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Cultivate these three habits to enhance accountability — compassionately — on your team.

Balancing Accountability and Compassion on Your Team

Balancing Accountability and Compassion on Your Team

Harvard Business Review on LinkedIn

When we, as leaders, miss a deadline or fail to follow through…own it. Make time to pull the team into a room to acknowledge it, brainstorm ideas and work toward a solution. Face to face or voice to voice. Not text to text. We all miss deadlines and make mistakes. We need to model how we want others to overcome when these things happen. Committed and trustworthy employees don’t see position or try to place blame, they see the end goal, take steps towards reaching it together and celebrate the wins along the way. When leaders and team members spend more time celebrating each others’ accomplishments (both big and small) rather than focusing on failures…accountability, engagement and success will soar! When the opposite takes place, trust is lost and team (and employee self) confidence deteriorates, quickly.

Douglas(Dovid Chaim) Hoffman

Generative Leadership Business Consultant

1w

I agree with the general focus of this article but suggest that one of the pitfalls of this approach is revealed in the second paragraph. "When assigning work..." one supports the image of authority and thereby weakens the sense of team that drives natural accountability. Accountability is an inside job. When one knows that they are part of a team, a real team; constituted not by positions in a company, but by commitments in common, one recognizes the importance of the role they play and the impact of letting others down. People rise to the challenge, because the purpose matters, not because of the authority of their bosses.

Kim Fabian

Leadership Consultant for Nonprofit & Service-Driven Organizations | Working with purposeful leaders to reduce overwhelm, navigate change, and amplify impact | Subtraction Architect | People-First Champion

2w

Love these strategies that show accountability is a two-way street 🙌🏼

Guido van Breemen, DipMktMan, CAIB (SA)

Experienced Administration/ Credit Manager always creating a Succes Culture

2w

Accountability is a result of planning. Planning sets out goals, methods to implement. Setting out goals is the result of determining a Vision. A Vision demands Out of The Box thinking. A Vision is based on change, progress and to the benefit of the business and of course its customers. A Vision is flexible and adaptive. Thus he goals, too. As you can see accountability is at the bottom of visionary management. If you only chase goals and never do visionary management, you might chase the wrong targets and still say that your accountability is tops, while it isn't.

Jaylon Smith

Serial Entrepreneur • VC • Investor • Consultant • VR/AR • Fintech• E-Commerce

2w

👉 In the realm of leadership and team dynamics, the article aptly champions the mantra of "owning your commitments" as the cornerstone of trust-building. By steadfastly meeting deadlines and honoring promises, leaders not only demonstrate accountability but also orchestrate a culture of reliability and respect, warding off disengagement with finesse!

"Above all, don't lie to yourself. The man who lies to himself and listens to his own lie comes to a point that he cannot distinguish the truth within him, or around him, and so loses all respect for himself and for others." This quote from Dostoevsky emphasizes the importance of personal accountability and self-awareness. Balancing accountability and compassion requires a deep understanding of oneself and others. It involves setting clear expectations and holding oneself and others to high standards, while also demonstrating empathy and understanding. By fostering an environment where truth and accountability are upheld, while also offering support and compassion, a harmonious balance can be achieved, leading to a more productive and empathetic team dynamics

Accountability + Compassion belong together. My Job as a leader is to be accountable same as my team or people I work together with. Of course, trust is a big part that people are taking steps into accountability. In the same way it's my job as a leader also to acknowledge success and failure. I learned that I had the most learning affects from failure, but also leadership who encouraged me to get up and try again. This brings in my opinion the most Compassion inside of a team, to celebrate success but also choose to cheer on teammembers who failed!

Mats Kristensen

Leadership & Business Development Strategist

2w

I completely agree with this perspective on the importance of accountability in fostering growth and trust within a team. The concept of "think ahead" particularly resonates with me. Based on my own experiences, anticipating challenges and communicating expectations clearly is crucial for success. Stephen Covey emphasized the significance of proactivity in his work, highlighting that being proactive is a key element of effectiveness. By thinking ahead, we can better prepare for potential obstacles and empower our teams to navigate them successfully.

Vitaly Hornik

Custom software development | COO, PMP, Ph.D.

2w

When faced with a team failure, a leader stands in front of a mirror and honestly ask themselves: 1. what could I have done to prevent this failure? 2. what do I need to acquire (knowledge, skills, expertise, etc…) to avoid this in the future? By reflecting on these questions, leaders can often identify areas for improvement. Such approach shows the team what is accountability.

Hanif Ajari

Director Export Network, Inst. Business & CS at Getz Pharma

2w

Very informative Brief from article Accountability is essential for achieving deadlines, targets, and revenue growth. It should focus on fostering a growth mindset and building trust, rather than assigning blame. To enhance compassionate accountability within a team, cultivate these three habits: 1. **Encourage Transparency**: Open communication about progress and challenges. 2. **Set Clear Expectations**: Ensure everyone understands their responsibilities and goals. 3. **Provide Constructive Feedback**: Offer support and guidance to help team members improve.

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