Extend’s Post

Remote Closing Q&A..👇 This 10-minute video from Alex O'Brien and Segun Duyile covers: 1. What exactly is remote closing and how does it differ from traditional sales? 2. What is a typical day in the life of a remote closer? 3. What are the main obstacles when transitioning into remote closing? 4. What is the earning potential in remote closing? 5. What advice would we give to people just starting out in remote closing? If you have any other questions, DM me. Can also find more answers here: https://lnkd.in/eRUeQhN3

If I were your customer support rep/virtual assistant, this is what I would do for you... Let me take you on a little journey my people. Imagine you’ve hired me as your 𝒄𝒖𝒔𝒕𝒐𝒎𝒆𝒓 𝒔𝒖𝒑𝒑𝒐𝒓𝒕 𝒓𝒆𝒑 𝒐𝒓 𝒗𝒊𝒓𝒕𝒖𝒂𝒍 𝒂𝒔𝒔𝒊𝒔𝒕𝒂𝒏𝒕. Here’s how I’d make your life easier: 🔷 Picture this: You start your busy day with a flooded inbox and no time for scheduling or customer inquiries. If I were your customer support rep/virtual assistant, I’d handle those emails promptly and professionally, ensuring your customers feel valued. This would free up your time to focus on other things. 🔷 Now, imagine this: A frustrated customer calls while you're in an important meeting. No need to worry, I will handle it. I’d listen carefully, empathize, and resolve their problem quickly, leaving your customer satisfied and your brand's reputation intact. 🔷 Here’s another scenario: You have back-to-back meetings, and it’s overwhelming. As your virtual assistant, I’d manage your calendar, organize meetings, send reminders, and prepare necessary documents. This ensures your day runs smoothly and you can focus on one task at a time. But that’s not all. I’d always be on the lookout for ways to improve. I’d stay updated with the latest trends and tools, bringing fresh ideas to keep your business ahead of the curve. 𝒀𝒐𝒖𝒓 𝒔𝒖𝒄𝒄𝒆𝒔𝒔 𝒊𝒔 𝒎𝒚 𝒔𝒖𝒄𝒄𝒆𝒔𝒔. 𝑳𝒆𝒕’𝒔 𝒄𝒐𝒏𝒏𝒆𝒄𝒕 𝒂𝒏𝒅 𝒕𝒂𝒌𝒆 𝒚𝒐𝒖𝒓 𝒃𝒖𝒔𝒊𝒏𝒆𝒔𝒔 𝒕𝒐 𝒕𝒉𝒆 𝒏𝒆𝒙𝒕 𝒍𝒆𝒗𝒆𝒍 𝒕𝒐𝒈𝒆𝒕𝒉𝒆𝒓🤝 🌸PS: If you could have lunch with one of the world’s richest people, who would it be and what would you ask them? #25daysofgrowthandvisibilitywithNK #ViTribe #Linkedln

📣📣TUESDAY REFLECTION📣📣 As I reflect on my journey in customer service and virtual assistant, one skill that has truly shaped my life is "Effective Communication". Growing up in a close-knit, busy family, I quickly became the facilitator and organizer, ensuring everyone stayed on the same page. Whether it was helping resolve misunderstandings or relaying important information between family members, I learned early on how to listen, express myself clearly, and find solutions that worked for everyone. This skill has been invaluable in my role as a Customer Service Rep/Virtual Assistant where clear and empathetic communication is essential. I help entrepreneurs and customers alike by ensuring their needs are understood and addressed promptly, and I’m always proactive in keeping everyone informed. Whether it’s resolving customer issues, coordinating schedules, or providing updates, my ability to communicate effectively ensures that things run smoothly. I’m currently open to opportunities in virtual assistance, customer service, and admin support where communication and collaboration are key to success. Feel free to follow and connect, I’d love to get to know you and explore how we can work together. ❤️ #day2of14 #linkedinpowerup #14dayslinkedinpowerchallengewithalice #Reflection #skills #customerservice #virtualassistant #careergoals #careergrowth

