IMSolutions, LLC’s Post

#hiring 📢 Job Title: Account Manager Key Responsibilities: **Client Relationship Management:**   - Build and maintain strong relationships with clients by understanding their business objectives, challenges, and opportunities.   - Act as the main point of contact for clients, addressing inquiries, concerns, and providing timely updates.   - Conduct regular check-ins to assess client satisfaction and gather feedback. **Account Planning and Strategy:**   - Develop a deep understanding of clients' industries, business models, and goals.   - Collaborate with clients to create account plans and strategies that align with their objectives and maximize value from products or services.   - Identify upselling or cross-selling opportunities to expand the scope of services. **Project Coordination and Delivery:**   - Collaborate with internal teams (e.g., sales, marketing, product development) to ensure successful delivery of products or services.   - Monitor project timelines, budgets, and milestones to ensure client expectations are met.   - Proactively address and resolve any issues that may arise during the project lifecycle. **Financial Management:**   - Monitor and manage account budgets, ensuring profitability for both the client and the company.   - Prepare and present financial reports to clients, detailing expenditures and demonstrating value. **Communication and Reporting:**   - Provide regular updates to clients on project progress, key milestones, and any relevant information.   - Prepare and present performance reports, demonstrating the impact of products or services on client goals. **Problem Resolution:**   - Anticipate and address potential issues or challenges proactively.   - Work closely with internal teams to resolve client concerns promptly and effectively. **Contract Renewal and Upselling:**   - Lead contract renewal discussions and negotiations.   - Identify opportunities for upselling or expanding service offerings to enhance client satisfaction and revenue. **Market and Industry Awareness:**   - Stay informed about industry trends, competitor activities, and market dynamics.   - Apply this knowledge to provide clients with valuable insights and recommendations. Qualifications: - Bachelor's degree in business, marketing, or a related field. - Proven experience in account management, sales, or a related field. - Strong communication, negotiation, and interpersonal skills. - Ability to multitask, prioritize, and manage time effectively. - Problem-solving and critical-thinking skills. - Knowledge of the industry and market trends. - Familiarity with CRM software and project management tools.

What key skills and characteristics make a successful solutions consultant and/or product account executive? ✏️ To become “successful” in your role truly hinges on a multifaceted set of skills and characteristics. 1. Among these is empathy—a keen understanding and appreciation of the client's needs, challenges, and aspirations. Being able to step into the client's shoes allows a solutions consultant to tailor their approach, ensuring that recommendations align seamlessly with the client's objectives. 2. A successful solutions consultant goes beyond simply offering a product; they are committed to delivering a holistic service experience. This involves not only providing solutions but also offering ongoing support, guidance, and a genuine commitment to the client's long-term success. A “service-oriented” mindset fosters client trust and loyalty, which are essential for sustained success in this role. 3. Being a consultative partner is also a distinguishing characteristic of a top-tier solutions consultant and one that I choose to emphasize here the most. This means more than just dispensing advice; it involves actively engaging with clients to co-create solutions. A good consultative partner listens attentively, asks probing questions, and collaborates to develop bespoke strategies that address the client's unique challenges. This approach positions the consultant as a trusted advisor, forging a relationship that extends beyond a single transaction. You are not closing a sale, but rather opening a new relationship with your company and the client. 4. Effective communication skills are paramount. A successful solutions consultant must be able to convey complex ideas in a clear and understandable manner, bridging the gap between technical details and the client's comprehension. Clear communication not only facilitates understanding but also fosters a sense of transparency and openness. 5. Technical proficiency is, of course, a foundational skill. A solutions consultant must have a deep understanding of the products and services they are offering, as well as the ability to stay abreast of technological advancements. This knowledge forms the basis for informed recommendations and the ability to navigate the ever-evolving landscape of solutions. To summarize what makes a Solutions Consultant "successful" rests on a combined discipline of empathy, service, and a consultative partnership approach. These qualities, combined with effective communication and technical proficiency, form a proven recipe for delivering value to clients and cultivating enduring professional relationships.

DVA is not associated with this job posting Proposal Coordinator https://lnkd.in/gDTVQ_NG Job Overview Working on our Proposals team, you are the bridge between the sales cycle and beginning of our customer success relationship. On this small but mighty team, it is a collaborative effort to partner with each team at Mitratech as well as our customers to help drive sales and retain customers. You will get exposure to all products and industries within Mitratech which allows you to have an understanding on how we help achieve our customers mission. Essential Duties & Responsibilities: Act as the central point of contact Lead and/or manage the proposal creation process for the responses Mitratech develops in respect to RFPs and RFIs (Requests for Information) received. Direct proposal kickoff and debrief meetings, as well as prepare detailed proposal plans, schedules, outlines, and compliance matrices for all phases of proposal development. Coordinate proposal responses between teams at Mitratech in an effort to meet RFP deadlines. Proofread proposals for content, grammar, style, formatting; edit, organize, and pull attachments and exhibits for responses. Consistently implement Company brand messaging (including tone, style, and theme) within all responses. Effectively leverage and promote the Company value proposition. Liaise with Company subject matter experts to inform responses to RFPs and/or support the maintenance of content, including its technical accuracy. Electronically archive and index all Company RFPs and RFIs; support pipeline reporting requirements; and help implement win-loss analysis. Manage and coordinate the production, assembly, and fulfillment of hard-copy proposal responses. Build a response database for common answers to questions that can be leveraged to make the process more efficient. #innovation #management #digitalmarketing #technology #creativity #futurism #startups #marketing #socialmedia #socialnetworking #motivation #personaldevelopment #jobinterviews #sustainability #personalbranding #education #productivity #travel #sales #socialentrepreneurship

