Hotel Bennett’s Post

Receptionists can be so helpful sometimes. #Hotel #HotelMeme #Lobby #LobbyMeme #HotelRoom #HotelRoomMeme #HotelLobby #HotelLobbyMeme #Receptionist #ReceptionistMeme #Receptionists #ReceptionistsMeme #Meme #Memes #FunnyMeme #FunnyMemes

Some salient points here for the broader hospitality market, including the private club industry.

Have you ever wondered what ignites a passion for a particular career path? For me, the answer unfolds within the welcoming embrace of the hospitality industry, specifically the world of hotels. It all began with a spark of curiosity ignited during childhood travels. As a child, I couldn't help but marvel at the invisible hand behind every seamless interaction. How did the front desk know my name? What unseen force transformed a used room into a spotless haven? The orchestrated greetings at breakfast, the attentive waiters, the perfect lobby ambiance – all these seemingly disparate elements worked in perfect harmony. Witnessing this insatiable dance ignited a spark within me – a desire to be part of creating that same sense of effortless comfort and joy for others. This deep curiosity propelled me to delve deeper. I left my home country and embarked on a journey to understand the intricate workings of hospitality. I believe the foundation of exceptional hospitality rests on three pillars; Unwavering Passion, Meticulous Eye for Detail, and Crafting Unforgettable Memories for Guests and Staff alike. Have you ever experienced a hotel stay that truly exceeded your expectations? What elements make a hotel truly special for you? #luxuryhotels #hospitality #lifestylehotels #passionatehotelier

Just some observations: the details that separate good hotels from great ones. I recently had an experience during my stay at a hotel, and it got me thinking about the service in the hospitality industry. You can create a beautiful Hotel Website with a convenient Booking Engine. There can be a gentle front desk manager. The room can be clean and pretty. But if the security guard, for example, is rude. Your impression will be spoiled. A powerful reminder that the devil truly is in the details. Every interaction, no matter how small, contributes to the overall guest experience. From the moment a guest arrives to the moment they depart, every touchpoint matters. #Hospitality #GuestExperience #AttentionToDetail

📣 Fed up of paying 12-15% commission fees to recruit your hotel GMs? 📣 Of course you are! You’d much rather only pay 8%… The Hotel Consultants can help…. As we’re a hotel consultancy NOT recruitment agents, we ONLY recruit GENERAL MANAGERS who are able to ADD VALUE by strengthening your hotel and your business, we’re not interested in someone who will just manage the hotel. If you’re looking for a GM to join you, don’t waste any more time or cost, simply DM myself or Craig Healey MIH to discuss your role and let us save you money instantly and get you a high calibre GM at the same time. #hotel #hotels #consultancy #hotelmanager #hotelgm #generalmanager #recruitment #businessgrowth #costsaving

The Benefits Of Hiring A Professional Third Party Management Company For your Hotel.

Opportunity

Sonita is a general manager at the Regalis Hotel. She wants to keep guests happy, so she asks guests to leave reviews. One day, Sonita noticed that many hotel guests loved the pool but thought it was often too crowded and disorganized. She asked her staff about it, and they said that it was simply the busiest time of the day! Sonita decided to observe. After one week, she found out a lot of interesting things: 🔍Sophea the receptionist advertised the pool facility during the check-in. She always said, "We also have the pool, which is a great way to cool down at noon!” 🔍Menghuot the lifeguard always took his lunch at 12, leaving his colleague alone to manage the crowd. 🔍The hotel’s lunch was served at 1 pm, leaving the guests free at the most crowded time. Sonita thought a little, and then she came up with the plan: 🛟Clear signs advertising ‘quiet’ pool hours 🛟Adjustment to the front desk’s offering while advertising the facilities 🛟Correction of the pool staffing and schedule 🛟Extention of lunch hours In a month, Sonita noticed a more relaxed pool environment and happier guest reviews. This is a story about how data helps Sonita make informed decisions. How are you using data to improve your hotel operations? Comment below 👇💬 #data #hospitality #operationsmanagement #hotels

Being a good concierge agent in the hospitality industry comes with its own unique strengths that can greatly benefit both guests and the establishment. Firstly, a sense of humor and a playful demeanor can help lighten the atmosphere, making guests feel more relaxed and welcomed. This can create a positive and memorable experience, fostering guest satisfaction and loyalty. Additionally, a good concierge agent is often adept at diffusing tense situations with humor, turning potential complaints into opportunities for laughter and resolution. Secondly, being a good concierge agent allows for creativity and spontaneity in guest interactions. By injecting humor and whimsy into their recommendations and suggestions, these agents can surprise and delight guests, creating memorable moments that guests are likely to share and remember fondly. Whether it's recommending quirky local attractions or organizing playful activities within the hotel, he adds an element of fun and surprise to the guest experience. Lastly, a concierge agent possesses strong interpersonal skills, able to connect with guests on a personal level and build rapport quickly. This fosters trust and openness, allowing guests to feel comfortable seeking assistance or advice from the concierge. By establishing genuine connections with guests, the good concierge agent can better understand their preferences and tailor recommendations to suit their individual tastes, further enhancing the overall guest experience. #accorlivelimitless #accorhotels #accor #concierge

What is the difference between a concierge and a security officer? Concierge security is typically stationed at the front desk, engaging with employees, visitors, or residents as the primary contact for those entering or leaving a building. In a hotel setting, a concierge aids guests in making reservations for restaurants, theatres, and taxis, while a security guard prioritises safety and security. Concierge security uniquely combines elements of both roles but does not handle personal requests. lease feel free to contact us; we will happily answer any questions. Please follow us at @knsecurityservices https://lnkd.in/dpMc2ccf Link in bio #KNsecurityservices #SecurityIndustry #Doorman #CustomerService #ProfessionalSecurityOfficers #hotelsecurity #london #event #securityTeam #EventSecurity #event #security #announcement #london #Recongintion #Award #KNStar #Hotels #Events #hospitality #security