In an insightful article, Craig Smith, the newly appointed CEO of Aimbridge, unveiled his visionary perspective on leveraging internal audits as a catalyst for continuous improvement. Shattering conventional norms, Smith's insights illuminate the transformative power of audits as catalysts for constant improvement and unparalleled excellence.
His words resonate with profound conviction: "It's not an audit to catch some of what they've done wrong. It's an audit to say, here are areas where you can improve, and let me teach you how to do that."
This has been our belief for over 20 years. Internal audits should not be perceived as punitive measures but as invaluable opportunities for growth and refinement.
The stigma surrounding audits as mere fault-finding exercises is a relic of the past. Instead, they should be embraced as effective tools to empower managers, reduce turnover, reduce costs, and ultimately enhance value for owners.
Smith's vision, which we agree with, underscores the importance of educating owners on its myriad of benefits. By welcoming audits with an open mind, owners and hotel managers can unlock a wealth of insights and actionable recommendations that will undoubtedly elevate the performance and profitability of their assets.
This type of commitment to internal audits has consistently been shown to deliver exceptional value to all stakeholders. It's a win-win proposition where audits serve as catalysts for continuous improvement, fostering a culture of learning, innovation, and shared success.
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The foundation is laid, and we're almost there!
Embracing the Journey of Pre- Opening a Hotel: Catering to Four Core constituencies
Ever wondered what goes into the pre-opening stage of a hotel? Let's delve into the intricate process highlighting the time, effort, and strategic planning required in catering to our four critical constituents: Guests, Employees, Owners and Society.
Guest-centric Strategy
The guest is our raison d'être. Every element, from room design to service protocols, is meticulously tailored to guarantee a memorable experience. Our team members are trained to anticipate and exceed guest expectations, creating a unique hotel experience.
Empowering Employees
Enthusiastic and well trained employees are the backbone of any exceptional hotel. In this phase, we focus on recruitment and training of professionals who align with our vision and can deliver top not service consistently.
Owner Relations
Clear communication and transparency with our owners is an integral part of our process. We ensure consistent updates related to constructions, licensing, and budget, making sure we meet the owner's financial and operation expectations.
Serving the Society
Our Hotel is not just a business, but a part of the community. we strive to integrate local culture, employ local talent, and ensure our operations are sustainable, thereby positively contributing to society.
The Journey has reiterated that the success of a hotel hinges not just on its physical attributes, but largely on how effectively it serves its four core constituencies.
What has been your experience catering to these four constituencies in your business?
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The foundation is laid, and we're almost there! One brick at a time. Stay tuned for the grand unveiling!
Ajay BakayaNIPUN K VIGKenneth ScottJain Group#Sarovarporticokolkata#openingsoon#sarovarhotels#Comingsoon#jaingroup#newhotelinrajarhat#hospitality
Why is hospitality management so important for your business? According to Sundance College, it's all about creating a welcoming environment that satisfies the needs and desires of guests.
"To provide excellent guest experiences, businesses need hospitality managers to oversee daily operations and strategic planning," informs their website. Does your place of business make people feel comfortable and valued?
#hospitality#management#hotels#motels#business#customers#guests#customerservice#customersatisfaction#guestexperiences#comfort#value
We know how challenging it can be to find the best approach to optimize your hotel operations. But here’s the good news: we've done the heavy lifting for you! 🎉
Our Perfecting Hotel Operations Guide is packed with insights designed to elevate your guest experience and boost productivity. Backed by Optii’s 15+ years of experience and enriched by insights from visionary operations leaders and GMs, this guide is your ultimate resource.
Don't miss out on the actionable steps and strategies that will transform your operations today and set you up for long-term success. Download your copy now and start optimizing!
Download: https://hubs.ly/Q02Nb1DF0#HotelOperations#HospitalityExcellence#Optii#HotelManagement
Thinking about the small details translates to BIG results.
As the world's largest hotel management company, we know assumptions are made about our ability to drive top performance —and we’re here to prove the biggest can also be the best. Simply put: by centering our efforts on each individual property we manage and doubling down on the talented people we hire and train, we believe we can drive higher profitability for the owners and brands we partner with.
Recently, we hosted a fireside chat for our owners and partners, moderated by Hotel News Now, and our CEO Craig S. Smith zeroed in what he believes gives Aimbridge an advantage and the changes we're making that support a GM-focused strategy.
Read more about our vision for the future and how we're leading the way in third-party management.
#WeAreAimbridge
As hotel owners, you face unprecedented challenges that require not just quick fixes, but strategic insights to ensure your business thrives. At Barrows Hospitality, we understand the intricacies of our industry and the unique hurdles you encounter.
We invite you to connect with us for tailored advisory solutions that not only address your immediate needs but also enhance the long-term value of your business. Together, we can safeguard your internal operations and external relationships, ensuring your integrity remains intact while you navigate these turbulent times.
Let's transform challenges into opportunities. Reach out today, and let’s chart a course for success together.
www.barrowshospitality.com#Hospitality#Advisory#BusinessIntegrity#StrategicSolutions#BarrowsHospitality#hotels#hotelowners
Managing Director-Head of Hotel Assets @ Preston Hollow Community Capital | Executive Leadership
2moGood things happen to Good people. Congrats Scott Stuart you will do great things