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Why It's Time Indian Businesses Embrace the GBS/Shared Service Model The Indian business landscape is thriving, but there's always room for optimization. The GBS/Shared Service model offers a strategic approach that can unlock significant benefits for organizations of all sizes. Here's why Indian businesses should consider GBS/Shared Services: Cost Optimization: Consolidate back-office functions like finance, HR, and IT into a centralized unit. This eliminates duplication of effort and reduces overall operational costs. Improved Efficiency & Productivity: Standardize processes and leverage automation to streamline operations. Free up your core teams to focus on strategic initiatives. Enhanced Quality & Compliance: A centralized approach ensures consistent service delivery and adherence to regulations across the organization. Talent Optimization: Attract and retain skilled professionals in a centralized GBS center, fostering expertise and knowledge sharing. Greater Agility: Respond faster to market changes by having a flexible service delivery model that can scale up or down as needed. Considering the Indian Context: Skilled Workforce: India boasts a large pool of talent, making it an ideal location for establishing a GBS center. Cost Advantages: Centralizing services can leverage economies of scale, potentially leading to cost savings. Technological Advancement: India's growing IT infrastructure provides the foundation for a robust GBS operation. Ready to explore GBS/Shared Services? Conduct a thorough analysis to identify suitable functions for centralization. Develop a clear strategy outlining implementation roadmap, governance structure, and talent management. Leverage technology to automate tasks and ensure seamless data integration. The GBS/Shared Service model is a powerful tool for Indian businesses to achieve operational excellence and gain a competitive edge. Let's discuss how it can benefit your organization! #GBS #SharedServices #BusinessOptimization #India I encourage you to share your thoughts and experiences with GBS/Shared Services in the comments below! #SSON #gbs #sharedservices

Outsourcing has emerged as a strategic tool for businesses seeking to optimize resources and gain a competitive edge. Five main outsourcing models have emerged: 1. Traditional Outsourcing: Delegating non-core functions to third-party providers, enabling focus on core competencies. E.g. Coca-Cola outsourcing customer service to Concentrix. 2. Captive Outsourcing: Establishing a wholly-owned subsidiary or offshore unit to handle functions. Provides control while benefiting from cost savings. E.g. GE setting up a captive unit in India. 3. Collaborative Outsourcing: Strategic partnerships between companies and providers, sharing risks and rewards. Suits complex/long-term projects. E.g. P&G and HP's shared finance/accounting model. 4. Shared Services: Consolidating functions into a centralized unit to leverage economies of scale. E.g. Unilever's shared services center in Poland. 5. Hybrid Outsourcing: Combining traditional and captive models, tailoring to specific needs. E.g. Microsoft's mix of third-party and captive IT services. The choice of model is critical, as it can significantly impact a company's long-term success. #kalamntina #kalatechs #outsource #business

Outsourcing has emerged as a strategic tool for businesses seeking to optimize resources and gain a competitive edge. Five main outsourcing models have emerged: 1. Traditional Outsourcing: Delegating non-core functions to third-party providers, enabling focus on core competencies. E.g. Coca-Cola outsourcing customer service to Concentrix. 2. Captive Outsourcing: Establishing a wholly-owned subsidiary or offshore unit to handle functions. Provides control while benefiting from cost savings. E.g. GE setting up a captive unit in India. 3. Collaborative Outsourcing: Strategic partnerships between companies and providers, sharing risks and rewards. Suits complex/long-term projects. E.g. P&G and HP's shared finance/accounting model. 4. Shared Services: Consolidating functions into a centralized unit to leverage economies of scale. E.g. Unilever's shared services center in Poland. 5. Hybrid Outsourcing: Combining traditional and captive models, tailoring to specific needs. E.g. Microsoft's mix of third-party and captive IT services. The choice of model is critical, as it can significantly impact a company's long-term success. #kalamntina #kalatechs #outsource #business

A major U.S. financial firm may turn to an Indian company like Infosys or TCS for enterprise-grade software solutions with high customization, quality assurance, and compliance with global standards. On the other hand, Chinese firms like Huawei and Alibaba lead in developing large-scale platforms or consumer-focused apps but may face challenges when it comes to delivering highly specialized, globally certified software. While both countries are key players, India holds the upper hand in software quality, especially for international clients. To maintain this edge, India should continue investing in innovation, training, and adherence to global standards, while also scaling up to meet growing demand in the software industry.

