Apply now! Customer Success Manager - MarTech - £70,000 OTE, £45,000 - £50,000pa - #London. In this brand-new Customer Success Manager position, you will be responsible for managing a portfolio of our client’s Mid-Market and Enterprise Accounts in the EMEA region - likely to be around 40 accounts in number. To apply, please click the link below
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#hiring *Customer Success Manager - MarTech - Hybrid (North End, Boston)*, Boston, *United States*, fulltime #jobs #jobseekers #careers #Bostonjobs #Massachusettsjobs #SalesMarketing *Apply*: https://lnkd.in/dbvnmjNa The Customer Success Manager's primary responsibility will be to create a blueprint for best practice for how our Enterprise clients can obtain the best return on their investment. Retention and growth will be a key performance indicator of your success while developing and expanding key strategic relationships within the customer base.Client DetailsFounded in 2010, our client works with 6,000+ brands worldwide to collect reliable and constructive reviews they can learn from and display. They invite confirmed customers to leave feedback, which results in reliable, fake-free reviews, so consumers can learn how people like them feel about different products and services. They are a team of technology specialists, industry experts, and multi-lingual client services champions that operates across various sectors, including travel, retail, automotive, and finance. DescriptionResponsibilities:Building Strong Customer Relationships:Cultivate and develop relationships with multiple stakeholders across various levels within customer organizations to drive revenue growth.Take ownership of the customer relationship, ensuring the execution of our value proposition aligns with customer expectations.Renewals and Upsell:Ensure timely completion of renewals in accordance with our established CRM processes.Achieve revenue upsell targets by identifying opportunities to enhance customer engagement through additional products or services working with the Sales TeamUtilize data-driven insights to optimize customer engagement and identify opportunities for cross-selling opportunitiesAccount Planning and Strategy:Provide consultative advice to customers, guiding them on maximizing the return on their investment and providing best practices on the use of our platform.Develop and maintain strategic account plans that foster the growth and development of customer accounts.Conduct monthly and quarterly business reviews, identifying areas for improvement and proposing solutions aligned with customers' business needs.Continually identify and share innovative ways to utilize our technical capabilities that align with customers' business objectives.Clear communications skills, capable of addressing both technical and non-technical audiencesProduct Expertise and Adoption:Become a product expert, and acquire a deep understanding of our solutions and the technical capabilities to drive usage of the platform.Ability to grasp the full functional capabilities of the platform and understand its place in the market.Deliver comprehensive training to customers and ensure they understand product updates and enhancements.Focus on increasing product adoption among additional stakeh
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🚀Calling All B2B SaaS Professionals! 👀 Hello, LinkedIn friends! At Pyne, we’re exploring B2B SaaS user activation and would love to connect with professionals in this space to learn more about the challenges and gather feedback on our solutions. If you or someone you know would be interested in sharing insights, please comment below or send me a direct message! We’re looking to speak with: 1. B2B SaaS companies with a free trial model (ideally 50+ employees) - Growth (Activation) or Product teams - Customer Enablement or Success teams 2. B2B SaaS companies with gated products (ideally not enterprise-focused) - Heads of Sales or Sales team members - Customer Enablement or Success teams Your insights are invaluable to us—thank you!
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🚀 **Unlocking SaaS Sales Success with Your Transferable Skills!** 🔑 Are you transitioning into SaaS sales from another industry? 🌟 You’re not starting from scratch! Your past experiences hold invaluable lessons. Here’s how to leverage what you already know: 1️⃣ **Communication Mastery**: Whether in retail or finance, your ability to connect with people is a game-changer. Use it to build relationships and understand client needs. 2️⃣ **Problem-Solving Prowess**: Every role involves overcoming challenges. Frame your experiences as solutions you provided. SaaS clients seek problem solvers! 3️⃣ **Adaptability**: In fast-paced environments, agility is key. Reflect on how you’ve adapted to change and apply that mindset to evolving SaaS landscapes. 4️⃣ **Customer-Centric Mindset**: Your previous roles likely required you to prioritize customer satisfaction. Embrace that commitment to enhance user experiences in SaaS! 5️⃣ **Data-Driven Decision Making**: Have experience with analytics? Use that to showcase how data can drive sales strategies and refine customer targeting. Remember, the essence of SaaS sales lies in understanding and serving your clients. Your unique journey is your superpower! 💪 What skills from your previous roles are you bringing to your SaaS sales career? Share below! 👇 #SaaSSales #TransferableSkills #CareerTransition #SalesStrategy #Salesorgio
