker finish. 🗣️✍️ Clear and Concise Information: - Use simple language and avoid medical jargon. - Summarize key points for better understanding. - Provide written instructions or visual aids. ❤️🤝 Empathy and Compassion: - Show genuine concern for patients' feelings. - Use a warm tone and maintain eye contact. - Acknowledge emotions and offer reassurance. Improving communication enhances patient care and team relationships. What tips have helped you? Share your thoughts! 💬 Like, comment, and repost to help others! 🙌 Let's strive for excellence in healthcare communication! #TipTuesday #SoftSkills #Healthcare #Nepal #BaAmaconsultant

Communication is an important skill that corporate doctors should be proficient in. We are required to possess management skills in addition to medical skills. Without effective communication, it is impossible to reach a win-win solution between the management department and the onsite medical teams. Occasionally, problems are hard to solve when both sides cannot articulate their thoughts well enough. For me, it takes daily practice to improve my communication and coordination skills to reach a settlement. #communication #longlifelearner #corporatedoctor #dailypractice

View your patients as individuals you aim to empower, so they eventually don’t need to visit you as often. This might seem counterintuitive at first. You might think, "If they stop coming, doesn't that defeat the purpose of my work?" Consider the vast amount of free information available on the internet. Do you think those who share this free knowledge aren’t compensated? Absolutely not! The opposite is true. As a private practice owner, the more valuable information you share with your patients, the more you establish yourself as an expert. Don't wait until your patients book an appointment to engage with them. Here's how you can develop an effective communication plan: 1. Reflect on the common conversations you have with your patients every day. 2. Choose four topics and craft emails based on them for a month. 3. Send these emails out weekly. 💥 Just like that, you'll have a month's worth of communication with your patients. Even if the information isn't directly applicable to them, remember they have friends and relatives who might benefit from it. In our previous live session, I discussed the importance of word-of-mouth. This is one of the best ways to grow your practice, and effective communication plays a crucial role in this process. If you're short on time and want to learn how to implement this strategy, feel free to send me a message here. https://lnkd.in/e_uqYhA6

Do you want to master Effective Communication ? As a group practice owner, having difficult conversations with clinicians can be challenging. However, effective communication is crucial for a thriving practice and positive relationships with employees. One powerful technique to use in these situations is the DEAR MAN acronym: D - Describe the situation clearly and in detail E - Express yourself and your perspective A - Assert yourself and find a solution R - Reinforce positive outcomes and benefits M - Stay Mindful and focused on the issue A - Appear confident and believe in your request N - Negotiate and find a compromise if necessary Using DEAR MAN can help you communicate effectively and address concerns such as: - Not following protocols - Excessive time off or last-minute cancellations - Poor marketing efforts - Difficulty with client retention - Unhealthy boundaries with clients or colleagues By applying DEAR MAN, you can foster open communication, reduce resentment, and improve relational health within your practice. Share your experiences with difficult conversations in the comments! Repost to help other group practice owners communicate effectively! Follow me for more tips on effective communication and practice management! Connect with me for 1:1 #coaching and #support! #DEARMAN #EffectiveCommunication #GroupPracticeOwner #DifficultConversations #PracticeManagement #RelationalHealth

Workplace Tips: Enhancing Patient Communication Skills Effective communication can be key to providing quality patient care. Here are some tips on how we can enhance our communication skills: ➡️ Practice active listening: Pay attention to patients' concerns and validate their feelings. ➡️ Use clear language: Avoid jargon and explain procedures in plain terms. ➡️ Show empathy: Demonstrate understanding and compassion towards patients' emotions. ➡️ Encourage questions: Create an open environment where patients feel comfortable asking questions. ➡️ Follow up: Ensure patients or clients understand instructions by summarising and clarifying information. Honing communication skills helps build trust with patients and clients, and enhances their overall experience.

5 Ways to Improve Active Listening for Better Customer Service 🎧 Active listening is the foundation of great communication, especially in customer service. It helps build trust, resolve issues efficiently, and strengthen relationships with clients. Here are 5 actionable ways to improve your active listening skills: Stay Focused: Give your full attention to the speaker. Avoid distractions like checking emails or multitasking. Your focus shows you value their concerns. Avoid Interrupting: Let your clients express their thoughts fully before you respond. Interruptions can make them feel unheard. Ask Clarifying Questions: If something isn’t clear, ask questions to ensure you fully understand the issue. This shows you’re committed to finding the right solution. Reflect Back: Paraphrase or summarize what the customer has said. This confirms understanding and shows that you’re genuinely engaged. Show Empathy: Acknowledge their feelings. Saying something as simple as, “I understand this must be frustrating” can go a long way in showing empathy. 💡 Why it Matters: Active listening not only resolves issues but also creates a positive customer experience, fosters loyalty, and boosts your business growth. What’s your top tip for practicing active listening? Share below! 👇 #CustomerService #ActiveListening #CommunicationSkills #ClientEngagement #CustomerLoyalty #BusinessGrowth #CustomerExperience #CustomerSupport #ServiceExcellence #ClientFirst #ClientRelationships #CustomerFocus #Leadership #ProfessionalDevelopment #RelationshipBuilding #BusinessSuccess #CustomerRetention #SmallBusinessTips #CustomerSatisfaction #CustomerCare

Mastering the Art of Communication: 5 Essential Tips for Improving Tone of Voice in Your Call Center https://lnkd.in/gUxDVAXD #communicationtips #OCCTips #customersupport #callcenteragents