Yes, retention really is this easy. Consumers don't visit a dealership Service Department for free wi-fi and comfy. Let's be honest - they don't care about your comfy waiting room and those tired magazines. If you really want consumers to consider you as their trusted partner in vehicle maintenance, then deliver them value, even if that means that a treadwear and wheel alignment diagnostic affirms that they don't need service. That's how you build trust, support retention and foster loyalty. Get to know TraXtion! #GoTraXtion #dealerships #fixedops #fixedoperations #tires #wheelalignment #driversafety #customerretention
Executive Vice President
1yCustomers going to the dealership are not heading there for tires generally. This is why having unique data to manage tire replacement is required. Traxtion forecasts accurately when every customer needs tires. This way you can be the first person to recommend tires and invite them in for ymthevtire service when it is convenient and the service can be performed quickly.