Embrace a Digital Mindset with Charlotte S. Lee! 🚀 In today's digital-first world, public service organizations must evolve to effectively engage and enroll individuals in their programs. Author Charlotte Lee highlights the critical importance of creating a seamless digital government experience (GX) to boost enrollment. 🔹 Key insights: - Positive GX: Assess and streamline processes, ensuring transparency and clarity at every step. - Identify Barriers: Provide clear instructions, reduce form friction, build trust, and ensure accuracy. - Human-Centered Design: Design services with the user in mind, focusing on equity and effectiveness. - Agile Culture: Develop a long-term strategy that can adapt to changing needs. - Engagement: Utilize multi-channel communication to build trust, manage expectations, and drive service adoption. These insights underscore that a thoughtful digital approach can transform public service enrollment, making it more efficient and user-friendly. Read full blog here 📕 https://okt.to/d7jzMg #DigitalTransformation #PublicService #CustomerExperience #GovernmentExperience #Enrollment #HumanCenteredDesign #Agile #DigitalMindset #UserEngagement #GovTech
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💡 About a progressive #digitaltransformation #strategy rather then one size fits all approaches seeking for immediate results. 🔄 In the ever-evolving digital transformation market, #ITServices face unique challenges in meeting the dynamic needs of the organizations. At Critical Software, despite being ambitious in terms of vision (looking the long term goals and an impactfull transformation), we promote a progressive strategy ideation and validation approach to overcome the usual challenges and delivering more value to the business of our clients. By creating design and test loops along the way, we create a robust and adaptive strategy that answers to the business needs more effectively. Know more at: https://lnkd.in/dTkwjx7f Practical lessons learned on the way to overcome tradicional challenges I would share: 1️⃣ Set Clear Objectives and Milestones 🎯Diverse Client Needs and Expectations By defining specific, measurable goals and breaking down the strategy into phases, we tailor the approach to diverse client needs. This ensures the strategy meets their unique expectations and delivers targeted outcomes. 2️⃣ Engage Stakeholders and Foster Communication 🎯Resistance to Change within Client Organizations Involving stakeholders from the start and maintaining transparent communication helps mitigate resistance to change. It ensures all parties are aligned, reducing pushback and fostering a collaborative environment. 3️⃣ Conduct Comprehensive Research and Prioritize Flexibility 🎯Rapidly Changing Business and Technology Landscapes Continuous research and a flexible strategy allow you to adapt to technological advancements and business trends quickly. This ensures the latest innovations and maintain a competitive edge. 4️⃣ Implement Iterative Validation and Monitor Progress 🎯Integration with Legacy Systems Using iterative validation, we can test integrations on a smaller scale before full implementation. This approach helps identify and address issues early, ensuring smoother integration with legacy systems and reducing the risk of disruptions to the business needs. 5️⃣ Invest in Resources and Foster Continuous Improvement 🎯All Listed Challenges By allocating resources effectively and promoting continuous improvement, we enable our teams with the skills and tools needed to tackle all challenges. This leads to more innovative solutions, better client satisfaction, and a resilient strategy. #criticalsoftware #digitaltransformation #strategy #continuousimprovementculture