𝑴𝒆𝒆𝒕 Guna S 𝐻𝑒𝑎𝑑 𝑜𝑓 𝐶𝑎𝑟𝑒, 𝑁𝑢𝑟𝑡𝑢𝑟𝑒 & 𝐺𝑟𝑜𝑤. Gunasekaran Sundaram is an accomplished professional with over 25 years of experience in financial services, specializing in Non-Banking Financial Companies (NBFCs) and ERP solutions. Currently serving as Vice President and Head, Care, Nurture and Grow - Uncia’s Service Business, he has been instrumental in strengthening customer relationships by tailoring solutions that align with business objectives, driving client satisfaction, and enhancing service standards. His expertise includes process automation and customer service delivery, ensuring that interactions are systematically captured and resolved efficiently. At Uncia, Guna leads high-profile projects, overseeing project scoping, budgeting, team leadership, and risk management while managing both onshore and offshore teams to meet Service Level Agreements (SLAs). His focus on aligning IT strategies with business goals, coupled with his understanding of regulatory compliance, has driven operational excellence and a consistent client experience. Guna shares, "Uncia means so much more to me than just a workplace; it feels like a second home. It embodies a sense of belonging, where each day is an opportunity to grow not just professionally, but personally. The relationships I've built here are akin to family bonds, fostering a spirit of camaraderie and support that encourages us all to rise together. I feel a deep connection to the mission we pursue, knowing that our collective efforts contribute to something larger than ourselves." Prior to Uncia, Guna held various leadership roles at 3i Infotech, culminating in his position as Global Delivery Head, where he improved productivity and service quality across regions. He holds a postgraduate degree in Banking and Finance from IIM Trichy and a Master’s in Computer Applications, alongside a PMP certification that has been key to his project management success. With a deep commitment to digital transformation and operational efficiency, Guna’s leadership continues to shape business strategies and elevate customer engagement in the financial services industry. #FinancialServices #NBFC #ERP #DigitalTransformation #CustomerExperience #Leadership #FintechInnovation #BusinessGrowth #CustomerSatisfaction #ServiceExcellence #ProjectManagement #OperationalExcellence #TechLeadership #FintechSolutions #BusinessStrategy

AP SSC results 2024 releasing today at 11 am: Official notice here - The Times of India AP SSC results 2024 releasing today at 11 am: Official notice here  The Times of India

🌟 Unlocking the Future: How KPO Transforms Industries Knowledge Process Outsourcing (KPO) isn’t just about cost savings; it’s a strategic partnership that fuels innovation and specialized skills. This post explores the latest trends shaping KPO and its impact across sectors like healthcare, finance, IT, and HR. 🚀 #KPO #IndustryInsights #OutsourcingTrends #dssolutions

Lillian Hannen, HR Director at a global food distribution company, needed to address the organization's manually intensive, fragmented HR workflow, which caused significant delays in query resolution for over 7,000 employees. Infosys BPM stepped in as the #transformation partner and helped Lillian realize a staggering rise in staff productivity and improvement in turnaround times, while also delivering overall benefits. Read more - https://bit.ly/3Os7paD #infosysbpm #humanresources #sucessstory #digitaltransformation #forwardwithinfosys

Exciting news! 🎉 Tata Consultancy Services (TCS), a global leader in IT services, is helping clients to build digitally-enabled, future-fit supply chains. 🚀 This innovation responds to changing business demands and delivers superior customer experience. As part of the esteemed Tata group, TCS continues to drive innovation and set benchmarks in the tech world. 💻🌍 We're proud of our team's commitment to excellence and our unique Global Network Delivery Model™, recognized as the benchmark of software development. 🏆 This is more than technology; it's about creating opportunities, promoting diversity, and focusing on community engagement and environmental sustainability. 🌱🤝 Stay tuned for more updates! #TCS #DigitalTransformation #Innovation 🚀🔝

Learn how process excellence (PRX) by Infosys, helped Ralph, the head of operations for a company struggling with their existing ERP and process management technology, in resolving process disruption and the ability of their legacy platforms to sync with new systems and technologies. Click here to read the full story. infy.com/3NuVisL #InfosysCobalt #InfyEAIS #InfosysCobalt