HSBC’s Post

AI domains up 2x in last 2 years

🔍 Exploring AI in Financial Services: A Deep Dive into Digital Transformation As part of my MSc in Business & Finance at Warwick Business School, I completed an assignment focused on the future of digital banking, specifically AI-driven personalised financial advice systems. 🌐💡 The project centered around designing an AI-powered service for Barclays that provides tailored financial advice based on individual customer data, such as transaction histories and investment portfolios. The goal? To make personalized financial advice more accessible, scalable, and cost-effective—bringing AI-driven insights to a wider audience. 💡 Key Highlights: 🔍 Current Landscape: Barclays excels in digital banking but faces growing demand for personalized financial advice accessible to everyone, not just high-net-worth individuals.    💡 Proposed Solution: I developed an AI-driven system to analyze customer data and provide tailored recommendations, democratizing financial advice for all. 🔧  Implementation Plan: The project outlined a detailed plan from design to deployment, addressing risks like data security, compliance, and algorithmic bias. By leveraging Machine Learning, AI, and Natural Language Processing (NLP), the system ensures safety and reliability. ⚖️ Comparative Analysis: I compared existing B2C services with the proposed AI-based solution, highlighting its advantages in personalization, accessibility, and scalability. ✅ Key Benefits: The AI-driven system offers 24/7 personalized insights, enhancing customer engagement and making financial advice more inclusive, in line with Barclays' commitment to innovation. 🚀 Future Prospects: This AI system is just the start. By evolving with user feedback and integrating new technologies, Barclays can stay at the forefront of innovation, offering unmatched service. The potential for AI to revolutionize banking by making financial management smarter and more personalized is immense. I'm thrilled to have explored this intersection of AI and finance, gaining hands-on experience in building scalable digital solutions. A big thank you to my professor, Neha Gupta, for her guidance. I’m excited about the future of banking and look forward to connecting with professionals in digital finance. Feel free to reach out if you’d like to discuss ideas or collaborations! 😊 #barclays #digitalbanking #AI #fintech #businessandfinance #digitalTransformation #warwickbusinessschool #financialservices #innovation #machinelearning

Learning some of the detail on AI has been really informative. Look forward to deepening my knowledge of this tech... View my verified achievement from HSBC.

JPMorganChase has introduced an #inhouse developed #GenerativeAI #chatbot called LLM Suite to assist staff with #writing, #ideageneration, and #documentsummarization. The bank is integrating #AI across various divisions, with #promptengineering #training for employees to prepare for future #AIAdvancements. JPMorganChase is using OpenAI’s #GPT4 model for thematic #investment baskets, leveraging #naturallanguage processing to identify #relevant #companies. The Wall Street giant now has more than 2000 #AI and #MachineLearning #experts and #DataScientists, helping it to bring in over 400 #usecases for the #technology in areas such as #marketing, #fraud and #risk.

I joined the World Bank in 2015 to help realize the promise of “big data” for development outcomes with development data in developing contexts. Now like then, there is a new hype, this time “AI”. Now, like then, that hype wave was generating tremendous value in Silicon Valley, and the Bank aims to leverage it for those most in need. Now, like then, the opportunity gap is vast. The stuff is hard to understand, expensive to use and the trend points towards expensive service models that do not translate well to developing context, data and outcomes. Now, like then, there’s an extremely promising and less traveled path to ride the hype that brings outsized opportunities for developing countries. I’m speaking of course about open source and open data. But this time is not like ever before. AI brings a double inequality where those affected the most (e.g. jobs replaced with AI) are also those that could benefit the most (e.g. AI assisted health diagnosis, personalized education, financial services, advanced agrifood services, hyper local climate change assessment and prediction…). Of course compound this with the double inequality on climate change, where they are also affected the most and polluting the least. The promise of an open AI in the context of poverty and climate change is probably the most exciting global challenge that combines latest tech and widest benefits. It’s part of the reason we designed Clay, doing AI for Earth, as an open nonprofit. If you can please attend this conference, engage and let’s focus on operational transformation of development leveraging AI as a tool.

