Don't miss out on tomorrow's webinar "Empowering Support Agent Excellence with Thoughtful AI" with Laura Ragsdale and AptEdge! You can register here: https://lnkd.in/g6K4hVx5 https://lnkd.in/gHuX7hdy
We're going live with some amazing people April 4th, 12pm PST. Join us for a rich conversation about AI and customer support! Register below. We will open up an AMA at the end. Laura Ragsdale Renee Bastine Charles R. Coaxum, PMP Aakrit Prasad #Supportagentsuccess #genai
Join a live tutorial and demo on how to #finetune #Zephyr-7B for a real-world AI use case: analyzing and classifying customer support calls. You'll learn how fine-tuned #opensource #LLMs can outperform commercial LLMs at a fraction of the cost. https://pbase.ai/3vKGOPj
🌐 Transform your website into a 24/7 sales powerhouse with SmartLena's AI Chat Bot! 🤖💼 Elevate customer engagement, boost sales, and offer personalized experiences, effortlessly. Our AI doesn't just chat, it understands and adapts to each visitor, making every interaction count. 🚀 Upgrade to the future of digital interaction today! 🔗
We’re just two weeks away from the SX Conference—an unmissable event for customer support enthusiasts! 🎉 AI is redefining our industry, and we're excited to explore how it can cut costs and elevate the support experience. 🤖💡 With top speakers and real-world case studies, we'll connect theory to practice to enhance your support strategies. 📈✨ Don’t miss this chance to be part of a community shaping the future of support! 🤝🌟 #SXConference #AIinSupport #SupportExperience
🚀 Imagine if AI could scan thousands of open service desk tickets - and determine which tickets were likely heading down the wrong path. 🚀 Can you imagine what your customer service desk manager could do armed with that data? Please read my weekly blog post which explains how we use AI to scan tickets using our six-point system - to find the issues most in need of attention / escalation. https://lnkd.in/e4BsMQb3 #ServiceDesk #AIInnovation #TechSuperpowers #CustomerSatisfaction #ServiceManagement #AIinBusiness #FutureOfWork #TechSolutions #EfficiencyBoost #xopAI #MSPsolutions
I believe AI CRMs are the future of inbound sales. They turn data into decisions, helping teams anticipate needs and close deals faster than ever before. The future is now. #InboundSales #AIinBusiness #DataDrivenDecisions #CRMRevolution #SalesSuccess
Week 11 has arrived, and brace yourselves for an abundance of PRODUCT, PRODUCT, and more PRODUCT. 𝗕𝘂𝘁 𝘄𝗵𝗮𝘁'𝘀 𝗶𝗻 𝘀𝘁𝗼𝗿𝗲? ↳ Our amazing CTO has nailed 60 tickets this week. What is a ticket? 60 micro features and bug fixes completed before Friday! ↳ Introducing a new series titled "F**K It, Let's Review It Live" with 🦖 Hector Forwood 🦕 In this series, we dive into the ColdIQ AI list, scrutinizing tools, particularly focusing on the sign-up process and time to value. ↳ Our waitlist has grown by nearly 100 individuals this week. (I can't help but think, could this translate into $18k - ¢46k MRR of new business? From only just 1 weeks worth of content, only time will tell/) ↳ Farewell 👋 to Intercom, and a warm welcome to Gleap. ↳ PostHog is now seamlessly integrated with Customer.io, empowering us with the most potent notification system available. Catch you on the other side! #buildinpublic #ai #automation
Unlocking precision and efficiency in AI-powered customer service through Whisper Transcription, Sentiment Classification, and Scalability. Dive into the future of AI-driven call analysis with VAUDIQ! #OpenAIDavinci #AIInnovation
If you run IT services for a large organization, or if you are a Managed Services Provider, IT Services Provider - I encourage you to read my latest blog post. We are now demonstrating our AI scoring solution for Service Desk Managers. Running against live, open, tickets, we are uncovering the tickets most in need of attention - by looking for end user sentiment concerns, communication issues, troubleshooting deficiencies, and disruption to the workday. We are over 90% effective in identifying these issues ahead of time - and you are likely blind to these today. Book a meeting with me. https://xop.ai/contact-us/ #ServiceDesk #AIInnovation #TechSuperpowers #CustomerSatisfaction #ServiceManagement #AIinBusiness #FutureOfWork #TechSolutions #EfficiencyBoost #xopAI #MSPsolutions #MSP
🚀 Imagine if AI could scan thousands of open service desk tickets - and determine which tickets were likely heading down the wrong path. 🚀 Can you imagine what your customer service desk manager could do armed with that data? Please read my weekly blog post which explains how we use AI to scan tickets using our six-point system - to find the issues most in need of attention / escalation. https://lnkd.in/e4BsMQb3 #ServiceDesk #AIInnovation #TechSuperpowers #CustomerSatisfaction #ServiceManagement #AIinBusiness #FutureOfWork #TechSolutions #EfficiencyBoost #xopAI #MSPsolutions
Turn your sales force into a Vertical AI super force with Aforza. Our #SummerOfVerticalAI showcase has lots of practical example of boosting the efficiency & effectiveness of everyone in Consumer Product sales. Get inspired ⤵ https://lnkd.in/eqC649-z
🚀 EXL's SmartEmail.ai solution is revolutionizing the way we handle emails! 📧 It leverages Gen AI to categorize, prioritize, and respond to emails efficiently. 💻 By analyzing past interactions and learning from user behavior, it automates repetitive tasks, suggests optimal responses, and even anticipates future needs. Check out the video to learn more about this exciting technology! #EXL #EXLDigital 🎥 https://lnkd.in/eZic8t6U