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Marketing Operations Pro Tip: Are you using regional territories as your unique identifier for Lead Routing? That's great! Just remember to use the Account (Company) level State/Country information in lieu of the Contact/Lead level info! Why? The Account (Company) level State/Country level data is more reliable in the sense that it gives you a primary location that can be used as said unique identifier to overrule anything on the contact level that may cause confusion such as.. - a contact can live in New York City (Northeast) but work for a company in California (West) - a contact can work for the City of New York but live in New Jersey - a contact can relocate to another part of the country or world (whether that be a personal decision or a work related relocation) While companies do move headquarters every now and then, their global (or regional) headquarters address is much more likely to be consistent compared the respective company's employees! #marketingautomation #marketingoperations #marketingconsultant #martech #martechstack #hubspot #pardot #marketingcloud #mcae #marketo #mailchimp #leadrouting #leadassignment #territorysales #segmentation #databasemanagement #salesenablement #saleseffectiveness #salesefficiency #revenueenablement #revenueoperations #revops #salesops #salesoperations
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🌐 Did you know that globally decision-makers (Director+) are 55% likely to post a job change in January than any other month? Why does this matter to sellers and sales leaders? ➡️ Losing a champion can put your deal at risk ➡️ Losing a blocker can strengthen your deal ➡️ Newly hired stakeholders can accelerate or stall a deal ➡️ Job movement can cause data inaccuracy in CRM systems Here’s 5 steps to stay on top of new executives changing roles in Sales Navigator. 1️⃣ Open up a lead search in Sales Navigator. 2️⃣ Under the “accounts list” filter in the “workflow” section, add in a list of your accounts. If you don’t have an account list, try uploading your book of business so that you can generate a list of up to 1,000 of your top accounts. 3️⃣ Under the “role” section, click on the filter “seniority level” and add in Director, Vice President, and CXO. 4️⃣ Under the “role” section, click on the “current job title”, and add in the title that is relevant to you. 5️⃣ Under the “recent updates” section, click on “changed jobs.” This will generate a list of all the executives at your accounts that changed roles in the last 30 days. Don’t forget to press the button “Save search to get notified of new results” so that LinkedIn Sales Navigator auto-updates the list while you sleep. #deepsales #salesnavigator #modernselling
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Are you looking to bring on a Vice President of Revenue/CRO??!! Take a look at this candidate!! This FlanStaff candidate has an impressive track record as a Vice President of Revenue/CRO, with experience that aligns perfectly with high-growth companies in the SaaS space. They have driven remarkable revenue acceleration, increasing organic traffic 7x and boosting inbound revenue from 2% to 43% of quarterly bookings. Their strategic go-to-market transformation skills have led to a 23% improvement in gross margin and a significant reduction in sales cycle from 190 to 86 days. This candidate has also successfully led cross-functional teams, transitioned a business from tech-enabled services to a scalable SaaS model, and spearheaded global market expansion resulting in 12% revenue growth. Their expertise in data-driven sales optimization and scalable growth strategies could be invaluable for Cloudsmith's continued growth and market positioning. They've implemented CRM and automation tools to increase sales velocity by 33% and designed campaigns facilitating 52% 3-year revenue growth. If you're interested in learning more about this candidate, I'd be happy to facilitate an introduction!!! #RevenueLegend #CROSuperstar #SaaSGrowthExpert #RevenueAccelerator #GoToMarketGuru #SalesOptimization #ScalableGrowth #DataDrivenSales #SalesCycleReduction #InboundRevenue #CrossFunctionalLeadership #GlobalExpansion #SaaSTransformation #MarginImprovement #TalentAcquisition
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Maximize revenue by getting the most out of your tech stack! | Marketing and Revenue Operations Thought Leader | HubSpot Fanatic | Salesforce Certified Pardot (MCAE) Consultant | Marketo Certified Expert (MCE)
Marketing Operations Pro Tip: Are you using regional territories as your unique identifier for Lead Routing? That's great! Just remember to use the Account (Company) level State/Country information in lieu of the Contact/Lead level info! Why? The Account (Company) level State/Country level data is more reliable in the sense that it gives you a primary location that can be used as said unique identifier to overrule anything on the contact level that may cause confusion such as.. - a contact can live in New York City (Northeast) but work for a company in California (West) - a contact can work for the City of New York but live in New Jersey - a contact can relocate to another part of the country or world (whether that be a personal decision or a work related relocation) While companies do move headquarters every now and then, their global (or regional) headquarters address is much more likely to be consistent compared the respective company's employees! #marketingautomation #marketingoperations #marketingconsultant #martech #martechstack #hubspot #pardot #marketingcloud #mcae #marketo #mailchimp #leadrouting #leadassignment #territorysales #segmentation #databasemanagement #salesenablement #saleseffectiveness #salesefficiency #revenueenablement #revenueoperations #revops #salesops #salesoperations
