Meet SARA, our Smart Automated Responsive Assistant for the U.S. Citizenship and Immigration Services (USCIS) Office of Information Technology (OIT). Allison Bennet, Lead Developer, unveils how SARA transforms customer interactions, resolves common requests instantly, and boosts satisfaction for both employees and customers. From enhanced natural language understanding to a sleek new interface, discover how SARA dramatically enhances operational efficiencies and user experience for USCIS: https://lnkd.in/esufgYrk
Hi Allison, Hello Allison Bennett, it sounds like you and your team at the Neon Report Analysis and Development Team have made great strides with SARA. What future enhancements are planned for SARA to further support USCIS operations, and are there any additional capabilities you're hoping to integrate?
What an informative clip Allison! You're such an asset to the company!! Thank you for all you do to make our jobs easier!!!
Amazing strides
SARA sounds like a significant advancement for USCIS’s Office of Information Technology! With SARA handling sensitive immigration information, what measures are in place to ensure data privacy and security? How does the system manage and safeguard personal data?