HOSPA’s Post

The webinar led by Agilysys's own Senior Sales Director, Matthew Prosser, is taking place next week on Tuesday 30th April! 🙌 Focussed on 'Unlocking Guest Loyalty and Closing the Rebooking Gap', this is a fantastic opportunity to review research amongst UK hotel guests which found that only 27% had rebooked a property in the past 12 months. Make sure you book your place to hear discussions on key topics such as... ▶️ What the research found that guests value the most; ▶️ What guests expect from technology, and what they don't; ▶️ How technology can remove friction throughout the guest journey; ▶️ Whether guest technology depersonalises the guest experience or enhances it; ▶️ The role of technology in empowering staff; ▶️ Why removing data silos in your operation will be vital to future success. There has never been a more pressing time in our industry, whether that's staffing pressure, rising costs, more consumer choice and discretion. Technology has a far greater role to play, now it's time for the industry to step up. ⌚ 2pm – 45-minute presentation, 15-minute Q&A; 🔗 https://bit.ly/3W3dUoF. #HOSPA #Webinar #Agilysys #Hotels #Hospitality

🤖 Learn how to use smart technology for your business. Join this webinar with hospitality technology experts Cam Phillips (SiteMinder), Yonattan Y. (TrustYou), and Ben Charlton (Mews). 🌟 You will gain the latest insights into how technology helps boost revenue, reduces operational efforts, and increases guest satisfaction. You will learn about: 🔹The impact of revenue and reputation on guest experience and how technology can help; 🔹Saving time and work efficiently by enabling the right technology connections; 🔹Using data to enhance guest satisfaction; 🔹Best Practices: How technology helped our clients to overcome day-to-day pain points. Don’t miss this opportunity. ➡️ https://lnkd.in/gvj9GKMP 📅 21 August 2024 🕑 2 P.M. AEST (45-60 min) 🎤 Maximizing Revenue and Delighting Guests: Smart Technology Solutions for Hospitality Efficiency #HospitalityWebinar #TrustYou #InnovationInHospitality #TechnologyInHospitality

Discover why "Revenue per Guest" (RevPAG) is the ultimate metric for maximizing hotel profitability and driving repeat business. In an exclusive interview with Travel Daily Media - TDM, Tony Marshall, VP & Managing Director, Asia Pacific at Agilysys, shares his insights on #RevPAG, team motivation, and personalized guest experiences. Learn how top hotels like Marina Bay Sands and Mandarin Oriental leverage Agilysys’ tech solutions for success. Read the full interview below. #HighReturnHospitality #HospitalityChampions

Say Goodbye to Data Silos: Embrace the Power of a Unified System! Sarah Jones, Guestline's Customer Success Director, perfectly captures the essence of a connected hotel platform: "A unified system allows information to flow seamlessly from guests to all hotel departments." This unified approach unlocks a treasure trove of benefits for both staff and guests: - Effortless data management: Staff can manage all guest data in one central location, eliminating the hassle of siloed systems. - Streamlined workflows: A single login grants access to all the information needed, boosting efficiency and saving valuable time. - Holistic business view: With Guestline Insights, staff can generate powerful reports, gaining a 360-degree view of hotel performance. The power of a unified system goes beyond internal operations: - Enhanced guest experiences: Seamless information flow ensures staff can anticipate guest needs and deliver personalised service. - Improved decision-making: Data-driven insights enable hoteliers to make informed decisions for guest satisfaction and business growth. Ready to unlock the true potential of your hotel with a unified system? Contact Guestline today and see how we can connect your operations and elevate your guest experience! https://shorturl.at/ovOW1 #hospitalitytechnology #dataanalytics #guestexperience #guestline #unifiedsystem

Say Goodbye to Data Silos: Embrace the Power of a Unified System! Sarah Jones, Guestline's Customer Success Director, perfectly captures the essence of a connected hotel platform: "A unified system allows information to flow seamlessly from guests to all hotel departments." This unified approach unlocks a treasure trove of benefits for both staff and guests: - Effortless data management: Staff can manage all guest data in one central location, eliminating the hassle of siloed systems. - Streamlined workflows: A single login grants access to all the information needed, boosting efficiency and saving valuable time. - Holistic business view: With Guestline Insights, staff can generate powerful reports, gaining a 360-degree view of hotel performance. The power of a unified system goes beyond internal operations: - Enhanced guest experiences: Seamless information flow ensures staff can anticipate guest needs and deliver personalised service. - Improved decision-making: Data-driven insights enable hoteliers to make informed decisions for guest satisfaction and business growth. Ready to unlock the true potential of your hotel with a unified system? Contact Guestline today and see how we can connect your operations and elevate your guest experience! https://shorturl.at/ovOW1 #hospitalitytechnology #dataanalytics #guestexperience #guestline #unifiedsystem

