TraXtion’s Post

That first point of defection is when the vehicle owner is replacing their first set of tires. It's lazy to blame warranty expiration. Every vehicle needs tires and your store needs to get in the game. Get competitive with pricing and start assessing tire needs long before the tread disappears. You need to be their "tire store" - everyone needs a trusted advisor in the vehicle repair business. With TraXtion, building long-term retention starts on day one. Let's get serious about retention! #GoTraXtion #dealerships #fixedops #fixedoperations #tires #wheelalignment #driversafety #customerretention 

We tend to think warranty expiration is the sole reason for defection around 35-40k miles. It can be a reason but not the sole reason. Tires are due around that same time, and when you lose the customer to aftermarket shops, that customer continues to those shops for the most profitable period of repairs. From $250 per year initially…to near $1400 annually by year 6. That’s per car. Do the math! It’s worth having a plan to retain those customers you spent so much on to sell to and maintain for years 1-3. Why let them leave and not return. Have a plan to retain. Check out TraXtion, and let us help!

Give your Customer the "Dealer Advantage Program" Build Value in keeping cars Longer and need to maintain Properly Teach Your Customer how to get Top Dollar back at next Trade In Time. Set up Great Conversations in the F&I Department. Protection for the Future Ownership and Operation of your Vehicle. Separate Your Dealership from the Rest.

Don't breach their trust. This is a dealers band together moment. A DMS breach like this will have a long lasting impact for auto consumers. What's the right way to navigate this? Kyle Mountsier and Paul J Daly share there's so much nuance in how auto retailers should handle this issue and what the long lasting effects will be within the auto industry. Check out these best practices as we continue to add more resources: https://lnkd.in/emgqFyuG #dealership #autoindustry #asotu

It's the 1-2 punch that dealers need to knock out a history of poor retention. Leverage recalls to get vehicle owners in to your dealership, even those older, out-of-warranty vehicles. When you deliver a heightened level of service at no cost to them, 58% of these consumers opt in for CP work. Then invite them back with retention solutions from Recall Masters, Inc., which yield an amazing response rate. Learn more about R+ Premium at https://lnkd.in/grqG_3r8 . #recallmasters #retention #retentionstrategies #recalls #customerexperience #customeracquisition #customerretention #dealerships #automotive #automotiveindustry #servicedepartment #fixedops #fixedoperations #driversafety  Scott Alan Sean Reyes Tung Nguyen Jim Yanco Jennifer Breza Po Duncan Dean Ricciardulli Brent Hulsey Doug Nottage LeTonia Powers Jessica Porterfield Jessica Rodriguez Jeff Tampe Matt Stephens Tony Rodriguez David N. Nelson, CLTC, LUTCF Jim Maxwell Ryan Hadley Kristin Martini Tracy Simmons Kameron Lamp Christopher Scales Mark Lumsdon Jason Daniel Kerianne Waldrop PMP Clementine Hernandez Sylvia Reyes Troy Atkinson Tony Glaser Mallory Del Rosario

Chaiz (RTL Class 18) has closed a $1 million pre-seed round, marking a pivotal moment in revolutionizing the car extended warranties landscape through their cutting-edge online marketplace. Their platform offers customers the power to compare breakdown protection plans from top providers, potentially unlocking savings of up to 60% on these vital plans. At the heart of Chaiz's ethos lies their unwavering commitment to impartiality and independence. They aggregate plans from various providers without bias, ensuring a transparent and equitable comparison process. Prioritizing customer privacy, they shield individuals from spam emails and robo-dials, while providing exceptional A+ customer service, ready to assist with any concerns related to plan providers. Driven by a vision, Founders Ryan Hartman, Reto Bolliger, and Philippe Koenig, are reshaping the car warranty market with a strong focus on customer-centric solutions. As Chaiz continues its forward trajectory, they aim to significantly impact how consumers engage with car warranty providers, embodying transparency, savings, and customer empowerment. Congratulations to the Chaiz team on this successful funding round! Here's to reshaping the future of car extended warranties while keeping customer needs at the forefront of innovation.

Reignite your customer connections with Tread Partners' ReTread Program! Designed for tire dealers and auto repair shops, this 90-day program re-engages past customers in innovative ways, promising a guaranteed 10-to-1 ROI. Reopen the doors to success and bring back your valued customers! #ReTreadRevival #CustomerReengagement #AutoShopSuccess #TireBusinessGrowth #ReviveYourROI

What difference could 1/32" of additional tread do to save lives? TraXtion asks you to join the legions of dealerships who are making tire safety a critical part of the servicing experience. Data provided by the Tire Safety Association. If you'd like to provide critical treadwear diagnostics to your customers without taxing your team with processes that are not always accurate or consistent, get to know TraXtion. #GoTraXtion #dealerships #fixedops #fixedoperations #tires #wheelalignment #driversafety #customerretention    Brad Kokesh Mike Gottschalk Scott Rea Craig Kurtz Lori Grospitz Kevin Lopez Ryan Hamilton Sandy Cerami Mike Vogel