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Got this from somewhere else (with credit unknown). I would add to the last part about how others feel after having been with you. This is good and well for getting business. Most of us know how to treat a client or potential client--right? But how do we treat others in general who don't contribute to our bottom line$? Think of people you come across who might not send you business: the receptionist, the cashier, any company's CSR, the janitor, etc. Someone very wise and very successful told me once that when he owned his own (very successful) company and was hiring, after every interview, he would check with the receptionist to see how that person treated her. The answer to that question was ALWAYS part of his consideration in whether to hire someone or not. We have to ask ourselves: Do we stay in touch with people or value them simply because we think we'll receive a benefit from them? Who we are when we think no one is looking is our true character. #goldenrule #charactermatters
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📣 All experience is good experience. I saw a post on here yesterday, explaining that it's best to only keep relevant experience on your CV. I have to disagree. All experience is good experience. What I mean by this is, you take valuable skills from every experience/ role you have. Granted, I don't need a 3 page essay about your paper round. However, as long as you know how, every role is a selling point. I'll show you what I mean by using my experience and what I learnt. Waitressing: My first job. -How to communicate with customers. -Time management. -How to remain calm in a stressful setting. Retail assistant: -How to pitch and sell a product. -Understanding KPI'S and Sales Targets. -How to manage and resolve complaints. Recruitment Consultant: -How to professionally negotiate. -How to network. -How to adapt to an everchanging market. Your experience is valuable, do not disregard it. If you are looking for a new opportunity, get in touch. I have roles nationwide in a number of sectors, waiting for you! 🤳 07903056263 mia@clarityrecruiting.co.uk
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Best-Selling Author | Customer Experience Futurist | Helping dealerships to grow their Sales & After-Sales business 📈 by developing their people.
𝑻𝒉𝒆 7 𝑾𝒊𝒏𝒏𝒊𝒏𝒈 𝑯𝒂𝒃𝒊𝒕𝒔 𝒐𝒇 𝑩𝒆𝒚𝒐𝒏𝒅 𝑬𝒙𝒄𝒆𝒑𝒕𝒊𝒐𝒏𝒂𝒍 𝑺𝒆𝒓𝒗𝒊𝒄𝒆 𝑨𝒅𝒗𝒊𝒔𝒐𝒓𝒔! 𝑫𝒆𝒎𝒐𝒏𝒔𝒕𝒓𝒂𝒕𝒆 𝑪𝒐𝒖𝒓𝒕𝒆𝒔𝒚 𝐃 in Advisor stands for “Demonstrate Courtesy”. 𝑪𝒐𝒖𝒓𝒕𝒆𝒔𝒚 is defined as "The showing of politeness in one's attitude and behavior towards others" (Google). A remarkable customer experience always starts from the company or dealership entrance door or with the first ring of a telephone. Service Advisors, Customer Experience Officers, Receptionists, Office Boys, Security Guards, Cashier, and other Service Staff should be held to the highest standard of courtesy and personal etiquette. 𝑪𝒐𝒖𝒓𝒕𝒆𝒔𝒚 is the most precious commodity that is now becoming rare day by day. It takes a moment and with no cost, anyone can be polite and well-mannered, friendly and fair, courteous and considerate, decent and delicate with customers on the service floor. And you can make a unique difference beyond description. 𝑪𝒐𝒖𝒓𝒕𝒆𝒔𝒚 is to pay value to your customers at every instance throughout the service process. It strengthens bonds with your customers as a service provider and helps you to maintain long-term cordial business relationships with them. Learning to have 𝑪𝒐𝒖𝒓𝒕𝒆𝒔𝒚 is highly necessary for everyone who desires to progress in their personal and professional life. Courtesy is a small investment that pays you off well and big enough. If you want to learn more about these winning habits, order your copy 𝐍𝐎𝐖. Check it out here: https://lnkd.in/drDHMhpU Repost ♻️ if you find it useful. Follow me Moazzam Abu Bakar for more. #moazzamabubakar #theautomotivator #BeyondExceptional #ServiceAdvisorv #bestintowndealership #courtesy
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I Help Staffing and Recruitment Agencies Scale their Client Delivery Operations with Happy Customers | Leadership | Remote Work Mentor
A militant or a BFF? Executive Assistants come in flavors. The 'perfect fit' is a charming myth. Let’s dive deeper. Client A wants an assistant with best friend forever (BFF) vibes she’s effective at what she does, is a bit more laid back... would make a great party guest. Client B wants a militant assistant she dots all the I’s and crosses all her T’s…. humor at work? Is that a thing she asks? Client A interviewed Client B’s ‘perfect fit’ and was a no. No militant vibes for me thank you. Client B interviewed Client A’s ‘perfect fit’ assistant. No great party guests for me thank you. In summary: The 'perfect fit' is a myth. It got me thinking, be authentic, be your own kind of weird………. the right client, the right employer is out there. Currently, working on a client and Executive Assistant profiling system where clients get matched with their ideal personality fits...... excited to get it rolled out. ♻️ Share if it resonates
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HAKA1522 - Visitor Experience Coordinator
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