🤝 Unlock the Power of Personalized Support with a Dedicated Account Manager from Century Solutions Group! 🌟 In the dynamic landscape of technology and business solutions, having a dedicated account manager can make all the difference. At Century Solutions Group, we believe in forging lasting partnerships and providing unparalleled support tailored to your unique needs. Here are some key benefits of having a dedicated account manager: 1️⃣ Personalized Attention: Your dedicated account manager serves as your primary point of contact, ensuring that your concerns are heard and addressed promptly. They take the time to understand your business goals, challenges, and preferences, providing customized solutions every step of the way. 2️⃣ Streamlined Communication: Say goodbye to navigating through multiple channels or waiting in long queues for assistance. Your account manager acts as a direct line of communication, facilitating clear and efficient interactions between you and our team. 3️⃣ Proactive Problem-Solving: Anticipating issues before they arise is key to maintaining seamless operations. Your dedicated account manager is proactive in identifying potential challenges and implementing preventive measures, saving you time and minimizing disruptions. 4️⃣ Strategic Guidance: Beyond troubleshooting and support, your account manager offers strategic guidance to help you optimize your technology investments. Whether it's recommending new solutions, providing training resources, or sharing industry insights, they're dedicated to helping you stay ahead of the curve. 5️⃣ Continuous Relationship Building: Building trust and rapport is fundamental to any successful partnership. Your dedicated account manager is committed to fostering a long-term relationship based on transparency, reliability, and mutual respect. Experience the difference of having a trusted ally by your side. Contact Century Solutions Group today and discover the benefits of a dedicated account manager for your business success! 🚀 #AccountManagement #PersonalizedSupport #CenturySolutionsGroup – https://okt.to/LFBpa2

The specific KRAs for a #Presales Manager in the Facility Management Industry may be tailored to the company's unique needs, goals, and services. These KRAs are designed to support the sales team, ensure effective client acquisition, and contribute to the overall growth and success of the facility management business. Here are some common KRAs for a Presales Manager in this industry: 1. Lead Qualification and Segmentation: Develop a system for qualifying and segmenting leads based on their potential value and fit with the facility management services offered. 2. Sales Pipeline Management: Oversee the management of the sales pipeline, ensuring that leads progress through the stages and are tracked effectively. 3. Client Needs Assessment: Work closely with potential clients to understand their specific facility management needs and tailor proposals accordingly. 4. Proposal Development: Lead the development of comprehensive proposals that address the client's unique requirements, including pricing and service level agreements. 5. Competitive Analysis: Stay informed about industry trends, competitors, and market dynamics to provide insights that inform pricing strategies and competitive positioning. 6. Client Relationship Building: Establish and maintain strong relationships with potential clients, addressing their concerns and questions throughout the sales process. 7. Sales Team Collaboration: Collaborate with the sales team to ensure alignment between presales efforts and the overall sales strategy. 8. Technical Expertise: Provide technical expertise to potential clients, answering questions and explaining the technical aspects of facility management services. 9. Customer Feedback Loop: Establish a feedback loop with clients to gather feedback on their needs and preferences to help improve service offerings. 10. Contract Negotiation: Participate in contract negotiations with potential clients, ensuring that agreements are fair and align with the organization's capabilities. 11. Market Research: Continuously conduct market research to identify new opportunities and emerging trends in the facility management industry. 12. Quality Control: Ensure that proposals and presentations are of high quality and meet the standards set by the organization. 13. Cross-Selling and Up-Selling: Identify opportunities to cross-sell additional services or up-sell higher-level service packages to existing clients. 14. Sales Metrics and Reporting: Collect and analyze data on lead conversion rates, sales performance, and other relevant metrics to make data-driven decisions. 15. Resource Allocation: Efficiently allocate resources, including presales staff, time, and budget, to maximize the success of the presales process. 16. Customer References: Build a portfolio of satisfied clients who can serve as references for new potential clients. 17. Technology Integration: Leverage technology and tools to streamline the presales process and improve efficiency.

