IHG Hotels & Resorts’ Post

Behind every leader's story is a first job that changed everything. 💼 Mine started when I was 17 years old. First job at Raffles Hotel. Carrying bags, opening doors. Today I lead a team of 45. The path wasn't straight. But three things changed everything. First came self-awareness. Facing where you really are. No sugar coating, just truth. Then came vision. Seeing the finish line clearly. Making it real enough to touch. Finally, guidance. Finding someone who's been there. Learning from their wins and falls. The hotel taught me service. Growth shaped my path. Mentors showed me the way. Your start is your strength. Where will it take you? ⚡ 💯 #StrategicAlliance #100PercentMDRT #BetterFinancialFuture

In the hotel industry there will always be the age old question asked of experience versus education when it comes to top management. While a degree can be valuable, in my opinion, it's not the number of years of experience that determines one's ability to become a hotel manager. It will the combination of passion, dedication, and a knack for handling the chaos that comes with the hospitality industry. Some might argue that you need a lifetime of experience to navigate the unpredictable world of hotels, while others believe a few solid years in the field can do the trick. Ultimately, it's about proving your worth to whomever your owners are, learning from the challenges, and continuously improving your skills. So, instead of focusing on the years, focus on gaining practical experience, building relationships, and showcasing your leadership qualities. That will be what that will truly set you apart as a hotel manager.

IHG ANA Hotels Group Japan (IHG) has announced a management agreement with BHR Okinawa Management GK, a wholly-owned subsidiary of Berjaya Land Berhad, which in turn a subsidiary of Berjaya Corporation Berhad – one of Malaysia’s largest conglomerates – to return the ANA Crowne Plaza brand to Okinawa. Read More: https://lnkd.in/gz2xA5Pq Michael Glover Daniel Aylmer Heather Balsley Jolyon Bulley Yasmin Diamond, CB Jolie Fleming Nicolette Henfrey Wayne Hoare Kenneth Macpherson Abhijay Sandilya Syed Ali Shahul Hameed #IHG #Hotel #Hotels #Japan #Asia #Hospitality

A hotel general manager’s day is often a whirlwind of activity, juggling multiple responsibilities and ensuring that both guests and employees have their needs met. In the midst of this hectic environment, the qualities of patience and care emerge as critical factors for success. This article explores how these attributes contribute to effective hotel management, creating a positive atmosphere for guests and employees alike. Read Here: https://wix.to/6Tiu6vG

The Art and Passion of Hospitality The hospitality industry is more than just a career—it's a civilization, a way of life that brings people together through exceptional service and meaningful connections. If you’re joining this field with the hope of career growth and global opportunities, remember to approach it with passion. Hospitality is not just about working in hotels or restaurants; it’s about embracing a lifestyle where every step you take, every word you speak, and every gesture you make becomes a part of the art of service. As a hospitality professional, you have the power to inspire, to represent the values and style of the brand you work for, and to make every guest feel special. For students of Hotel and Hospitality Management, consider it an honor to be part of this transformative industry. Behave like a brand in yourself—carry confidence, elegance, and a commitment to excellence in everything you do. This is not just a career; it’s an opportunity to make an impact. #HospitalityIndustry #CareerGrowth #PassionForHospitality #Leadership #HotelManagement #Inspiration #ArtOfService #BrandRepresentation #GlobalOpportunities

🌴 HOSPITALTITY EXCELLENCE IS BEAUTIFUL. Recently, I had the pleasure of meeting Bipan Kapur, the Complex General Manager of Renaissance Kuala Lumpur Hotel & Convention Centre and Four Points by Sheraton KLCC. His 35 years of service in hospitality truly reflects his commitment to service innovation. What struck me the most was the genuine hospitality exhibited by his team during my stay. In an age where exceptional service is the exception rather than the norm, they stood out as a beacon of hospitality excellence. Reflecting on this experience, here are a few key behaviors from the hospitality industry that all industries can emulate: 🌺 Customer-Centric Approach: Hospitality businesses prioritize the needs and comfort of their guests above all else. Emulating this approach means putting the customer at the center of every interaction – good or challenging. 🌱 Personalized Service: Hospitality professionals excel at understanding individual preferences and tailoring experiences accordingly. Industries can adopt this by leveraging data and technology to personalize offerings and communication. 🍂 Continuous Improvement: Hospitality thrives on feedback and constantly seeks ways to enhance the guest experience. Similarly, all industries can embrace a culture of continuous improvement, actively iterating processes to better meet the needs of their customers. Let's take a page from Bipan Kapur's playbook and strive for excellence in every interaction. Thank you Bipan and team for reminding me that hospitality is truly beautiful!   #HospitalityExcellence #CustomerExperience #Innovation #Leadership