When you choose Remote as your EOR provider, your success kicks off from day one. 🚀 From Day 1, you're paired with a Customer Success specialist who's like your personal onboarding superhero, making sure you're ready to thrive from the get-go. 🦸♂️ Today, we're shining a spotlight on one of our Customer Success Implementation specialists, Nic Snurcov. 🌟 We asked Nic what he loves most about being a Customer Success Implementation Manager at Remote, and here’s what he had to say. Big shoutout to you, Nic—thanks for all that you do! 🙌

I am thrilled to share that today is Day 2 of my exciting #20daychallengewithhaoma! Every day offers a fresh chance to develop, and today is no different. Today's Emphasis: Elevating Customer and Technical Support Providing outstanding support isn't just about fixing problems—it's about ensuring a smooth and delightful experience for clients. By offering superior technical support and executive virtual assistance, we can turn challenges into triumphs and build lasting client relationships. CORE STRATEGIES: ✔ATTENTIVE LISTENING: Fully grasping the client's issues and preferences to deliver customized solutions. ✓EFFECTIVE COMMUNICATION: Simplifying complex technical details into clear, comprehensible information so clients feel assured and knowledgeable. ✔PREEMPTIVE SUPPORT: Identifying potential challenges and addressing them proactively to maintain seamless support. ✔COMPASSIONATE INTERACTION: Demonstrating empathy and understanding to make clients feel valued and respected. These approaches are not merely concepts but actionable steps I am applying to enhance the support experience for clients. Join me on this journey as we explore innovative methods to foster business growth through excellent client service. I am Rabiu Mariam, dedicated to providing exceptional customer support, technical support, and executive virtual assistance. Let's connect and discuss how we can take your business to the next level through unparalleled support and service. #20daychallengewithhaoma #CustomerSupport #TechnicalSupport #VirtualAssistance #ClientSuccess #BusinessDevelopment #ProfessionalGrowth #LinkedInNetworking

🌟 Seeking an Expert Virtual Assistant for Exceptional Email and Chat Support! 🌟 Are you looking for a highly skilled virtual assistant with expertise in email and chat support? Look no further! I am here to offer you the top-notch support you need to enhance your business operations and streamline your communication channels. As a proficient virtual assistant, I specialize in providing exceptional email and chat support services. With my extensive experience in this field, I have developed a deep understanding of the importance of prompt and efficient customer service. I take pride in my ability to handle customer inquiries, resolve issues, and provide accurate information in a timely manner. Here are some reasons why you should consider hiring me as your virtual assistant: ✅ Proven Expertise: I have a solid track record of delivering outstanding email and chat support to various clients from different industries. My expertise lies in understanding customer needs and providing tailored solutions to ensure their satisfaction. ✅ Multitasking Abilities: I am highly skilled in managing multiple tasks simultaneously, ensuring that no customer inquiry goes unanswered. With my exceptional organizational skills, I can handle high-volume

Remote Closing Q&A....👇 In this 10-minute video Alex O'Brien and myself cover some questions around High Ticket Sales: 1. What exactly is remote closing and how does it differ from traditional sales? 2. What does a typical day in the life of a remote closer look like? 3. What are the main obstacles when transitioning into remote closing? 4. What is the earning potential in remote closing? 5. What advice would we give to people just starting out in remote closing? If you have any other questions, simply DM us or check out https://lnkd.in/eYY9YQPM to learn more.