Attention all business leaders! 📣 Are you on the hunt for the perfect Opportunity Management Software? We've got you covered with expert tips and tricks! 🎯 Our latest article is a comprehensive guide to help you navigate through the selection process. Dive in [here](https://lnkd.in/g-aXfD8p) to explore a world of practical advice and actionable steps. 💡 Here's a sneak peek into the top three points we discuss: 1️⃣ Identifying Business Needs: Understand why it's crucial to pinpoint your specific requirements before choosing a software. 2️⃣ Evaluating Risk Factors: Learn how assessing risk factors throughout the sales process can guide your software selection. 3️⃣ Considering Compatibility: Discover why it's essential to select a software that aligns with your current systems and processes. Navigating the vast ocean of Opportunity Management Software can be overwhelming, but with our guide, you'll be sailing smoothly towards the right choice. So why wait? Click through and start your journey today! Remember, staying informed isn't just beneficial, it's essential! Stay tuned for more insightful articles and remember - in the world of business, knowledge isn't just power, it's progress! 🚀 #OpportunityManagement #ExelaInsights

Tips for Successful Key Account Management -Build Relationships That Acknowledge the Whole Those who seek an account manager career path should be ready to prioritize relationship-building. The best way to build a strong relationship is to have a clear sense of the big picture. When it comes down to it, what’s the one goal that’s central to this company’s mission? How do the different functions, relationships, and business needs of the company fit into that big picture? With this sort of high-level understanding, you can more confidently take action to meet the needs of the client. -Be an Effective Liaison As the key account manager, you are the primary point of contact between your clients and your business. Key account managers need to listen closely, translate the client’s needs to the relevant people within their organization, and make sure the client’s requests are handled in an efficient and timely manner. The more you can say, “Yes, I know just who to talk to about accomplishing that,” the more faith your client will have in you. By acting as an effective liaison for your key accounts, you keep the customer satisfied.

#hiring Director, Professional Services Solution Consulting, Austin, United States, fulltime #jobs #jobseekers #careers #Austinjobs #Texasjobs #ExecutivePositions Apply: https://lnkd.in/gzysJ6se Job Description As an Engagement Manager at our organization, you will be at the forefront of managing a specialized cross-functional team that supports our global strategic clients. This role is execution-focused and demands strong advocacy for our partners while overseeing product development and influencing product roadmaps within the broader CyberSource organization. Engagement Managers play a crucial role in cooperating with sales, relationship management, program management, product owners, and technology development teams. They are responsible for bringing innovative payment solutions to the market to differentiate our strategic partners, drive our sustained revenue growth, and extend our product offerings to enhance customer value and reinforce overall account relationships. As an Engagement Manager, your primary responsibility will be to partner with global, marquee enterprise clients. You will need to deeply understand clients' needs to facilitate the delivery of payment-related solutions that further their strategic objectives. This role requires strong client advocacy and an execution-focused mindset while overseeing product development and influencing product roadmaps within the broader CyberSource organization. Working closely with sales, relationship management, technology, and delivery teams, Engagement Managers are instrumental in bringing innovative payment solutions to market. These solutions help differentiate our enterprise clients, enable sustained revenue growth, extend core product/service offerings, increase customer value, and strengthen overall client relationships. Success in this role requires industry-leading expertise in understanding and explaining the evolving payment ecosystem, product development and delivery, as well as partner advocacy and management. Strong business development, product development, and relationship management skills are essential. Responsibilities - Oversee all phases of project lifecycle, ensuring successful delivery. - Be accountable for comprehensive program management support, including developing and managing project plans, timelines, governance plans, reporting, and budgets. - Manage client interactions related to defining, committing, and delivering required functionality for their Go-To-Market plans. - Develop and manage client's backlog. - Lead project planning activities and facilitate project meetings, ensuring the team delivers high-quality deliverables on time. - Establish and manage client expectations throughout the project lifecycle, following defined scope management processes. - Communicate committed timelines and assist clients in supporting integrated ASPS solutions. - Create Sta

🔑 Key Elements to Successful Account Management 🔑 As an Account Manager at Custom Fleet, I've learned that successful account management is not just about maintaining relationships; it's about nurturing them and driving tangible value for our clients. Here are some key elements that have been instrumental in my approach to effective account management: 1️⃣ Understanding Client Needs: The foundation of successful account management lies in truly understanding the unique needs and goals of each client. By actively listening and aligning our solutions with their objectives, we can provide tailored support that drives their success. 2️⃣ Proactive Communication: Open, honest, and proactive communication is essential in building trust and rapport with our clients. Regular check-ins, updates on industry trends, and transparent discussions about challenges and opportunities help strengthen our partnerships. 3️⃣ Delivering Exceptional Service: Consistently delivering exceptional service sets the stage for long-term client satisfaction and loyalty. Going above and beyond to exceed expectations demonstrates our commitment to their success. 4️⃣ Strategic Account Planning: Developing strategic account plans tailored to each client enables us to proactively identify opportunities for growth, address potential issues, and align our services with their evolving needs. 5️⃣ Collaboration and Team Support: Collaboration across internal teams is crucial in ensuring seamless service delivery and addressing client needs effectively. By working together, we can provide holistic support and valuable insights to our clients. Successful account management isn't just about managing relationships; it's about creating value, fostering trust, and driving growth for our clients. What other key elements do you consider essential for effective account management? #AccountManagement #ClientSuccess #CustomerService #CustomFleet #BusinessRelationships