GOGLA’s Post

Join us on March 20th to learn: - from Lucia Spaggiari, Innovation Director at MFR about the insights and lessons from the implementation of the PAYGo Perform Monitor and from the cohort analysis pilot we have jointly run in 2023 - from Vasco Mergulhao from UCL/BBOXX who has been diving deep and applying ML to PAYGo payment data to study payment behaviour patterns and uncover insights for BBOXX and the PAYGo model more broadly

In our latest key insight video Kelly Martinez, ePost Global's Co-President dives into the core values of ePost and how we strive to achieve customer satisfaction with every interaction. 💚 Watch the full video here: https://lnkd.in/gXkWCWBa #eCommerce #ParcelDelivery #InternationalShipping #ePostGlobal

For many businesses, fast shipping is no longer sustainable, but that doesn't mean you can't keep your customers happy. Discover how transparency, personalization, loyalty programs and technology can maintain customer satisfaction even when quick delivery isn't an option. Read our latest blog to learn more: https://hubs.la/Q02Fg02D0

A continuation of the last post  what are the benefits of peripheral goods 1.Enhanced Customer Satisfaction: By offering additional features, businesses can improve the overall customer experience. 2.Competitive Advantage: Peripheral goods or services can differentiate a business from its competitors. 3.Increased Revenue: These additional offerings can generate extra income streams. 4.Customer Loyalty: Providing a comprehensive package can encourage repeat business and customer loyalty.

Meet the industry leaders joining us in Chicago this March 4-6 to share their strategies for mastering the customer journey to outshine competitors and set new standards in customer satisfaction ☀️✅ Check out the full speaker & topic line up: https://bit.ly/48yt0W8 #CXLeaders #CCWExchange #CustomerManagementPractice

Joe Lang, VP of Service, shares how Comfort Systems USA is shifting its service delivery left! He discusses the concept of "shifting left," which involves minimizing on-site visits and empowering customers to resolve issues independently, on their schedule. This approach enhances customer satisfaction and opens up new avenues for service delivery. Watch the full webinar to follow Joe Lang’s journey with Comfort Systems USA and discover how data and AI can revolutionize your service delivery: https://hubs.la/Q02rLtv-0..

Check the five use cases which are low hanging fruit for contact center leaders looking to implement practical AI solutions that can start making an immediate business impact.

Swipe left to unveil the challenges every laundry business faces and the strategic moves to conquer them! 🚀✨ From technological shifts to customer satisfaction, we've got the solutions that transform hurdles into triumphs 🌀👕 #LaundryChallenges #BusinessStrategies #qdcsoftware

Swipe left to unveil the challenges every laundry business faces and the strategic moves to conquer them! 🚀✨ From technological shifts to customer satisfaction, we've got the solutions that transform hurdles into triumphs 🌀👕 #LaundryChallenges #BusinessStrategies #qdcsoftware

Exciting news! Our latest blog post delves into the remarkable story of Mark Mawhinney and his three audio retail businesses. In this insightful read, we explore his unique approach to customer satisfaction and business success. Click the link to read the full article: https://ift.tt/YVSWiQl