Hallmark Cards’ Post

What do #CX visions and #Halloween have in common? • Both involve trying to provide a great experience to your customers (candy, y’all! 🍫) • Both involve setting an idea of the experience you WANT to deliver that your customers also want from you (how many pieces can a costumed kiddo take from your bowl?) 🍬🍭 • Both support your brand (if you’re the cool house that gives out full-size candy bars, I see you and bow to your greater candy budget) 💰 • Both involve being intentional about involving others (I have delegated front door duty to my son, who enjoys bringing joy to others) 💕 • Both can — and should — evolve as your needs change (we bought small decorations to attract trick-or-treaters and can easily add more if we find we need to switch things up) 🎃 I’m not saying that it’s as easy to create a CX vision as it is to get and hand out candy on Halloween. What I am saying is that there’s no time like the present to align your org around a singular concept of what you want to deliver to your customers and what employees’ roles are in bringing that to life. Happy Halloween, y’all! #CustomerExperience #CXVision #RandomThoughts

Little known fact about me: I once won a Halloween costume contest, beating out 3000+ others. Why? Because I COMMITTED to the role...Edward Scissorhands. I literally didn't say a word all night! Whether that makes you admire me or just feel sad for me, consider this your challenge to really COMMIT to your role as passionate, caring, guides for people chasing their homeownership dreams. Happy Halloween!!! #cxtips #customerexperience #MortgageCX #mortgageexperience #mortgageexperts #STRATMOR #cxinnovation #CXinsights #cx #processimprovement #mortgagelending #mortgagebanking #mortgageexperts #mortgageprocess #STRATMORGroup #stratmor #mortgageadvice #MortgageTips #mortgageindustry #mortgageconsulting #CXtips #CXideas #NPS #CustomerFocus #CustomerCentricity #customersforlife #mortgageCX #reputationmanagement #surveys #borrowerfeedback #MBAAnnual

#FunFriday #Meme #justforfun When your client says 'Just one more change'... and it's the 10th time this week! 🤦♂️🎨 #DesignersLife #ClientRequests #DesignStruggles #FunFriday #CreativeJourney #VanillaTheory #DesignHumor #MarketingAgency #FridayVibes #TVT #DigitalMarketingAgency #TheVanillaTheory

Congrats to our friends at NBCUniversal and Macy's, as this year’s Thanksgiving Day Parade viewership broke records, topping 31 million on NBC and Peacock. 🦃 🦚 And congrats to the prescient John Koblin at The New York Times, who wrote the definitive article last week https://lnkd.in/g-2VxQus Shout out too to the insightful Sarah Unger. As our President & CEO Brent Magid noted, the parade “has done well because it's feel-good content for everyone - nonpolitical, noncompetitive, and wholesome. Nostalgia is a real emotional value driving viewership intent these days, and co-viewing is up since the pandemic.” What feels are your brand giving? Magid’s Brand eDNAⓇ is the data-set & dashboard that quantifies the emotional landscape and contextual signature of over 700 brands in and across 40 categories - we learn the intentionality of consumers measured from 15K respondents across 60 attributes. When you think parade, you think “Joyful” (where Pixar Animation Studios and Universal Orlando Resort are leading) and “Nostalgia” (where Mattel, Inc.'s Barbie and Radio City Music Hall are among the top #brands). Let Magid give you the activated intelligence to make sure nothing rains on YOUR parade.

1 month away from #Halloween🎃 12 weeks away from #Christmas🎅 13 weeks away from #NYE🎆 We're hurtling towards that time when we reflect on the year that's past. If your business has not grown at the rate you'd hoped, don't panic. There's still time to take action. Read our latest blog post on how to grow a business, over on the GrowTraffic website🌱 https://lnkd.in/eT6MnK3E #digitalmarketingagency #businessgrowth #BusinessSupport

Make your tagline more powerful by eliciting an emotion such as hope, joy, imagination. Macy's "Believe in the Magic of Giving" offers us all three for the holiday season! That's why it stands the test of time. Their use of an active verb, telling people what to do, strengthens the message as well. Find more #tagline magic at www.taglinedistillery.com

Planning for your future is all about taking the right steps. With a solid financial plan, you can turn your fears into opportunities for a brighter tomorrow. Let’s face the future with confidence! Contact me to get started📞 ---> link in BIO #Halloween #halloween2024 #financialplanning #moneysmart #prepared #fearnot #MoneyManagement #financialplan

Great move by John Lewis & Partners! 🎅✨ As someone deeply passionate about digital accessibility, I'm absolutely thrilled to see their Christmas advert launched with audio description on YouTube. This isn't just about describing a festive story - it's about ensuring everyone can experience the magic of Christmas marketing! For our blind and partially sighted community, this is what true inclusion looks like. It's about considering accessibility from the start, not as an afterthought. The future of digital experiences must be accessible to ALL. No exceptions. No excuses. Thank you John Lewis for leading by example. This is how we create real change - one accessible experience at a time! Let's keep pushing for more inclusive digital spaces. After all, accessibility isn't a feature - it's a fundamental right! 💪 #DigitalAccessibility #Inclusion #Innovation #ChristmasAd #AudioDescription #JohnLewis"

Don’t be spooked by market uncertainties! 🎃 At ACT Research, we take the fright out of forecasting with expert analysis and industry insights. No tricks, just data-driven treats for the commercial vehicle and transportation market! 👻 #Halloween #HappyHalloween #ACTResearch

🎃 A Halloween Treat: Conversations That Connect 🎃 #Halloween’s here. Costumes, surprises, a little thrill. But here’s a new trick: #conversationalmarketing.   Real-time, two-way dialogue.   Not the usual sales pitch. Real conversations, real connections.   It’s meeting people where they are – on their terms.   Chat, direct messages, instant replies.   It’s natural. It’s responsive. It’s human.   And it’s changing the way brands connect.   This Halloween, drop the mask. Start a conversation.   Let them remember the REAL you.   The Xsell Team 🎃 #halloween #businessgrowth #relationshipbuilding #brandrecognition