G. W. Becker, Inc.’s Post

Excited to share some new insights into the world of #SalesCommission for our dedicated Service Technicians 🛠️💼 A service technician's job is vital, often being the face of our company to our valued customers. Incorporating sales commission into their compensation package not only provides an extra incentive but also emphasizes their crucial role in client acquisition and retention 🤝 Sales commissions can serve as a motivator, encouraging our service techs to promote and sell products or additional services to customers, creating a win-win situation 🏆 Rewarding their efforts is crucial in fostering a sense of appreciation and boosting workplace morale 👥 However, implementing a sales commission strategy requires careful planning to ensure it's fair, understandable, and beneficial. We’re currently developing our method, designed to support our service techs yet uphold our commitment to customer satisfaction 👍 Stay tuned, and share your thoughts on how sales commission for service techs impacts your business. Excited to learn from all of you! 🚀 #ServiceTech #Sales #Commission #RewardingEffort #businessstrategy

Secret of Customer Delight in field service : In field service delivery field installer/ service engineer are playing most important role as they are true brand ambassador as customer interactions are happening through them only on real time basis. So the moment of truth of customer delight can be created when the company having competent and motivated field service engineer who can give extraordinary service experience to customers through his technical skill and soft skill during attending customer premises for resolutions of customers issues and replying subsequent different queries coming from customers during course of actions. To build up competent and motivated field team from my experiences I learn finding out role models from the lot is the most important role of a service manager . The role model service engineer surprisingly worked as catalyst to create multiple role models which gives ripple effect to create multiple role models which ultimately helps fetch customer delight and good potential for future generations service manager as well. I personally got suceess in all most every time through this process in my career and very happy to see lots of role models are actually doing very well in their professional career as well as a service managers role for genuine example of creating talent pool. #fieldservice #fieldengineer #rolemodel #secretofcustomerdelight

#hiring Director of Field Service-South Region, Dallas, United States, all #jobs #jobseekers #careers #Dallasjobs #Texasjobs #ExecutivePositions Apply: https://lnkd.in/gxsA6M_M Director of Field Service Location: Dallas/Fort Worth, TX Travel up to 70% Pay: $100k - $150k Must be able to obtain a US PassportMust-Haves 1. 2+ years of field service experience. 2. Strong organizational and proven leadership skills. 3. High technical and mechanical aptitude. 4. Excellent customer service skills. 5. Must have experience managing projects with proven success. Nice-To-Haves 1. Capital equipment experience. 2. Engineering degree is a plus. 3. Prior experience as a Field Service Technician is highly valued. 4. Knowledge of safety practice. Job Description Incumbent must be located in the Dallas-Fort Worth area. When not traveling, the incumbent will be expected to work from the South Region office location.Summary: Provide the highest quality, most responsive customer-driven service, and support, thereby advancing COMPANY position in the food, medical, and consumer industries. Direct and coordinate customer service activities to install, service, maintain, and repair items sold, leased, or rented with service contract or warranty by performing the following duties personally or through direct reports. Ensure service calls and installation protocols are understood and enacted upon appropriately by all Field Service Technicians. The South Region territory will include NM, TX, AR, LA, and MS.Time Utilization: This position will travel up to 70% of the time. Schedule needs to be flexible to accommodate internal and external customers schedules. Willing to work outside normal business hours as the job dictates. Provide after-hours support as needed. Essential Duties and Responsibilities include the following. Other duties may be assigned: Understand commercial demands and circumstances, and execute appropriate strategies and tactics with dedication to meeting the requirements of all customers. Actively participate in special projects as required by the V.P. of Customer Service. Manage changing priorities and diverse range of assignments. Operate within annual expense budget and work to meet established regional revenue goals. Maintain utilization rate of greater than 90% of Field Service Technicians in the field. Responsible for the selection of qualified associates, orientation, and training of staff reporting to the position. Define, establish, and enhance the roles, goals, and responsibilities for all associates within the department. Ensure that all associates are effectively trained and skill sets match performance requirements. General and specific goals are assessed and reviewed on a consistent basis as a team and individually within the department. Perform technical and developmental coaching with each Field Service Technician through regular travel i

