David Hickey’s Post

Building a great company culture is a quest like no other. The highs are incomparable, but the lows can be stinging. Recently we were awarded a Great Place to Work in each of our 5 locations in APAC, Japan, Hong Kong, Shanghai, Australia, and Singapore. The award is nice, but I wanted to share some commitments my leadership team has made in an effort to create a great culture, something no one gets right 100%, but I am glad we get right more often than we get wrong. 👐 Transparency & openness: times are tough right now, this is why it's more critical than ever to be real with your people. Never assume someone is not adult enough to hear the truth and always give an honest direct answer to a well-intentioned direct question. 💋 Be passionate: we have a saying that "culture is what you see in your manager's eyes". Never lose the passion, people notice, and they lose their resolve. 🙅♀️ No jerks = the best perk: great people want to work with other committed and caring people who have agency over their own growth/learner mindset. Hire slowly and never be apologetic about making changes to ensure you create an inspirational and aspirational environment for bright and emerging talent. 🤗 Embrace change: People who lean into changes, and more importantly lead through them are praised and rewarded. As leaders, we must always communicate change with the “why”. 🎮 Focus on what you can control or influence and NOTHING else: we have another saying "focus on the focus", this means culling the limitless distractions that can come from outside your field of control. Live outside your comfort zone, but inside the zone of what you can either control or influence - everything else is irrelevant. Business culture is the sum of all the parts. It's a group of people who share the same values, driving positive behaviors that create a meaningful and sustainable energy that ensures the potential of the individual and the team is reached... always. Mimrah Mahmood Ewan Ross Ross Candido Upali Dasgupta Niharica Mehta Tim O'Rourke Joshua Barker Ayesha Mumtaz Mike O'Neill Jeff Piniros Alexandra Feig Li Li Chua Weldon Fung (馮瑋敦）Ramnath (Ram) Bojeesh Melvin Chng Georgina Bitcon Cimon Constantine Joseph Latteri Susan Tang Blanchais Hay Yau Shaz Mohapatra