Huawei Cloud Core’s Post

Transcript

Welcome to channel maupun jogja. It's amazing, right? Great to have you join us. Let me walk you through the court network as the brain of an entire communications network. Finger. Let me get you our OEM playbook. What a weighty tome. I fear this is going to take forever to learn. How hard can coordinate work OMB? Come on, I can do this? Your requirement has been recorded. We'll get the engineers involved. OK. Please wait. We've had a flood of complaints tickets today so we must move fast. We can't take any more jobs right now. We're being overwhelmed. Master, I've been studying for a while. Let me do something, OK? Take your processing follows SLA requirements. Ask for help whenever you want. Into trouble if God does. Master, have checked user descriptions. Here's operator determined barring for some descriptions. Is that relevant to this complaint? Check the program control conditions of the subscriber, the borrowing lines and outgoing international calls. That's irrelevant. Ignore it. Check the signaling record. I've checked the signaling during the period of the complaint. The subscriber can bear the announcement with EU Center release message and afterwards check the cost value in the buy message. Master, I'm short on time and the SLA deadline is almost done. Can you help me? Wars. All done, I see now Core network OEM isn't easy. Today we've officially put the Core Network OMM agent into production in the early stage. Based on the Telecom Foundation model, we've developed the complaint ticket handling agent and alarm handling agent and completed automatically interconnection with the production system. With these agents, we aim to process tickets swiftly and efficiently, hoping that all of us can become experts. While another issue with the new system OK. Master, it's done. Let me take a look. Well done. That's impressive. Core network OM if easier with the foundation model. With 5G advanced on the horizon, the disparity between ONM manpower and network complexity is growing. We urgently need a tech transformation. The O&M Foundation model significantly improves our network owned M efficiency. During network monitoring and troubleshooting. Our alarm handling agent provides intelligent diagnosis in just one click, slashing time to handle alarms from 1.5 hours on average to just about 10 minutes, an impressive boost by over 87% in efficiency. When handling complaints, our dedicated complaint handling agent can streamline operational procedures. The E2E handling duration of a complaint ticket has been cut down from 14.6 hours to five hours, improving the efficiency by over 64% and realizing a positive development cycle for core network O&M transformation. Looking ahead, China Mobile Jiujiang will continue to collaborate with the Group and Huawei to explore more scenario based applications. Utilising foundation models to elevate core network autonomy to even greater heights.