🏌️♂️ Eyes on the Ball: Why Telcos Must Stay Focused ⚡
In today's rapidly evolving tech landscape, it's crucial for telecommunications companies to stay ahead of the curve. Take, for example, the recent deployment of a private 5G network at The Open. The event showcased the immense potential of next-gen connectivity, with near-instant data routing enabling real-time AI-powered prioritisation and rendering. When even shot tracking can be optimised through such innovations, it's clear that telcos must continue to focus on customer-centric solutions.
This case is a perfect illustration of how telcos should not merely chase the latest technology for its own sake. Instead, they should use these advancements to solve real problems and enhance customer experiences. As Tom Winstanley from NTT Data UK&I stated, it's about understanding industry-specific issues and then integrating the right tech to create impactful solutions. The private 5G setup, for instance, was not just a flashy gadget but a means to avoid latency and congestion, ensuring smooth operations and superior user experience.
The essence of this approach also lies in fostering strong B2B2X ecosystems. At events like The Open, we saw how different stakeholders, from organisers to fans, all benefitted from an interconnected value exchange. Such strategic collaborations can drive the success of telecommunication companies, propelling them to innovate while providing tangible benefits for all parties involved.
#Telecoms #5G #CustomerExperience
be there or be square 😁