Haydn Pinnell’s Post

80% of consumers are more likely to buy from brands that offer personalized experiences. To personalize the CX: - Create data-driven ideal customer profiles (ICPs). - Foster a customer-centric culture. - Provide a seamless experience across all channels. #Personalization #CustomerExperience #Retail https://lnkd.in/eMp4RxhG

The Importance of Personalized Customer Experiences in Retail

The Importance of Personalized Customer Experiences in Retail

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