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Tools like Copilot for Microsoft 365 use generative AI to boost end user productivity. Measuring the exact amount is challenging though.   Based on the lessons Insight has learned, it comes down to two things — including how #GenAI can improve current processes that are easier to measure.   From there, the ROI becomes clearer.   Read the full post: https://lnkd.in/eNiRz9Ay   #GenerativeAI #Copilot #Microsoft365

Measuring the ROI of AI at Work Is Tricky Business

Measuring the ROI of AI at Work Is Tricky Business

medium.com

Great insights on the challenges of measuring ROI for AI tools like Copilot for Microsoft 365! What are your thoughts on balancing traditional ROI metrics with newer approaches that take into account the long-term strategic value and competitive advantage provided by AI tools? It would be fascinating to hear your perspectives on evolving ROI frameworks.

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