It’s been just over a year since HDVI started processing claims in-house. We recently sat down with Karla Ferguson, our VP of Claims, to discuss the positive impacts it has had on our fleet customers and agents. One key highlight: Our adjusters are now resolving physical damage claims in an average of 33 days, compared to 52 days previously—a 37% improvement! Check out our latest Q&A blog with Karla via the following link to get all the insights: https://lnkd.in/ghHyUvx3
Great job Karla!
Way to go, Karla!!! 💪
VP, Business Development
3mo👏