Leadership and Lifelong Learning in the Maldives Hospitality Industry Very interesting article and takeaways from an exemplary hospitality leader.Many years ago, as a young college student, I was lucky enough to be sponsored by Banyan Group "Your Sanctuary for the Senses" and landed an opportunity of a life time to do an internship. Every individual I met respected and genuinely supported me during my short time at the property. Banyan Group has many leaders and dedicated team members of this caliber as covered in this article. It’s not every day that we come across a career journey as inspiring as that of Ahmed Zahir, the first local General Manager within the Banyan Group in the Maldives. With over 27 years of experience at Banyan Tree Group, Zahir has shown what it truly means to rise through the ranks with determination, hard work, and real focus on growth. Starting his career when Banyan Tree Vabbinfaru first opened, Zahir embraced every opportunity as a chance to learn, treating challenges as stepping stones to personal and professional success. His leadership at Angsana Velavaru shows his dedication, leading the resort to its highest associate satisfaction index and the lowest associate turnover in its history. For young and aspiring hospitality managers and leaders, Zahir’s carèer journey mapped here offers invaluable lessons and insights: • Embrace Every Opportunity: Don’t shy away from tasks that fall outside your defined role. Every challenge is a learning opportunity. • Avoid Shortcuts: True leadership is built on a foundation of experience and knowledge. There are no shortcuts to achieving sustainable success. • Adaptability is Key: Working in different cultural environments enriches your leadership style, teaching you to navigate diverse challenges effectively. • Empower and Nurture: Leadership is about fostering a positive, inclusive environment where every team member feels valued and heard. Zahir’s advice to aspiring hospitality professionals here is simple yet profound: work hard, stay dedicated, and focus on continuous learning. The hospitality industry in the Maldives is ripe for local leadership, and with the right mindset, the next generation of Maldivians can lead this industry to new heights. The journey to success may not always be smooth, but as Zahir’s story shows, it’s the perseverance and commitment to growth that define a true leader. #Leadership #Hospitality #CareerGrowth #Mentorship #Maldives #BanyanTree https://lnkd.in/g3U_XHGU

As the year comes to a close, I wanted to take a moment for a little reflection. Joining Radisson Hotel Group has been my first corporate experience, and it’s given me plenty to think about, both personally and professionally. “EMMA” (Every Moment Matters), one of the slogans of the company, has resonated deeply with me. A reminder of how we should value time, both in life and at work. Time is the currency of existence. On a personal level, being conscious about time and making every moment count is the foundation of a fulfilling life. On a professional level, one key aspect of staying competitive is managing time wisely. It’s not just only about productivity, it’s about making a meaningful impact in what you do. Lessons are everywhere, even in the simplest of ideas. It’s up to us to recognize them and integrate them into our journey of self improvement!

If Starwood Hotels makes its comeback, it’s anticipated that over 500 General Managers from former Starwood properties—currently under Marriott after the acquisition—will resign and rejoin Starwood Hotels. This highly experienced group of leaders will enable the brand to rebuild its team and accelerate growth instantly. With their deep understanding of the original brand culture and extensive operational expertise, Starwood Hotels is poised to rapidly regain its influence and reshape the global hospitality landscape. Starwood Hotels & Resorts Worldwide, Inc. Starwood Capital Group

The Fern Hotels & Resorts has appointed two General Managers and an Operations Manager to three of its prominent properties, enhancing their leadership and experience. Read More: https://lnkd.in/gYnQ5y_u Pradeep Jodha Hariom Tyagi Pawan Kumar