HappySignals Ltd’s Post

This report is a must-read for #IT professionals. It is always eye-opening and informative. If you want to know how the people who use your services and products think and feel about them, how useful they find them, where productivity is being lost, and where improvement should be focused, this is for you. Thanks, HappySignals Ltd! #ITXM #EmployeeExperience #EX #ITSM

I absolutely love this report; excellent work from Sakari Kyrö (and plenty of others) once again. The insights in this report are based on 1.86 million pieces of end-user feedback from 130 countries collected over a 12-month period by customers who use the HappySignals Ltd IT Experience Management Platform. Not your average 200 response rate to a typical service management survey! Free to access. There's SO much good data in here that makes for interesting reading to anybody in the #ITSM and #ServiceDesk industry.

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The larger the company, the more time end-users perceive losing with each incident. In comparison, employees of smaller companies perceive losing 1 hour less per incident when compared to the largest enterprises. Find out more in our IT Experience Benchmark report. https://bit.ly/3vZYjvI #EX #ITSM #ITXM #ServiceDesk #ITSupport

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Tailored Solutions, Client-First Approach ITSS takes great pride in finding turnkey solutions that meet each of our client's unique and individual requirements. However, we also understand that technology is only as good as the people and processes that it is used to support. #itservisource #itssaboutus #it #itmanagement #solutions #clientfirst #technology

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