IGT Solutions’ Post

At IGT Solutions, we aim to redefine travel management and simplify TMC's operations with better customer experiences. We built an innovative solution, iQD (API–Driven Intelligent Queue Distribution) - to address several challenges large travel companies face. Learn more: https://buff.ly/4g1ZNaO #iQD #QueueDistribution #TravelIndustry #TravelManagement #IGTSolutions

Travelers increasingly seek authentic, responsible, and unique digitally augmented experiences, which presents unique opportunities for service providers such as airlines, hotels, and online travel agencies. IGTx creates significant value and outcomes for customers, partners, investors, and employees in this space. https://buff.ly/475IpxR #IGTx #TravelIndustry #HospitalityIndustry #IGTSolutions

Katie Stein, CEO of IGT Solutions, gave a candid interview at The MachineCon 2024 in which she discussed her journey so far at IGT Solutions, shared insights from her presentation, and also shed light on her big area of focus for the year. Katie challenged the industry's obsession with hyper-focus on productivity and emphasized the importance of asking the big ‘Why’. Reflecting on her first 100 days, Katie prioritized elevating expertise among IGT Solutions agents to deliver better outcomes for our clients by boosting CSATs, enhancing employee experiences, and driving retention—a historic challenge in the industry. Further, leveraging IGT Solutions’ strength in data and digital tech, she highlighted the use of AI, particularly Generative AI, in SDLC processes to disrupt the market, positioning IGT Solutions as a leader. Link to the Interview: https://buff.ly/3X0fAhO #MachineCon2024 #CEOTalks #Innovation #CustomerExperience #IGTSolutions #EnablingBetterExperience

With the ever-evolving gaming industry, having a competitive edge is crucial. Our state-of-the-art analytics and dashboards offer an unparalleled advantage in optimizing player engagement, monetization strategies, and overall game performance. https://buff.ly/4dFzRA0 #GamingIndustry #Analytics #PlayerExperience #IGTSolutions

Customer experience results in building a stronger brand, superior customer interaction, increased customer loyalty, and higher growth. Maximize the combined value of advanced digital technologies and human expertise to deliver exceptional customer experience consistently. https://buff.ly/4cy1JVq #TravelIndustry #CustomerExperience #IGTSolutions

IGT Solutions' Trust and Safety Services ensure the monitoring and regulation of user-generated content based on rules and guidelines that you define. https://buff.ly/46O5ogR #TrustandSafety #AI #ContentModeration #IGTSolutions

With a rapid rise in business and international travel and the emergence of new demand demographics and destination choices, travel is no longer just an interest; it is now a priority. Learn more: https://buff.ly/4crRodT #IGTx #Technology #TravelIndustry #IGTSolutions

Through seamless integration with Chat GPT, an advanced language model, iQD empowers travel agents with intelligent conversational capabilities. Learn more: https://buff.ly/3Md9m9k #iQD #ConversationalAI #TravelIndustry #IGTSolutions

The safety and security of customers in the FinTech industry are critical requirements simply because they constantly handle immense volumes of sensitive personal data and customer transactions. Learn how you can leverage technology to offer enhanced financial services: https://buff.ly/3ENFpsV #FinTechIndustry #SafetyandSecurity #CX #Technology #IGTSolutions