Hightouch’s Post

Hightouch reposted this

View profile for Tejas Manohar, graphic

Co-CEO of Hightouch

If you're a big Salesforce or Adobe customer, you’ve undoubtedly been getting calls from your account team to consider their new data platforms - Adobe Experience Platform (AEP) or Salesforce Data Cloud. Should you? At first glance, they're extremely exciting— all your data and business workflow in one platform! Unfortunately, things aren't as great as they seem. We've worked with multiple customers who adopted and then abandoned these platforms. These are the most consistent failures we've seen: 1) Adobe and Salesforce's data platforms aren't flexible enough for sophisticated personalization 2) It's too expensive to store data in these platforms, which limits how much you'll use them 3) Customers must reboot their stack to take advantage of these data platforms 4) The platforms themselves are not mature enough at this time We wrote a full article on this including examples from customers— check it out: https://lnkd.in/evCRSmZm What is the solution? Leverage cloud data warehouses like Snowflake, Databricks, and Google BigQuery. These systems are far more flexible and there's a new generation of CDPs and marketing solutions that can sit directly on top of them to facilitate customer data, marketing, and business use cases. It’s time to break out of the Adobe and Salesforce data jail by harnessing the power of your cloud data warehouse.

  • No alternative text description for this image
Rutger Katz

Acquire and expand customers quicker, cheaper, and for longer | Coaches B2B scale-ups scale more efficiently and effectively through proven frameworks | Organizing the MarTech World Forum London 2024

3mo

🍿🍿🍿

David Chan

Customer Data Platform (CDP) Practice Leader | Real-time Personalization Strategist

3mo
Ryan Koonce

Founder, Builder, Fixer, Investor.

3mo

Friends don't let friends buy data cloud!!!

Abhishek Tewari

Senior Customer Success Manager at Tealium | Data-Driven Marketing Leader | Driving Enterprise Growth Through Data-Driven Strategies

3mo

Well said! lol

Mark Price

MarTech Admin | MarTech Architect | GenAI Solutions

3mo

I have been data lake based since 2019 and I support this message! 😂

Animesh Wadhera

Service Delivery Manager | HCL Technologies | PMP

3mo

One can get lost in so many salesforce clouds… good insight here.

John Lopus

Solutions Engineering @ Hightouch

3mo

A single product suite? more like suite nothings

Kevin Tran

Sales Engineering | ex-Pizza My Heart

3mo

  • No alternative text description for this image
Albin Paul

Director Innovation & Digital -Solving problems in digital commerce modernization projects for Retail, eCommerce. Talks Composable Headless Commerce, AI & MACH (Microservices-based, API-first, Cloud-native, Headless)

3mo

Whole heartedly agree, it's shocking that many are surprised about disadvantages of locking enterprise data in a platform, as if no-one has ever heard of "Indirect/digital usage license fees" from several Enterprise Tech Vendors - I am not going label any brands but you all know who. A ring to rule them all is bad idea for any org that agrees to the concept of "Data is the new oil" All data in a single enterprise application is an antithesis of a composable architecture, any advantage of the aforementioned structure can be achieved by implementing upstream/downstream Data-Lakes so that every platform can create its own data model while accessing/using data+metadata created from multiple systems.

Henry Bottger

Data Activation + Composable CDP | Hightouch

3mo

This is a must read

See more comments

To view or add a comment, sign in

Explore topics