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How can IT services help improve company growth? IT services play a crucial role in enhancing company growth by improving efficiency, streamlining processes, and fostering innovation. Here are some ways IT services contribute to growth, along with relevant hashtags for broader visibility: 1. Increased Efficiency: #OperationalEfficiency #ProductivityBoost #StreamlinedProcesses IT services automate repetitive tasks, streamline workflows, and optimize processes, leading to increased overall efficiency. 2. Data-Driven Decision-Making: #DataAnalytics #BusinessIntelligence #SmartDecisions Leveraging IT for data analytics enables companies to make informed decisions based on real-time insights, driving strategic growth. 3. Innovation Enablement: #TechInnovation #DigitalTransformation #InnovateToGrow IT services empower companies to adopt emerging technologies, fostering a culture of innovation critical for sustained growth. 4. Enhanced Customer Experience: #CustomerCentricity #DigitalExperience #CustomerSatisfaction IT services help in creating seamless customer experiences, leading to customer retention and positive word-of-mouth. 5. Scalability: #ScalableTech #GrowthReady #FlexibleInfrastructure IT infrastructure can be scaled to accommodate the growing needs of a business, ensuring that technology keeps pace with company growth. 6. Global Reach: #GlobalBusiness #InternationalExpansion #DigitalGlobalization IT services facilitate global connectivity, allowing businesses to expand their reach and operate on an international scale. 7. Security and Compliance: #Cybersecurity #DataProtection #Compliance Robust IT security measures instill trust, safeguarding company and customer data, and ensuring compliance with industry regulations. 8. Agile Project Management: #AgileMethodology #ProjectDelivery #EfficientProjects IT-driven agile methodologies improve project management, enabling quicker response to market changes and accelerating project delivery. 9. Employee Productivity: #TechEmpowerment #EmployeeEfficiency #DigitalWorkplace IT services provide employees with the tools and technologies needed for optimal productivity, contributing to overall company growth. 10. Cost Optimization: #CostEfficiency #ITCostSavings #BudgetOptimization IT services help identify cost-effective solutions, reducing unnecessary expenses and contributing to the financial health of the company. 11. Digital Marketing: #DigitalMarketing #OnlinePresence #BrandVisibility Utilizing IT services in digital marketing strategies enhances online visibility, attracting and retaining customers in the digital landscape. 12. Cloud Solutions: #CloudComputing #CloudMigration #DigitalTransformation Cloud-based IT services offer flexibility, scalability, and cost savings, supporting business growth without heavy infrastructure investments.
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🏆 Today we are thrilled to give a shoutout to Public Digital! 🎉 Public Digital is your go-to partner for driving digital transformation and empowering your organisation to thrive in the internet era. 💪💻 Public Digital provides expert guidance tailored to your specific needs. They're not interested in the traditional "land and expand" consultancy approach but focus on delivering real impact. Their approach emphasises delivering tangible results and driving digital transformation across your organisation. They understand the importance of scalability in today's digital landscape. Public Digital is a trusted consultancy that works directly with your leaders and teams to make this transformation happen. Their ultimate purpose is to help global institutions thrive in the internet era. 🌍✨ Public Digital specialises in delivering digital services for the public sector, with a focus on user-centered design and agile development methodologies. They bring together the power of technology and the needs of users to create impactful solutions. 💼Keep up the amazing work Public Digital, we can’t wait to see what the future has in store for the team. 💡 #Spotlight #DigitalTeams #Technology #PublicServices #PublicDigital #DigitalPublicInfrastructure
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CEO at TilliT transforming manufacturing operations with digital technologies. Entrepreneur | Exec Leadership | SaaS | B2B/Enterprise/Ops
