Holman’s Post

Quantifiable results are essential for measuring success. PARS delivers comprehensive end-of-project reports including: • On-time delivery rates • Cost savings through route optimization • Vehicle condition assessments • Customer satisfaction scores These metrics demonstrate the value we bring to every fleet relocation project. #PerformanceMetrics #DataDrivenResults

We could not agree more! Customers who have a positive experience will not only come back, they will also tell their friends. This will lead to increased sales and revenue. CX has a significant impact on a company's bottom line. #CX #CustomerExperience #CXmatters #RealityBasedGroup #WeMeasureCX #CXexperts

We're Reputation award winners for 𝗰𝗼𝗻𝘀𝘂𝗺𝗲𝗿 𝗳𝗲𝗲𝗱𝗯𝗮𝗰𝗸 - helping customers on their automotive journey 🥳 It's always great to win awards. But to win them for helping our customers through their new/used car journey and knowing that we're providing one of the very best customer service experiences in the industry just hits differently. We're nothing without our customers and we're thrilled at the feedback! Here's to more awards before the years out 🥂 Full report in the comments ⤵️ #CustomerService #AwardWinning

🚘🔍 #Quickreaction: Elevating Customer Experience in Automotive Services In a transformative era for car dealerships, the debate is hot: Which service format reigns supreme for customer satisfaction? With the industry at a crossroads, this question sheds light on evolving customer expectations and operational agility. It's not just about convenience anymore; it's about crafting unforgettable experiences. 📊 Automotive Leaders: Which service model do you believe sets the bar for excellence? Share your perspective and let's navigate the future of automotive services together.

Impressive but not quite. How many car owners were surveyed for each brand? Is this an equal evaluation? If you read the entire report Rivian does not top any of the specific categories like comfort, driving, cabin storage, etc. It interesting how the attention is pointed to areas of the article that places Rivian in a good light.

Let us guess what's on your business Christmas list this year...🤔 🎁 Reduced fleet operating costs? 🎁 Improved driver retention? 🎁 Enhanced customer satisfaction? 🎁 Better driver safety? With Solera SmartDrive all your wishes can come true. 🪄 Our best-in-class safety programmes transform fleet performance with analytics and transportation intelligence that improves safety and unlocks new opportunities for operational efficiency. #SmartDrive #SoleraFleetSolutions #FleetPerformance

After Tim Albertsen's video last week, time to (re)watch the exclusive interview of Berno Kleinherenbrink, Deputy CEO of ALD Automotive | LeasePlan with Fleet Europe and Global Fleet, The Executive Network 💥🙌😎 In this interview, Berno explains: 1️⃣ The company's priority to maintain the customer satisfaction persists, while continually striving to enhance and improve other offerings. 2️⃣ Attracting and onboarding new customers would be important to ensure the organization's sustainability, health, and growth. 3️⃣ The combined strengths of both companies in relation to international customers would ensure consistent and fair pricing across regions. Watch it now ⤵️ https://lnkd.in/ecynR7tw #ALDLeasePlan #WeAreNowTogether

Are you ready to enhance your #lastmile logistics and deliver exceptional customer experiences? The last mile is where the magic (or mishaps) happen. It's the final stretch from seller to customer, and it can make or break your reputation. Check out our new blog that helps you master last mile logistics! #LastMileDelivery #CustomerExperience #Delivery #Logistics

In this video, we explore the fundamentals of customer experience management with an emphasis on making sure that customers have the greatest possible experience with your company, goods, or services at every point of contact. #CustomerExperience Online Efiko Gloria Michael (CCSM) Olorunsola Taiwo Mayank Srivastava Rahul Chalam