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Are you... a SaaS founder building a sales team? or a Sales leader in a SaaS company wanting to make outbound sales work (more) effectively? Join us tomorrow in Amsterdam! We have 6 spots available for our SaaS Pizza Night, Sales Edition, tomorrow evening in Amsterdam. On the agenda: 1. 𝐅𝐫𝐨𝐦 𝐟𝐨𝐮𝐧𝐝𝐞𝐫-𝐥𝐞𝐝 𝐬𝐚𝐥𝐞𝐬 𝐭𝐨 𝐛𝐮𝐢𝐥𝐝𝐢𝐧𝐠 𝐚 𝐬𝐚𝐥𝐞𝐬 𝐭𝐞𝐚𝐦 Transitioning from founder-led sales to building a scalable sales team can be challenging. We’ll discuss the essential steps, common struggles and best practices for a smooth and successful transition. Topics include: - Creating a scalable sales process - Identifying and hiring the right sales talent - Training and onboarding new sales hires 2. 𝐌𝐚𝐬𝐭𝐞𝐫𝐢𝐧𝐠 𝐨𝐮𝐭𝐛𝐨𝐮𝐧𝐝 𝐬𝐚𝐥𝐞𝐬 (𝐢𝐧 𝐚 𝐧𝐨𝐢𝐬𝐲 𝐦𝐚𝐫𝐤𝐞𝐭) In today’s crowded SaaS market, standing out and grabbing potential clients' attention is harder than ever. We’ll explore effective outbound sales techniques that cut through the noise, including: - Building a compelling value proposition - Selecting the right outbound channels - Personalization at scale - Leveraging technology to enhance sales productivity Want to join? 🗓️ 18 June 2024 ⏰ 17:30 - 20:30 📍 Bluebird Office, Amsterdam Reserve your spot: 👉 https://lnkd.in/efpkVc4b #welovesaas
SaaS Pizza Night: from founder-led sales to building a sales team
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Brand partnership • Driving AI Success for Enterprises | Account Executive | AI Development Specialist
Someone at the Pavilion #GTMEMEA asked me, “What are the top 3 benefits of outsourcing your BDR/SDR teams?” Here is my reflection on the question… In the fast-paced world of SaaS, scaling your sales efforts efficiently is crucial. One strategy that has proven highly effective is outsourcing your BDR/SDR teams. Here are the top 3 benefits of taking this approach: 1. Cost-Effective Scaling: • Building and maintaining an in-house sales team can be costly. Outsourcing allows you to scale your sales efforts without the hefty overheads of hiring, training, and retaining full-time employees. You pay for what you need, when you need it. 2. Access to Experienced Talent: • Outsourced BDR/SDR teams consist of seasoned professionals with extensive experience in sales and lead generation. They bring tried-and-tested strategies and skills to the table, ensuring that your sales pipeline is always filled with high-quality leads. 3. Focus on Core Business: • By outsourcing your sales development, your internal team can focus on closing deals and nurturing relationships with key accounts. This division of labour allows your company to operate more efficiently and effectively, driving revenue growth. Outsourcing your BDR/SDR teams can provide a significant competitive edge, especially for SaaS companies looking to scale rapidly and efficiently in different markets or segments. Have you considered outsourcing your sales development? What benefits or challenges have you encountered? #SaaS #SalesDevelopment #BDR #SDR #Outsourcing #SalesGrowth #RevenueGrowth
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#hiring Business Development Manager, Charlotte, United States, fulltime #jobs #jobseekers #careers #Charlottejobs #NorthCarolinajobs #ConsultingCorporateStrategy Apply: https://lnkd.in/gsNx5kjg Job Description We are currently looking for a Business Development Manager to join our growing Enterprise team! In this role, you will report directly to the Director, Business Development. As a Business Development Manager, your responsibilities will include: Segmentation, Targeting and Positioning Product / Market Fit customer, channel, and partner Define targeted solutions, offers, compensation, contracts, and reporting Develop or confirm volume forecast assumptions by segment Work with Marketing, Sales Ops and Finance on business case if needed Utilize "voice of the partner" to develop and position solutions and programs Solution Design and Development Confirm and refine concepts from joint planning and engagement workshop Co-create solution; engage with partner Work with engineers, architects, product, offer management, and support Work with Finance to develop business case assumptions Identify and implement betas or ICBs, assess and refine prototype Rollout repeatable solution Sales Enablement and Tools Develop programs, playbooks, plays and M&Ps Develop incentives - Concept development, business case, review and approval, implementation, claims, audit, payout Partner onboarding - Basic training, M&Ps, Brightspeed positioningPartner enablement to ensure sustainable and substantial sales volume Product and program launch readiness - Product readiness, systems readiness, partner training, sales ops readiness, direct sales team, and partners Sales effectiveness - measurement, assessment, and prescriptive fix Integrate partner Experience - Ensure partner programs, content, GTM and tools are designed from partner perspective, not just versions of direct tools Partner self-service and systems access - Agile development, UX betas and friendly's, rollout and communication, adoption and usage, measurement Guide sales tools - Systems instantiation, credentials, adoption and usage, measurement Drive APIs - Work with product and IT to deliver and manage APIs that provide partners with pre-sales, sales, post sales and customer lifecycle information. As well as information for the partner lifecycle such as results and commissions statements Go To Market Implementation Align with companywide initiatives and launches Develop partner STP - Segmentation, targeting and positioning Account for end-to-end partner experience and process implications; determine GTM readiness Go/No Go Develop sales objectives, support resources, program costs and budgets and measurement plan Guide partner communications and training If channel integrated selling is important ensure direct sales teams are included as well Measurement and Effectiveness Develop the annual and qua
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