About to embark on your 𝐝𝐢𝐠𝐢𝐭𝐚𝐥 𝐭𝐫𝐚𝐧𝐬𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧 𝐣𝐨𝐮𝐫𝐧𝐞𝐲? Here's three tips to help: 1. 𝐇𝐚𝐯𝐞 𝐚 𝐫𝐨𝐛𝐮𝐬𝐭 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐜𝐚𝐬𝐞 It's important to map out how adopting Industry 4.0 will affect your business both functionally and financially. Cover customer acquisition, revenue maximization, retention, sales, factory efficiency and enhanced employee safety when building your business case. 2. 𝐁𝐮𝐢𝐥𝐝 𝐜𝐨𝐦𝐩𝐚𝐧𝐲-𝐰𝐢𝐝𝐞 𝐚𝐥𝐢𝐠𝐧𝐦𝐞𝐧𝐭 𝐚𝐫𝐨𝐮𝐧𝐝 𝐭𝐡𝐞 𝐯𝐢𝐬𝐢𝐨𝐧 Employee education around industry 4.0 adoption can help factory workers realize how the changes will affect their work. From reducing worker injuries to simplifying repetitive manual tasks — there are many benefits that come from a major upgrade like Industry 4.0. 3. 𝐄𝐧𝐬𝐮𝐫𝐞 𝐲𝐨𝐮 𝐡𝐚𝐯𝐞 𝐭𝐡𝐞 𝐫𝐢𝐠𝐡𝐭 𝐭𝐚𝐥𝐞𝐧𝐭 𝐢𝐧 𝐩𝐥𝐚𝐜𝐞 Adopting Industry 4.0 technology is best maximized when staff have digitally enabled skills. If there are skill gaps, you may need to be open to employee upskilling or targeted hires. "𝘔𝘤𝘒𝘪𝘯𝘴𝘦𝘺 𝘱𝘳𝘰𝘫𝘦𝘤𝘵𝘴 𝘱𝘳𝘦𝘥𝘪𝘤𝘵𝘴 𝘵𝘩𝘢𝘵 𝘵𝘩𝘦 𝘥𝘦𝘮𝘢𝘯𝘥 𝘧𝘰𝘳 𝘵𝘦𝘤𝘩𝘯𝘰𝘭𝘰𝘨𝘪𝘤𝘢𝘭 𝘴𝘬𝘪𝘭𝘭𝘴 (𝘤𝘰𝘥𝘪𝘯𝘨 𝘢𝘯𝘥 𝘪𝘯𝘵𝘦𝘳𝘢𝘤𝘵𝘪𝘯𝘨 𝘸𝘪𝘵𝘩 𝘵𝘦𝘤𝘩𝘯𝘰𝘭𝘰𝘨𝘺) 𝘸𝘪𝘭𝘭 𝘳𝘪𝘴𝘦 𝘣𝘺 𝘮𝘰𝘳𝘦 𝘵𝘩𝘢𝘯 50% 𝘣𝘺 2030, 𝘸𝘪𝘵𝘩 𝘥𝘦𝘮𝘢𝘯𝘥 𝘧𝘰𝘳 𝘤𝘰𝘮𝘱𝘭𝘦𝘹 𝘤𝘰𝘨𝘯𝘪𝘵𝘪𝘷𝘦 𝘴𝘬𝘪𝘭𝘭𝘴 𝘳𝘪𝘴𝘪𝘯𝘨 𝘣𝘺 30%," (Forbes). Source: Forbes Ready to implement a solution? Learn how TilliT that can help you get started: https://hubs.la/Q022YJy30
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To meet the needs of their end-users, organisations need to keep up with the latest technology stacks. But in an industry that evolves and matures so quickly, it isn’t an easy task. A good technical Program Manager can help you to deliver market leading digital products and great user experiences. In this interview, Premkumar Lakshminarayanan discusses the technology challenges companies are currently facing, how these have changed since the pandemic, and the most important facts to consider before road-mapping new technology capabilities. He also shares advice for other technical Program Managers to help them better manage their teams and meet stakeholder expectations. It’s an conversation packed full of insight, practical learnings and industry expertise – and you can read it now ⤵ https://lnkd.in/de-_cwC #digital #technology #transformation #consulting
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CEO and Founder at Nabooki | Redefining Marketplace Technology | Zero Commission Booking Systems | Supporting Government, Hospitality, Health and Education Industries
Digital transformation is more than just tech adoption. But many organisations still struggle with it. How to master digital transformation in 5 steps: -> Understand your goals: Clarity drives success. -> Empower your team: Training is essential. -> Adopt agile methods: Flexibility is key. -> Leverage data analytics: Make informed decisions. -> Focus on user experience: Satisfied users, successful transformation. Digital transformation isn't just about tools. It's about mindset, strategy, and execution. Start with these steps and watch your organisation thrive. #DigitalTransformation #GovTech #Innovation #PublicService #NabookiSolutions
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Is technology eating your business? Watch out for these signs: • Declining customer engagement • Lack of innovation • Overdependence on automation • Ignoring the human element • Failing to adapt In this fast-paced digital era, it's crucial for businesses to adapt and harness the power of technology. Remember these tips: • Embrace technology strategically: Identify areas where technology can enhance your business processes and customer experiences. • Foster a culture of innovation: Encourage your team to think outside the box, experiment with new ideas, and leverage technology to drive growth. • Invest in upskilling: Equip your employees with the necessary skills to adapt to technological advancements, ensuring they remain valuable contributors to