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Trending in 2024: Dawn of Generative AI #GenerativeAI is rapidly integrating into everyday business and #procurement applications, bringing new capabilities to the table - from analysing data beyond numbers to predicting trends, writing RFPs, and even supporting negotiations with suppliers. This isn’t just about automation or speeding up tasks. It’s about enhancing efficiency and improving outcomes at an unprecedented pace. However, like any revolutionary tech, Gen AI comes with its own challenges. It’s changing the game, replacing traditional roles with automated systems but also bringing new capabilities and insights to procurement and supply chain. The strategic response… For procurement teams, the opportunity is now: Harness the power of Gen AI quickly with new business and procurement specific technologies and integrate this increased capability and capacity into workflows to increase value delivered. Team must take care to apply AI tools wisely and apply critical thinking to ensure that the technology serves as a tool for enhancement, rather than a replacement for human insight and experience.

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Infosys Portland Director Vernon Kringas is our digital expert and brings a human centered design perspective to technology solutions for organisations across the globe.

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