Do you know the cost of a single bad app experience? With 84% of customers ready to abandon banks after just one poor interaction, the stakes have never been higher! Acquiring a new customer can cost anywhere from $200 for retail to upwards of $25,000 for SMEs, not to mention the astronomical figures for large corporations. Here's the brighter side: 70% of customer satisfaction depends on the user journey, making a seamless digital experience your most potent tool in retaining customers and winning new ones. This is where Appzillon makes a difference. Our expertise in crafting user-centric digital banking solutions positions you to not only save on acquisition and churn costs but also to transform prospects into loyal customers with ease. Why let subpar experiences drive your customers away? Invest in a user-friendly digital experience with Appzillon. Discover how by scheduling a demo today - https://lnkd.in/gtK5qtG5 #digitalbanking #fintech #UX #userexperience #userinterface #ROI"
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Hello game changer 💥 Does Pay by Bank really have what it takes to enhance your payment experience and drive conversion? Our in-depth #UX guide says yes, and walks you through: 🔃 designing full end-to-end user journeys ⏱️ shortening authentication flows 📱 methods of optimising for mobile payments 🔐 utilising customisation options for a safe, secure payment experience 💬 best communication practices Get the edge and grab your copy ⤵️ #payments #fintech #openbanking
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One of the questions I get asked often is 'how do we get the most out of #paybybank?' ... and the answer, 'context is key' make sure you have thought about the customer flow & how it adds value to the overall journey. Some great examples of how to optimise the journey are contained in our #UX guide below #tink #paybybank #ux
Hello game changer 💥 Does Pay by Bank really have what it takes to enhance your payment experience and drive conversion? Our in-depth #UX guide says yes, and walks you through: 🔃 designing full end-to-end user journeys ⏱️ shortening authentication flows 📱 methods of optimising for mobile payments 🔐 utilising customisation options for a safe, secure payment experience 💬 best communication practices Get the edge and grab your copy ⤵️ #payments #fintech #openbanking
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"A successful internet banking app combines functionality with ease of use, security, and accessibility." In the rapidly evolving world of digital finance, providing an exceptional user experience is more crucial than ever. Our latest article dives into how financial institutions can enhance user satisfaction and maintain loyalty amid changing consumer behaviours. Discover how a user-centric approach in app design not only meets the evolving demands of the digital landscape but also upholds the principles of Consumer Duty for optimal customer outcomes. Read the full article here: https://lnkd.in/eMgVc47j #UX #FinancialServices #Digital
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Co-Founder & Director at Indulge | NN/g Certified UX Designer | Based in Guernsey & Oxford
As digital payments have become the norm, delivering a seamless and intuitive banking app UX is more crucial than ever. Through recent UX audits of two banking apps, we've identified key areas that can greatly enhance the user experience - from streamlining login and payment processes to improving navigation, accessibility and in-app notifications. In my latest article, I explore these critical areas for optimising banking app UX: https://lnkd.in/exd_FsWi #UXDesign #BankingApps #Fintech #Finance
"A successful internet banking app combines functionality with ease of use, security, and accessibility." In the rapidly evolving world of digital finance, providing an exceptional user experience is more crucial than ever. Our latest article dives into how financial institutions can enhance user satisfaction and maintain loyalty amid changing consumer behaviours. Discover how a user-centric approach in app design not only meets the evolving demands of the digital landscape but also upholds the principles of Consumer Duty for optimal customer outcomes. Read the full article here: https://lnkd.in/eMgVc47j #UX #FinancialServices #Digital
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Just wanted to share an article from my newsletter that I published a while back. It focuses on the importance of user experience (UX) in banking applications. In today's digital age, banks are realizing the significance of providing a seamless and user-friendly experience to their customers. A well-designed banking app can make tasks such as checking account balances, transferring funds, and paying bills effortless and efficient. By prioritizing UX, banks can enhance customer satisfaction and loyalty. If you're interested in learning more about this topic, feel free to check out the article here: https://buff.ly/3TPTYoo #UXinBanking #UserExperience
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When it comes to digital banking, a seamless user experience is the determining factor in creating loyal members and attracting new ones. Here’s why: 💫 Members want simple, everyday tasks to be a breeze. 💫 Members want interactive, easy-to-use tools that provide incentives. 💫 Members want to experience saving and investing in a fun, engaging way. Read more from Constellation’s Enterprise Sales Executive Amanda Reed on why investment in user experience is an investment in credit union growth. https://lnkd.in/eiEfuBet #UX #DigitalBanking #CreditUnion #Fintech #ConstellationDigitalPartners
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Exciting insights from Deloitte Digital's Digital Banking Maturity 2024 report - With 349 banks analyzed across 44 countries, it’s clear that user experience and digital functionalities are driving the future of banking. Let’s talk about how we can support your digital transformation. #BankingInnovation #DigitalTransformation #Fintech #DigitalBanking
Digital Banking Maturity 2024 - by Deloitte Digital Digital Banking Maturity 2024 report is the most comprehensive global study of its kind, assessing 349 banks across 44 countries and 6 continents. This edition offers deep insights not only into digital functionalities but also into user experience (UX) design, covering seven key customer journeys to provide the full picture of how banks are performing in the digital age. This study gives banks the ability to benchmark themselves against the market and competitors, offering inspiration from the best-in-class global leaders. Wiesław Kotecki Justyna Woźniakowska #Bank #Fintech #DigitalBanking #Study
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Diving into the world of online banking apps in Spain! 💼💻 Get in touch with us today! #MarketResearch #BankingApps #Insights #SpainStudy #UX ...................................................................... Click ESR Research + Follow + 🔔 We work together with you to find the best way to engage your target customers. ......................................................................
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UX in Banking In the digital age, user experience (UX) is revolutionizing banking. A thoughtful UX design in banking apps and websites can significantly boost customer engagement and loyalty. By simplifying complex financial tasks, ensuring secure yet hassle-free authentication, and providing personalized insights, banks can create a more approachable and user-friendly financial ecosystem. Great UX in banking isn't just about aesthetics—it's about building trust and empowering users to take control of their financial lives . #BankingUX #FinTech #DigitalBanking #CustomerExperience
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Now, this is the screengrab from one of the digital bank’s App. Call it gamification or engagement or whatever, my first reaction to such concepts is always that of curiosity to say the least. Banking is serious business. Its engagement with its clients should be themed around trust, promise, care, profit and not around pots and hatching eggs! Clients that join you for trivial reasons could leave for same trivial reasons. I wonder if there is any customer research that says that current banking apps are boring, so we decide to make it fun? #ux #digitalbankingux #digitalbanks
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Product Management. Banking. Demand generation & Customer engagement.
7moWhat specific features of Appzillon enhance the user's digital banking experience?