High Definition Vehicle Insurance (HDVI)’s Post

It’s been just over a year since HDVI started processing claims in-house. We recently sat down with Karla Ferguson, our VP of Claims, to discuss the positive impacts it has had on our fleet customers and agents. One key highlight: Our adjusters are now resolving physical damage claims in an average of 33 days, compared to 52 days previously—a 37% improvement! Check out our latest Q&A blog with Karla via the following link to get all the insights: https://lnkd.in/ghHyUvx3

Owen Callahan

VP, Business Development

3mo

👏

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Great job Karla!

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Stephanie Stacer- MBA, CPCU, CLU, CHFC

Director in Insurance and Financial Services- Collaborative Leader | Operational Excellence | Strategic Vision

2mo

Way to go, Karla!!! 💪

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