Hudson’s Post

🌟 Thriving in the HoReCa Industry: A Journey of Passion and Innovation 🌟 In the fast-paced world of Hospitality, Restaurants, and Cafés (HoReCa), every day brings new opportunities to innovate, connect, and grow. I am incredibly proud to be part of an industry that thrives on creativity, customer experience, and adaptability. Whether it's enhancing service quality, refining menus, or embracing sustainability, the possibilities are endless. 🚀 The hospitality industry is not just about serving—it’s about creating unforgettable experiences. Today, I’m excited to continue pushing boundaries and raising the bar in service excellence! What’s one trend or innovation in the HoReCa space that excites you right now? Let’s connect and share insights! 👇 #HoReCa #HospitalityIndustry #InnovationInService #CustomerExperience #HospitalityTrends #RestaurantManagement #CafeCulture

What does it take to serve hungry business travelers at hotels near two of the busiest airports in the country? The key is fast service and a convenient experience every time a guest orders food or beverage, and that’s why we’re thrilled to learn about the impact Toast for Hotels has had on many Choice Hotels locations since Toast became a Choice Qualified Vendor. A few key takeaways - Toast helps improve guest satisfaction, drives additional revenue and makes it easier for hoteliers to operate. Check out https://lnkd.in/eUUBt8W3 to learn more.

We consider excellence as a balance between both concepts: operational and reputational. The best value is never forgetting that true hospitality begins and ends with genuine gratitude . . . #evghospitality #bestservice #hospitalitymanagement #hospitalitylife #hospitalityindustry #food #restaurants #hotels #bars #clubs #hospitalityprofessionals #bussnes #chefstalk #dcrestaurants #usa #michelin #investors

Heritage and listed buildings. Don’t forget to involve the F&B experts before it is too late. Space planning of Lifestyle Food and Beverage destinations within iconic locations often involves Heritage and listed buildings considerations. One should never underestimate how these matters impact operations and of course guest experience. Having the right experts around the table is key including the one who will develop the end product. Alexandre Santamaria Holly Minns Sofia Augier Charlotte Jolivet Cloé Garnier #lifestyle #foodandbeverage #restaurantconcept

In the hospitality industry, we often hear about the importance of RevPAR, but it’s time we shift the focus to TRevPAR. 🌍 Why? Because RevPAR only captures room revenue and overlooks the potential of other revenue streams that contribute to a hotel’s success. By focusing on TRevPAR, we measure the total revenue generated per available room, including food and beverage, spa, events, and other services. This broader perspective helps identify key opportunities for growth and enhances overall profitability. In today’s competitive market, optimizing the guest experience across all touchpoints is vital. TRevPAR encourages hoteliers to unlock the full potential of their property, driving revenue beyond just room sales. So, let’s broaden our focus, increase operational efficiency, and elevate our bottom line by prioritizing TRevPAR over RevPAR. #Hospitality #HotelManagement #RevenueStrategy #TRevPAR #OperationalExcellence

In the ever-evolving hospitality industry, Atlas Hotels stands out as a leader in innovation and operational excellence. In a recent Shiji Insights interview, Craig Couper, Product Operations Manager at Atlas Hotels, shared how the company is driving operational excellence across its 58 UK properties. Post-COVID, Atlas Hotels responded to a growing demand for quality F&B experiences by refreshing bar offerings, updating draught beer suppliers, and standardizing drinks menus. These changes, coupled with new technologies, have improved product quality and aligned with the market trend toward premiumization, delivering unique guest experiences that go beyond what can be offered at home. Craig also emphasized the crucial role of cloud-based technology in managing their diverse portfolio, enabling real-time performance monitoring and tailored promotions. The seamless integration of new properties and a focus on employee training have been key to maintaining consistency and control across the estate. To read the full interview, click here: https://lnkd.in/eeYu-ieg #shiji #atlashotels #shijiinsights #hospitalitytechnology

The latest data from the Restaurant Association of New Zealand shows mixed sales across the hospitality sector. With costs on the rise, it's more important than ever for businesses to stay on top of their financials. Get all the insights: https://hubs.li/Q02xG-c00 #Hospitality #BusinessInsights #hospo #newzealand #hospbiznz

Curating F&B partnerships isn't just about finding chefs or operators — it's about aligning values for unforgettable guest experiences. In a recent feature by Katherine Price, Scot shares his experience about the intricate process of curating external F&B partnerships tailored explicitly to meet the unique needs of each hotel. It's about finding the perfect synergy where values align seamlessly. We cherish every opportunity to craft extraordinary F&B experiences for hotels worldwide! Learn more in this great article by Katherine Price What are your thoughts on hotels outsourcing their F&B needs? 🤔 Let's discuss and pave the way for a brighter, more guest-centric future together! #innovation #thinkdifferently2024 #hospitality #hotels

The F&B business of a hotel is a cornerstone of revenue generation. The service, the food, and the presentation are the pillars that uphold this crucial segment. If even one of these elements falters, the entire guest experience can be compromised. Consistency is key. This doesn’t mean we should become static and ignore evolving trends. Delivering consistent service means maintaining the highest standards in taste and quality of food, while also ensuring that our offerings are visually appealing in today’s Instagramable world. A significant portion of the F&B business comes from non-residential guests. Keeping them coming back requires strategic engagement through loyalty programs, introducing new and exciting dishes, suggestive selling, and hosting events at the hotel. These are essential tools to keep our outlets vibrant and appealing. For our resident guests, it’s crucial to create a memorable breakfast experience. Offering cash vouchers to spend within our outlets and providing executive lounge facilities are effective ways to ensure they choose to dine in-house rather than stepping out. By focusing on these strategies, we can enhance guest satisfaction, drive revenue, and build lasting loyalty. Let's continue to innovate and elevate our F&B offerings to new heights! #Hospitality #FandB #GuestExperience #HotelManagement #Innovation #GuestSatisfaction #Consistency #Trends #LoyaltyPrograms #ExecutiveLounge #MemorableExperience #GENERALMANAGER #GMTALKS

Maple Hospitality Group chose 8x8 #ContactCenter to centralize its #customerservice operations across several restaurant locations. Read about how 8x8 has provided a powerful, scalable tool for driving critical communications functions in Maple Hospitality Group's service-oriented business. #contactcenter #hospitality #customerobsessedcommunications https://bit.ly/3S7oPLe