CALLING ALL RECRUITERS and HIRING MANAGERS, Your girl is hot on the job market and let me tell you why you need an awesome Sr Customer Success Manager like me on your team! 💁🏻♀️ Is this humble? Not really. Or as the kids say these days, not "demure". In fact, I need a job...so I guess that makes this a little “brat” to be announcing? Anyway, Gen-Z lingo aside, I’m Emily Murphy (aka Koroglu as of April 2023 💍) with 8 years of B2B SaaS experience across North America and EMEA. I’ve managed everything from SMB to Enterprise clients, worked remotely with international teams since 2019, and developed a knack for turning relationships into results—think 98% retention and a 20% boost in product adoption! Yep, I did that. 💰 I’ve successfully handled portfolios as big as $5M ARR and I’m all about strategic planning, account growth, and creating seamless customer life-cycle journeys—from onboarding to renewal. 💪🏼 My strength has always been taking a consultative approach, and with that have been a great consultative seller. How? I listen to understand, not just to respond. Period. 🚧 When I hear my customers needs, pain points, road blocks, I don't try and throw a bunch of info at them that may or may not solve their problem. That's like trying to put a band-aid on a broken arm. 🪡 Instead, I take a very tailored approach, look at their account in detail, and find creative solutions that actually solve their problems. And with that, I've landed a lot of amazing expansion deals. I even like to humbly brag that I've made President's Club and got to hang out with some really cool sales folks for a week. So, if you’re looking for someone who can: ✨ Design tailored onboarding plans that reduce time to value ✨ Deliver personalized customer success strategies that improve retention ✨ Grow accounts through consultative selling & identifying key expansion opps ✨ Drive product adoption and customer satisfaction with insights that matter ✨ Create and streamline CS processes ✨ Keep cross-functional teams in sync ✨ Thrive in a remote-first environment ...THEN LET'S CHAT! FUN facts about me, because I'm so much more than my job: 👩🏻💻 I'm a former digital nomad & travel blogger. Eventually, I found a way to monetize my passion and run my own side business planning company retreats. I post about it all the time, maybe too much. But I'm proud of what I've created, rota! 🇹🇷 I met my husband in Istanbul (a local Turk) and we got married there in 2023. 🐕 I have a 2 year old rescue pup named Ada—dogs are the best! 🌍 I've lived all over the world: LA, Chicago, NY, Girona, Istanbul, and London. 📸 I love photography and take my camera with me everywhere. 🌞 I'm happiest on a beach along the Mediterranean or Aegean coast, or in the Swiss Alps. Nature is my medicine. 🥃 My favorite cocktail has been and always will be a Negroni and I'll die on that hill. 🌮 As a California native, Mexican food is my absolute favorite, naturally.

Managing hundreds of emails daily is no joke. I learned that the hard way one fateful morning. It started like any other day.  I logged into the inbox, ready to conquer the world—only to find a mountain of emails waiting for me. Imagine standing at the bottom of a mountain, looking up, and realizing you forgot your climbing gear. That’s exactly how I felt. There were client inquiries, follow-up emails, newsletters I forgot to unsubscribe from, and a bunch of internal discussions. Oh, and let’s not forget the dreaded "Hey, just checking in!" emails, which always seem to arrive just when you’re already overwhelmed. My head spun as I scrolled, trying to figure out where to even begin. This could be the reason why you find it hard to reply to emails and you often use the phrase "I am busy or forgot to reply" As a Virtual Assistant and Customer Support Specialist, you’d think I’d have it all under control, right? Wrong. That day, I thought I was about to crack under the pressure. But then I remembered something my mentor once told me: "It’s not about clearing your inbox—it’s about handling what matters most. So, next time you feel like you’re drowning in emails, just remember: you’ve got this. It’s all about filtering out the noise, focusing on what’s important, and maybe, just maybe, unsubscribing from that endless stream of newsletters. I can take this heat off your shoulder and clean that messy room. Let's connect and talk about this more. Let me help you streamline your operations so you can concentrate more and live an organized productive life. Note: don't be like the image attached, where I am right here beside you. #emailmanagement #hiring #virtualassistance #customerservice

My Journey as a Virtual Assistant & Customer Support Expert As a seasoned Virtual Assistant and Customer Support specialist, I've helped numerous businesses thrive. But have you ever wondered what drives me? Initially, I thought being a Virtual Assistant would be easy - just answer calls, respond to emails, and complete tasks. Wrong! The reality was overwhelming. Long hours, high expectations, and constant technical issues. I felt like I was drowning. One day, a client praised my exceptional support, saying: "You're not just a Virtual Assistant, you're a business partner." That moment changed everything. I realized that being a Virtual Assistant isn't just about tasks; it's about understanding clients' needs, being proactive, and delivering personalized solutions. Today, I offer: Virtual Assistance - Email management - Scheduling - Data entry - Social media management Customer Support - Phone and email support - Issue resolution - Customer retention strategies My promise: personalized attention, timely responses, and tailored solutions. If you need a reliable Virtual Assistant and Customer Support expert, let's connect! #VirtualAssistant #CustomerSupport #BusinessPartner #PersonalizedSolutions #ReliableExpert #GrowYourBusiness