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What does the future look like for eCommerce and retail brands? Ordergroove's CEO Greg Alvo shares his prediction on the CommerceTomorrow Podcast🎙. "Subscription and recurring revenue in eCommerce, retail, and direct-to-consumer is a highly profitable model. I think every single brand and retailer, if they don't have a subscription or recurring revenue story, will have one in the next few years." We're here for it 👏, and we're seeing the trend play out in real time with countless leading brands launching subscriptions to maximize recurring revenue. Interested in diving deep into all things subscriptions and recurring revenue? Give the episode a listen 🎧: https://lnkd.in/gMK_mDDz Thank you, Kelly Goetsch and Dirk Hoerig, for inviting Greg and Ordergroove onto your podcast! Keep doing what y'all do. #DTC #subscriptions #ecommerce CC: commercetools

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Brian Fitzgerald, Chief Revenue Officer at Augury, a pioneer in Machine Health and Process Health solutions joined as a guest in this episode to talk about what can help B2B tech teams drive better vendor, partner and renewal processes. Listen to the complete episode on: https://bit.ly/3NlL3rl #B2Bsales #salestech #salestechnology #podcastseries #interviewseries

The Easiest Thing You Can Fix TODAY To Improve Your Customer's eCommerce Experience Last week, Caleb Nelson and I sat down to discuss "Destroying The Status Quo" for the Sifted podcast Leader Shipping. It was a great conversation, and it's dropping later this week. The click below is a pain point of Caleb's. Unfortunately, he's not alone. Millions of customers are tortured by this same problem every day. Like everything however, the devil is in the details - because not all carrier interactions are the same. What's your take? How much does this frustrate you? -------- ---------- ---------- ---------- ---------- Would your network find this interesting? Be the first to get it to their feed by commenting or sharing Interested in Deeper Dives right to your inbox 1x/wk 👇 Take 10 seconds to paste your email here: https://lnkd.in/dCsUAauR Want to submit a question for me to write about 👇 AMA: https://lnkd.in/e3RjBiJD

Most online retailers know customers are browsing their stores without logging in. That represents a missed opportunity, especially if the session is abandoned at cart. On the latest edition of Martalks, Edward Upton, the CEO and founder of Littledata, joined us to describe how his company’s integration with Klaviyo is helping retailers match those sessions, leading to a 50% uplift in the number of people they can contact with an abandoned cart campaign. Full podcast in the comments. #revenuetracking #marketingoptimization #lifetimevalue 

Engagement drop off periods = 🚩 🚩 🚩 Our rock star business intelligence guru Kylinn Kraemer, MA took a deep dive into user data in our ZiftONE platform to glean insights on how suppliers are using their partner relationship management software (PRM) to successfully onboard and engage with new partners...and what bad habits contribute to a decline in user activity. One red flag to watch for is a steep decline in user log-ins. Check out our new podcast, Channel Chats, to learn more about how to address these drop off periods, and best practices (link in the comments). #channelchats #partnerships #partneronboarding #ZiftONE #channelstrategy Ken Snyder

🤔 What does adding customer voice and self-serve product information do for a company? It ✂️ cuts through the clutter with distinct messaging and proves to risk-averse buyers your product is the real deal. Influitive's All About the Customer podcast, hosted by Dan Kalmar, interviewed our VP of Marketing, Allyson Havener in: A Deep Dive into the B2B Buying Disconnect. They 🔍 explored marketing resources that make a difference for tech buyers, where to focus marketing efforts, and how to influence the growing number of CFOs involved in purchases. 👂 Listen in to the recording: https://bit.ly/3OQRjrE #AllAboutTheCustomer #ProveItorLoseIt #CustomerVoice #VoiceoftheCustomer #SelfServe #BuyersJourney

Outstanding service is not that common... Steven Van Belleghem recently shared his thoughts on this in an episode of The Modern Customer podcast with Blake Morgan. Steven discussed how excellent service is not something we've become immune to because it's not something we encounter all that much. It stands to reason that service is a key opportunity for businesses to stand out amongst the crowd. Join our CEO, Mathilde Collin, later this month as she sits down with Alfred Lin to discuss how companies like Zappos, Airbnb, and DoorDash have won by differentiating on customer service. Register to join the conversation using the link in the comments. #customerservice #differentiation

How do you blend age-old tea traditions with modern, global e-commerce strategies? Join me in the latest episode of the Subscriptions: Scaled podcast as I learn the answer to this question with Shunan Teng, CEO and Founder of Tea Drunk. Shunan shares a tale of maintaining the authenticity of traditional Chinese tea culture while navigating the world of international online retail and marketing. Tap into a world where tradition and innovation intertwine seamlessly in genuine storytelling. Check the comments for a link to the full episode. #SaaS #Subscriptions #SubscriptionBusiness #CustomerChurn #SubscriptionService

Our marketing team has our CEO interviewing fantastic guests for our upcoming Podcast launch (stay tuned!). Guests include proven innovators, customers, investors, key advisors, and industry subject-matter experts. It's been fun, educational, and intellectually stimulating to say the least. Our latest session features a twist from our guest Jeremy Hill, VP of Property Management at Acadia Realty Trust, where he turns the table on our Founder and CEO Reuben Levine, asking the question: "So what is your vision for StringBean?"   Hear Reuben talk about:   --Why he believes Retail RE and Healthcare are in StringBean’s Wheelhouse --Why the technology stack used in these verticals today will be unsustainable and obsolete within 5 years. Check out the clip below. Learn more about StringBean: https://lnkd.in/ewPsqhhR #propertymanagement #proptech #facilitymanagement #processautomation