your business. • Prioritize customer relationships: While technology can automate certain aspects, nurturing meaningful relationships with customers should remain a priority. Maintain open lines of communication and deliver personalized experiences whenever possible. • Stay adaptable: Continuously monitor industry trends and be willing to adapt and evolve your business strategies to meet changing demands. Remember, technology should be a tool to amplify your business, not overpower it. By embracing innovation, fostering human connections, and staying agile, you can not only survive but thrive in an automated world! Contact The Alternative Board SA today for a no-obligation coffee meeting. Send us an email at: admin@thealternativeboard.za.com Or call us on 072-742-6018 Alternatively visit our website for more information: https://lnkd.in/eJpk5TN #peeradvisory #southafrica #businessowners #innovation #businesstips #businesshelp #businessadvice #businesscoaching #tabboards #thealternativeboard #future #businesstechnology #digitalage
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Digital fluency has become a strategic business imperative. In this article, CIOs share how they are developing digital and data fluency across their organisations to drive better buy-in, more IT funding, and new business opportunities. Discover more via CIO Online 👉 https://bit.ly/3RA0LBp #cios #digitaltransformation #csuite #itleaders
Building digital fluency in the C-suite and beyond
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Unlock the full potential of your business with our comprehensive IT consulting services. Our expert team brings a wealth of experience and knowledge to the table, helping you navigate the complex landscape of technology and digital transformation. From strategic planning to implementation and ongoing support, we work closely with you to understand your unique business needs and goals. Whether you're looking to streamline operations, improve efficiency, or enhance customer experience, our tailored solutions are designed to drive tangible results and maximize ROI. With a focus on innovation and cutting-edge technologies, we empower your organization to stay ahead of the curve and adapt to ever-changing market dynamics. Let us be your trusted partner on the journey to digital success, as we collaborate to transform your business into a modern, agile, and competitive force in the digital age. https://bit.ly/4dtIkXr #ITConsulting #DigitalTransformation #BusinessTech #Innovation #Strategy #TechSolutions #Efficiency #CustomerExperience #ROI #AgileBusiness #DigitalSuccess #IT #arhamsoft
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🌱 Why changing mindsets is critical for a successful digital transformation journey Today, I witnessed a small yet significant breakthrough moment with one of our client’s stakeholders. Back in late 2023, we embarked on redesigning a process within their department. Alongside the redesign, we collected metrics and identified KPIs to measure the success of the transformation. As we reached the pivotal moment of defining the Minimum Viable Product (MVP), the familiar “feature greed” effect emerged—everyone wanted all the features! Guided by metrics, KPIs, and prioritization techniques, we collaboratively defined the first phase (and subsequent ones) that stakeholders were (almost) comfortable with. Last month, we successfully launched the first phase. Today, during our follow-up meeting, one of the stakeholders, in fear, asked: "May we adjust the scope for the next phase? In the meantime, we’ve identified more critical challenges to address". Yes, that is the importance of incremental value delivery and strategic adaptability. Know more about how Critical Software is helping organisations leading complex Digital Transformation journeys towards effective outcomes: https://lnkd.in/g-JHW2K3 #innovation #digitalstrategy #criticalsoftware #valuedelivery #changemanagement
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