GuestCentric’s Post

QUICK WEDNESDAY FACTS Did you ever wondered how hotel prices can change in a blink? 🏨 Dynamic pricing, which took off in the 1990s, is the secret sauce. Though it started in the 1980s with airlines, hotels quickly caught on, using Revenue Management Systems (RMS) to tweak rates in real-time based on demand, room availability, and local events. By the late '90s and early 2000s, as online booking platforms surged, dynamic pricing became a game-changer, helping hotels stay ahead in an ever-shifting market. At Top Group Express, our dynamic pricing ensures you, as an agencie, to always get the best deals for your groups, boosting your profits and keeping you ahead of the competition. #TravelTips #HotelPricing #DynamicPricing #RevenueManagement #TravelAgency #HotelDeals #TopGroupExpress #BusinessTravel #TravelIndustry #ProfitBoost #HotelRates #SmartTravel #GroupTravel #TravelBusiness

In this episode, we cover the significant impact of summer travel cancellations on hotel revenue, IHG Hotels & Resorts confident outlook despite global concerns, the clash between CrowdStrike and Delta Air Lines over a costly IT outage, the best and worst U.S. airports for early and late flights, and the high vacation confidence among Americans despite budget constraints. Tune in for a comprehensive update on these key topics shaping the hospitality industry. Sarah Dandashy & Steve Turk

In this episode, we cover the significant impact of summer travel cancellations on hotel revenue, IHG Hotels & Resorts confident outlook despite global concerns, the clash between CrowdStrike and Delta Air Lines over a costly IT outage, the best and worst U.S. airports for early and late flights, and the high vacation confidence among Americans despite budget constraints. Tune in for a comprehensive update on these key topics shaping the hospitality industry.

🏨 ✈ The airline industry has been a pioneer in revenue management practices, and hotels and resorts can learn valuable lessons from their strategies. In this article we share some of the key takeaways: https://lnkd.in/dCrix7Fp #revenuemanagement #revenuemanager #hospitality #airline #airlines #hotels #resorts #travel #tourism #article #therevenuecrew

Planning to stay at an IHG hotel soon? Here's a quick tip to maximize your rewards! Through December 31st, you can earn 5x Miles & More miles instead of hotel points—perfect for flights with Lufthansa, Swiss, or Brussels Airlines. Here’s how: Go to your IHG One Rewards settings. Switch your earning preference to 'Miles & More miles.' Book by November 30th, and stay by December 31st to earn up to 15,000 miles! Note: Not all IHG properties offer the same earning rate This is a great way to boost your airline miles effortlessly. Don’t miss out! For more rewards tips, follow me and subscribe to my newsletter! #FreemiumTraveler #TravelRewards #Leverage

🏨 ✈ Check out the key takeaways in this insightful article.

Travel frequently? A credit card tied specifically to a hotel chain and airline rewards is definitely something to consider for big savings over time. Check out these top cards that stand out from the rest. https://lnkd.in/ezNQTrky

According to Hilton, groups are back—and they’re leading occupancy growth so far in 2024. A recent article by HOTELS magazine’s Editor-in-Chief David E. quoted Chris Nassetta, president and CEO of Hilton on the results of the group’s Q1 earnings report: “One of the bright spots was group travel and performance, which came in at the high end of the range. For the full year, group position is up 13% versus last year, Nassetta said. “We’re hearing from our big corporate customers they’re traveling more. So that is coming back.” Check out the whole article in the comments for more information and to see how other travel segments fared. #eventprofs #eventprofessionals #grouptravel #hotelbooking #eventplanners #travelindustry #groupbooking #grouptravel

How does your airline manage hotel rooms for disrupted passengers? Do you negotiate rates that you only get when the hotel is half empty? Does somebody call hotels daily to gather inventory? How long do you wait for a voucher to show up at a hotel before you reissue it? How many airport returns do you get on a busy night? Do you get complaints about shuttle and check-in wait times? What happens when you run out of rooms? Every one of these questions can be answered simply by using Digital Vouchers and letting passengers choose their own hotel. #airline #disruption #customerexperience #passengerexperience #digitalvouchers #cancellation

What a great example of partnering with the experts (in this case, FCM) to achieve real benefits! Of course travel is an obvious and highly effective one, but plenty of other categories can deliver similar value opportunities through focussing on the actual spend rather than the relatively small management fees. Categories such as marketing, contingent labour, 3PL, outsourced service providers, etc.