Hilton Barbour’s Post

COFFEE CULTURE - any leader working in the Food & Beverage industry recognizes how critical #culture is. Culture empowers and ignites the commitment of your people to deliver the very best differentiated experience. It really is that simple. A fun start to a rainy Monday chatting with the spirited CEO of Balzac's Coffee Ltd, Christine Cruz-Clarke. Christine is an embodiment of drive, passion and customer-centric leadership. She also has empathy and smarts in abundance. The delicious latte and almond croissant from their location in the Distillery District was an added bonus. How does your culture grow passionately loyal employees, customers and partners for your business? #strategy #leadership #mutuality #growth

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Quentin Jones

Culture Change Specialist: Helping Organisations Craft Strategy-Supportive Cultures by Aligning Their Leader's Behaviour.

3mo

😋 sounds like my kinda cafe! With product homogeneity its the small emotional connection that keeps me going back to one store over another.

Christine Cruz-Clarke

VP, Global Head of Marketing Excellence at Kraft Heinz | Ignite Business & Enable Strategic Change with Authenticity and Creativity | Global Marketing Exec | Former PE Backed CEO

3mo

Always wonderful to connect Hilton Barbour, especially when topic is cultivating #culture!

Marc Lawn

CEO | Managing Director | Commercial Strategy | Sustainability | Business Transformation | Operational Excellence | Innovation & Technology | Culture Carrier

3mo

It’s amazing how in ‘direct to consumer’ businesses the emotion of the site transfers almost instantaneously to the consumer. It makes culture such a critical aspect. Well said Hilton Barbour

Eric Buchegger

Marketing Leader | Consultant | Product Marketer | Digital Champion | Mini MBA | Speaker | Driving growth with strategies that create demand, elevate customer experience and accelerate digital transformation. 🚀

3mo

I love Balzac's and am lucky to live near their Powerhouse location. It's my 'local' - friendly service every time and, of course, great tasting coffee.

Mark Jordan

🚀Tech For Good Sales and Marketing Executive | C-Suite Level Senior Leadership Team Member | Professor | Brand Storyteller | Entrepreneur | Speaker | Board Director | Partnership Builder

3mo

Love this Hilton Barbour! And love Balzac's Coffee Ltd and the work that Christine Cruz-Clarke and her team are doing! ☕️

Jeremy Robinson

Professional EOS Implementer | MBA

3mo

Having frequented this beautiful and unique space every time I visited the distillery district, I was an easy target when I saw Balzac's featured at Costco. Now I drink it every morning. Great case study in preserving the essence of a brand while taking it to a broader market!

Kate Burnett, MBA

Chief Revenue Officer I I get out of bed in the morning to help businesses change the world I Forty under 40.

3mo

"Spirited" - love it!

Bilal Jaffery

Senior Vice President, Data & AI Portfolio @ Blend | Data & AI Consulting, Data Engineering & Applied AI solutions | Board Director | CDO

3mo

Love it Hilton!

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