Banks are developing AI-powered tools to assist bankers, traders and wealth managers in making better, more informed decisions. #generativeai #genai #ai #nlp #banking #wealthmanagement

Mastercard told CNBC it's launching a new #generativeai #artificialintelligence model to allow #banks to better assess suspicious transactions on its network. The new Decision Intelligence Pro feature is powered by a proprietary recurrent neural network — a core part of #generativeAI — built in house. Mastercard claims the tech can help financial institutions improve their fraud detection rates by as much as 300% in some cases. #finserv #financialservice #fintech #financialfraud #fraudanalytics #genai #ai

🚀 Exciting Journey with the Senior AI Ambassador Pathway at HSBC! 🚀 This incredible program fosters innovation and learning across our bank, featuring hands-on technical training 🌟 Staying committed to this pathway required diligent time management and a lot of late nights and weekends dedicated to upskilling. The support from my team and the flexible learning modules made it possible to balance work and continuous learning. Each step has brought me closer to mastering AI and driving innovation within HSBC. Key Takeaways from My Learning Journey: 🤝 Responsible AI: Learned how to implement ethical and responsible AI practices into my projects. Completed courses on responsible AI—understanding what it is and how to become an effective, responsible AI leader. Gained insights into HSBC's standards for model risk management and processes that are in place to protect the bank from any risk that may arise due to use of such models. 👨💻 Programming & Tools: Refreshed my Python skills with the "Python for Data Science" course. Next up: Completing the Python Data Pipeline course to delve deeper into machine learning and big data. 🤖 Machine Learning & AI: Mastered foundational AI concepts and explored algorithms from supervised to unsupervised learning. Learned to preprocess data, train models, and evaluate performance—crucial for understanding AI. 💻 Big Data: Gained expertise in handling vast amounts of data using Apache Hadoop and Spark. Focused on Big Data in the BFSI sector, learning data storage, processing, and analysis techniques to extract valuable insights and drive informed decision-making. 🎤 Soft Skills: Enhanced my storytelling and presentation skills with "Storytelling" and "Effective Presentation" courses. Learned to turn data into compelling stories and present ideas effectively—essential skills for an AI Ambassador. In summary, the AI Ambassador Pathway has been transformative, taking me from basics to advanced AI concepts and equipping me with the skills to drive innovation. 🚀 #AI #MachineLearning #BigData #ResponsibleAI #HSBC #Innovation #Learning

Should you always trust a machine? AI today is embedded in the heart of banking, crunching numbers at lightning speed, predicting market shifts, and making algorithmic decisions. But at times, these algorithms can be complex to fathom—what is referred to as the "black box" problem that highlights the opaqueness of AI decision-making. With the advent of Gen AI, this black box problem is only accentuated, given the neural networks and models involved in generating the output. But the key to unlocking this black box is "explainability," says Infosys Finacle's Head of Product Architecture, Kalambur Venkatraman, in his latest article. Read more on the International Banker. https://okt.to/Uu5GK2 International Banker #AI #Banking #ExplainableAI #Transparency #GenAI

“I get excited thinking about what the next major transformation at CommBank will look like. I am lucky enough to be in a position to be able to visualise it and actually shape it. Today we live in a world of extremely fast and widespread internet connections, high performance cloud- and edge-computing solutions, and unprecedented AI capabilities, which create new opportunities for us to enhance and expand our service offerings. My role as a Distinguished AI scientist is about using Artificial Intelligence to protect our customers against a continuously evolving threat landscape and making sure we use AI in a safe, secure and trustworthy way.   I have always been curious and loved dealing with complex and dynamic systems. I love the challenge of implementing mechanisms in a system that can improve its performance when facing unpredictable or unknown situations. Here at CommBank through using various machine learning models, we are working to optimise and streamline our capabilities, processes, and service offering in several different ways. We use the power of language models to analyse data and serve up relevant information quickly meaning our machines can do the heavy lifting while our teams can focus on solving real, impactful problems ultimately delivering a more positive experience for our customers and communities.   With a desire to consistently deliver great experiences for our customers and communities we need to keep innovating, so setting a clear vision and strategy allows our people the opportunity to experiment and learn new ways of transforming our business. It is the ability to harnessing the power of AI to transform the way we work, the way we bank and the way we live, that I love doing what I do.”   Ashkan x CommBank  Distinguished AI Scientist