Transform your customer service operations with goDeskless! Whether you're a Customer Service Agent, Scheduler, Field Technician, or Team Leader, our solutions are tailored to enhance your efficiency and effectiveness. Book a Demo today! #ConnectFieldWorkforce #CustomerService #Efficiency #goDeskless

Top 5 Customer-Centric Tips For Field Service Businesses https://lnkd.in/gFGSxqm6 #fsm #fieldax #fieldservicemanagement #fieldservice #fieldservicesoftware #fieldservicejobs #hvac #fieldservicelightning #fieldengineer #schedulingsoftware #scheduler #ServiceManagement

#hiring Installation and Service Team Manager, Phoenix, United States, fulltime #jobs #jobseekers #careers #Phoenixjobs #Arizonajobs #RetailConsumerProducts Apply: https://lnkd.in/djyUWefQ Company Overview: ADT has been in the business of helping save lives since 1874. As the smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. Check out more about life at ADT here Link Removed . An ADT Service & Installation Team Manager will be responsible for the assignment and coordination of people and materials necessary for the prompt and complete installation and service of all jobs within an assigned territory. Responsible for planning, implementing and managing the activities of the Installation and Service work force for a designated district. Key liaison between District service work force and Corporate Service Plans, implements and manages the activities of the service work force and ensures familiarity and training of product installation and service skills. Formulates a sound business plan to provide cost efficient service for targeted sales growth in accordance with established plan and market share targets. Works with General Manager to meet profitability goals Conducts meetings on a monthly/quarterly basis. Communicates current installation and service policies and procedures, techniques, demonstration of equipment, new products and services, sales promotions and area advertising. Assists sales force by developing low installation costs and suggesting proper and varied applications of systems. Serves as the primary contact for the district installation and service work force to provide input and feedback related to Corporate Installation and Service. Ensures consistency of field installation and service activities. Establishes and maintains a high level of quality and timely installation/service to customers for maximum retention. Develops and maintains an effective installation/service work force through recruiting, hiring, training, motivating and coaching techniques. Tracks and records daily/monthly/quarterly installation/service activity to include individual installers' efforts and results. Qualifications - Education: Associate degree or equivalent related experience. Experience: 3 to 5 years related industry experience with a high volume, high impact operation. Experience calculating economic impact or offerings on a customers' business; experience building value cases for cu

cost control Great opportunity

#hiring Installation and Service Team Manager, Omaha, United States, fulltime #jobs #jobseekers #careers #Omahajobs #Nebraskajobs #RetailConsumerProducts Apply: https://lnkd.in/g6MA-_rP Company Overview: ADT has been in the business of helping save lives since 1874. As the smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. Check out more about life at ADT here Link Removed . An ADT Service & Installation Team Manager will be responsible for the assignment and coordination of people and materials necessary for the prompt and complete installation and service of all jobs within an assigned territory. Responsible for planning, implementing and managing the activities of the Installation and Service work force for a designated district. Key liaison between District service work force and Corporate Service Plans, implements and manages the activities of the service work force and ensures familiarity and training of product installation and service skills. Formulates a sound business plan to provide cost efficient service for targeted sales growth in accordance with established plan and market share targets. Works with General Manager to meet profitability goals Conducts meetings on a monthly/quarterly basis. Communicates current installation and service policies and procedures, techniques, demonstration of equipment, new products and services, sales promotions and area advertising. Assists sales force by developing low installation costs and suggesting proper and varied applications of systems. Serves as the primary contact for the district installation and service work force to provide input and feedback related to Corporate Installation and Service. Ensures consistency of field installation and service activities. Establishes and maintains a high level of quality and timely installation/service to customers for maximum retention. Develops and maintains an effective installation/service work force through recruiting, hiring, training, motivating and coaching techniques. Tracks and records daily/monthly/quarterly installation/service activity to include individual installers' efforts and results. Qualifications - Education: Associate degree or equivalent related experience. Experience: 3 to 5 years related industry experience with a high volume, high impact operation. Experience calculating economic impact or offerings on a customers' business; experience building value cases for custom

