Personalizing the customer experience is essential to engagement and loyalty. Check out the 2025 Trends Report from Smart Communications, with contributions from Guidewire’s Christina Lucas, including how businesses can quickly adapt, transform, and redefine customer engagement: bit.ly/40EhZlc #2025Trends #Personalization #CustomerLoyalty #insurance #GuidewirePartnerConnect
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Free upcoming webinar on customer loyalty. Join Tom Voirol, Global Head of CX Design at Zurich Insurance, in conversation with Guido Woska, Chief Commercial Officer at Manyone, to explore how changing customer behaviors, smarter investments in CX, and the power of personalization are transforming customer loyalty. Customer loyalty in insurance is evolving. With new customer-centric business models disrupting the industry, insurers are having to rethink how they engage, retain, and build lasting relationships with their clients. But what does this shift look like in practice? Join our 30-minute live session to gain real-world examples and actionable insights. Register here: https://lnkd.in/dM_MySPp #Manyone #CX #CustomerExperience #CustomerLoyalty #Insurance #Strategy #Webinar #MakeHappen
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Reimagining Customer Experience in the Life & Annuity space!
SPLICE Software and Sapiens work together to understand the customer experience with NPS surveys and seamless data flowing back and forth from customer communications. Learn more about our partnership here: https://spns.pub/4aZ6bwx #insurance #customerexperience
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🚀 Transforming the insurance customer journey: 5 steps to better CX Nearly 50% of consumers prioritize customer experience when choosing their insurance provider. If CX isn’t your priority, you’re already falling behind. Our latest article breaks down how you can optimize your insurance customer journey. 🗺️ From mapping every touchpoint, analyzing customer behavior to identifying pain points, and implementing customer-centric improvements. 𝗪𝗵𝘆 𝗶𝘁 𝗺𝗮𝘁𝘁𝗲𝗿𝘀: Better CX drives satisfaction, retention, and operational efficiency. It’s the foundation for seamless experiences that build long-term customer relationships. 👉 Learn more: https://lnkd.in/dQtTuNht #CustomerExperience #JourneyMapping #TheyDo #CX
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In the insurance industry, blending automation with a human touch is key to meaningful customer relationships. Join Tara Kelly and Abel Travis as they dive into the future of insurance communication, offering actionable insights to elevate customer engagement and satisfaction. Listen now: https://hubs.la/Q02ZtBGy0 #SPLICESoftware #InsuranceMarketing #CustomerEngagement
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Did you know that 98% of consumers expect a seamless insurance experience? Ensono's study, featuring insights from over 500 tech decision-makers, highlights our role in driving efficiency, reducing risks, and enhancing customer satisfaction. Explore our infographic to see how we're shaping the future of insurance: https://okt.to/4Ironh #InsuranceTech #DataLeadership #MakeBetterHappen #TechInInsurance
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Did you know that 98% of consumers expect a seamless insurance experience? Ensono's study, featuring insights from over 500 tech decision-makers, highlights our role in driving efficiency, reducing risks, and enhancing customer satisfaction. Explore our infographic to see how we're shaping the future of insurance: https://okt.to/bYkOj7 #InsuranceTech #DataLeadership #MakeBetterHappen #TechInInsurance
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📏📐 Personalization is no longer optional in #FinancialServices and #Insurance. Eviden’s solutions help organizations deliver tailored experiences that meet individual customer needs. Discover how personalization can enhance customer loyalty and drive business success 👉 https://lnkd.in/eKApJ84r #EvidenFSI #Personalization #CustomerExperience
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📏📐 Personalization is no longer optional in #FinancialServices and #Insurance. Eviden’s solutions help organizations deliver tailored experiences that meet individual customer needs. Discover how personalization can enhance customer loyalty and drive business success 👉 https://lnkd.in/ewT-HVyq #EvidenFSI #Personalization #CustomerExperience
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📏📐 Personalization is no longer optional in #FinancialServices and #Insurance. Eviden’s solutions help organizations deliver tailored experiences that meet individual customer needs. Discover how personalization can enhance customer loyalty and drive business success 👉 https://lnkd.in/du6CvJ5u #EvidenFSI #Personalization #CustomerExperience
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📏📐 Personalization is no longer optional in #FinancialServices and #Insurance. Eviden’s solutions help organizations deliver tailored experiences that meet individual customer needs. Discover how personalization can enhance customer loyalty and drive business success 👉 https://lnkd.in/gByUjetq #EvidenFSI #Personalization #CustomerExperience
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