🚀 Introducing Brilliantke's, innovative hotel management system designed to transform how hotels operate! 🌟 Our Hotel Management System helps in: 1. Streamlined Operations: Automates daily tasks such as bookings, check-ins, and check-outs, reducing manual workload. 2. Improved Guest Experience: Enhances guest satisfaction by offering seamless communication, personalized services, and faster responses. 3. Efficient Staff Management: Assigns tasks, tracks performance, and manages schedules, leading to better coordination among hotel staff. 4. Centralized Data Management: Stores all guest, booking, and financial information in one place, ensuring data accuracy and easy access. 5. Real-Time Updates: Provides live updates on room availability, bookings, and inventory, helping management make quick decisions. 6. Enhanced Security: Protects sensitive guest and hotel data through advanced encryption and security protocols. 7. Increased Revenue: Optimizes pricing strategies and up-sell opportunities to maximize hotel revenue. 8. Cost-Effective: Reduces operational costs by automating repetitive tasks and minimizing errors. 9. Analytics and Reporting: Generates detailed reports and insights on hotel performance, aiding in better decision-making. 10. Sustainability: Reduces paper usage and supports Eco-friendly operations through digital processes. #Brilliantke #HotelAutomation #TechTransformation #HotelManagement #HotelSoftware

🌟 The Role of Technology in Hospitality Operations 🌟 Technology is rapidly changing hospitality operations, making things more efficient and guest experiences more seamless. From digital reservation systems to inventory tracking, tech isn’t just a “nice-to-have”—it’s becoming essential. But the real value is in how we use these tools to enhance, not replace, the human element. It’s about striking the right balance between automation and genuine, personalized service. Consulting Insight: I help businesses find that balance by: -Choosing tech solutions that align with team and guest needs. -Streamlining operations without losing the personal touch. -Training teams to embrace new tools for better workflow and guest satisfaction. How has technology impacted your hospitality operations? #HospitalityTech #Consulting #DigitalTransformation #GuestExperience #OperationalEfficiency

Is your hotel staff overwhelmed with tasks slipping through the cracks? Operational excellence is crucial for smooth hotel management, but often teams struggle with missed tasks and delays that affect guest satisfaction. That’s where EaSee steps in! 🌟 EaSee: Your Ultimate Task Management Solution 🌟 ✔ Never miss a task again – Our ticket management system ensures every task is tracked, and escalations are automated, so nothing falls through the cracks. ✔ Maximize efficiency with your current staff – No need for extra hires! Improve productivity by ensuring your team is focused and empowered with real-time updates and reminders. ✔ Boost collaboration – Streamline communication between departments, so operations run seamlessly. ✔ Data-driven insights – Track task completion and staff performance with comprehensive reporting. Let’s make sure no task is left behind—your guests will thank you! 😍 Curious how EaSee can help your hotel achieve operational excellence? Let’s connect for a demo! salesteam@getwebee.com #HotelManagement #OperationalExcellence #TaskManagement #TicketManagement #HospitalityTechnology #HotelOperations #GuestSatisfaction #Efficiency #AI

Today's Revenue Management thought:- In this week’s 4 part, I will be addressing internal communication challenges in the hospitality industry requires breaking down silos ensuring timely data sharing bridging communication gaps during strategy implementation and investing in integrated technology solutions. By overcoming these challenges hotels and resorts can create a more cohesive and responsive environment that enhances sales marketing and revenue optimisation efforts. Integration of Technology Solutions: While technology can greatly enhance communication, integrating different software systems used by sales, marketing, and revenue teams can be a challenge. Incompatibility between systems can lead to data discrepancies and communication breakdowns. Investing in integrated technology solutions that seamlessly connect these departments is essential for streamlined communication and effective revenue optimisation. Have a profitable week. ✌🏼 N. Hall Consulting 🔔 Ring the bell ➕ Hit "+ Follow" 💬 Leave me a comment 👍 Like this, give it a thumbs up #Hotels #Hospitality #Distribution #RevenueManagement #OutsourcedRevenueManagement #Revenuegrowth #Consultant #Hotelgrowth #Coaching #Hotelrevenue #Hoteldistibution #Hoteltech #Hotelmarketing

Today's Revenue Management thought:- In this week’s 4 part, I will be addressing internal communication challenges in the hospitality industry requires breaking down silos ensuring timely data sharing bridging communication gaps during strategy implementation and investing in integrated technology solutions. By overcoming these challenges hotels and resorts can create a more cohesive and responsive environment that enhances sales marketing and revenue optimisation efforts. Integration of Technology Solutions: While technology can greatly enhance communication, integrating different software systems used by sales, marketing, and revenue teams can be a challenge. Incompatibility between systems can lead to data discrepancies and communication breakdowns. Investing in integrated technology solutions that seamlessly connect these departments is essential for streamlined communication and effective revenue optimisation. Have a profitable week. ✌🏼 N. Hall Consulting 🔔 Ring the bell ➕ Hit "+ Follow" 💬 Leave me a comment 👍 Like this, give it a thumbs up #Hotels #Hospitality #Distribution #RevenueManagement #OutsourcedRevenueManagement #Revenuegrowth #Consultant #Hotelgrowth #Coaching #Hotelrevenue #Hoteldistibution #Hoteltech #Hotelmarketing