#hiring Installation and Service Team Manager, Phoenix, United States, fulltime #jobs #jobseekers #careers #Phoenixjobs #Arizonajobs #RetailConsumerProducts Apply: https://lnkd.in/gxwfzYra Company Overview: ADT has been in the business of helping save lives since 1874. As the smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. Check out more about life at ADT here Link Removed . An ADT Service & Installation Team Manager will be responsible for the assignment and coordination of people and materials necessary for the prompt and complete installation and service of all jobs within an assigned territory. Responsible for planning, implementing and managing the activities of the Installation and Service work force for a designated district. Key liaison between District service work force and Corporate Service Plans, implements and manages the activities of the service work force and ensures familiarity and training of product installation and service skills. Formulates a sound business plan to provide cost efficient service for targeted sales growth in accordance with established plan and market share targets. Works with General Manager to meet profitability goals Conducts meetings on a monthly/quarterly basis. Communicates current installation and service policies and procedures, techniques, demonstration of equipment, new products and services, sales promotions and area advertising. Assists sales force by developing low installation costs and suggesting proper and varied applications of systems. Serves as the primary contact for the district installation and service work force to provide input and feedback related to Corporate Installation and Service. Ensures consistency of field installation and service activities. Establishes and maintains a high level of quality and timely installation/service to customers for maximum retention. Develops and maintains an effective installation/service work force through recruiting, hiring, training, motivating and coaching techniques. Tracks and records daily/monthly/quarterly installation/service activity to include individual installers' efforts and results. Qualifications - Education: Associate degree or equivalent related experience. Experience: 3 to 5 years related industry experience with a high volume, high impact operation. Experience calculating economic impact or offerings on a customers' business; experience building value cases for cu

#hiring Installation and Service Team Manager, Phoenix, United States, fulltime #jobs #jobseekers #careers #Phoenixjobs #Arizonajobs #RetailConsumerProducts Apply: https://lnkd.in/djyUWefQ Company Overview: ADT has been in the business of helping save lives since 1874. As the smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. Check out more about life at ADT here Link Removed . An ADT Service & Installation Team Manager will be responsible for the assignment and coordination of people and materials necessary for the prompt and complete installation and service of all jobs within an assigned territory. Responsible for planning, implementing and managing the activities of the Installation and Service work force for a designated district. Key liaison between District service work force and Corporate Service Plans, implements and manages the activities of the service work force and ensures familiarity and training of product installation and service skills. Formulates a sound business plan to provide cost efficient service for targeted sales growth in accordance with established plan and market share targets. Works with General Manager to meet profitability goals Conducts meetings on a monthly/quarterly basis. Communicates current installation and service policies and procedures, techniques, demonstration of equipment, new products and services, sales promotions and area advertising. Assists sales force by developing low installation costs and suggesting proper and varied applications of systems. Serves as the primary contact for the district installation and service work force to provide input and feedback related to Corporate Installation and Service. Ensures consistency of field installation and service activities. Establishes and maintains a high level of quality and timely installation/service to customers for maximum retention. Develops and maintains an effective installation/service work force through recruiting, hiring, training, motivating and coaching techniques. Tracks and records daily/monthly/quarterly installation/service activity to include individual installers' efforts and results. Qualifications - Education: Associate degree or equivalent related experience. Experience: 3 to 5 years related industry experience with a high volume, high impact operation. Experience calculating economic impact or offerings on a customers' business; experience building value cases for cu