4.9 out of 5 ServiceNow Customer Service score. Industry best! Looking to implement ServiceNow? Need to maximize ServiceNow applications that you have purchased but are not using? Let the best make you the best. Contact InSource, Inc now. https://lnkd.in/gp_6CyW
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ServiceNow | Elite Partner | Leaders in SPM, SecOps/IRM, ITx | Digital Transformation Advocate | Champion of DEI | God is >
Time and time again, our 4.9/5 CSAT score speaks for itself, as we hear from our customers how much they love not only our ServiceNow acumen, but the level of customer service and support they receive from InSource, Inc. 😊 Are you satisfied with your current ServiceNow Vendor? Reach out for a no strings attached conversation! #servicenow #servicenowpartner #customersuccess #customerservice
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Ditch the defects and embrace efficiency with your customer service delivery. Time to Automate tasks, gain visibility, and take control of your customer support with Our tailored ServiceNow CSM solutions. Get the solution here 👉 https://lnkd.in/gp6py8Ub #servicenowdeveloper #servicenowcommunity #csm #servicenowpartner #servicenowadministration
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Today i read a very intresting case studie about existing ServiceNow customer. The client's data was in multiple tools. They also needed standardized processes such as procurement, incident, and resource management. These challenges were impacting their customer experience massively.The client's data was in multiple tools. They also needed standardized processes such as procurement, incident, and resource management. These challenges were impacting their customer experience massively. The company collaborated with the client's team to streamline their processes and implemented configurations for the following processes. Standard Case, User Management Case,Strategy Case, Procurement Case, Incident to Case, and Integrations. The ultimate goal was to streamline processes and implement configurations using ServiceNow CSM. After approximately nine months, and configured more than 235 artifacts including tables, UI actions, client scripts, business roles, and workflows. They also configured ServiceNow virtual agent as an intake, leveraged by a customer from the customer portal in order to have an intuitive means of searching for knowledge and submitting requests. https://lnkd.in/d-X5Chbe
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Let’s us show you how ServiceNow CSM can transform your customer service.
Supercharge your growth with ServiceNow Customer Service Management! It seamlessly manage surges and adapt to changing demands. Stay ahead of the curve and exceed customer expectations with servicenow today. Know more - https://shorturl.at/9kKGJ #customerservice #csm #servicenow #servicenowpartners #servicesmartz
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Use ServiceNow Field Service Management solution to: - Connect your processes - Schedule efficiently - Manage the entire customer experience in one place Here's how: http://spr.ly/6045iY1Sl #FieldServiceManagement #ServiceNow
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Servicenow supports #ITSM,#KNOWLEDGE BASE ,#CUSTOMER SUPPORT PORTAL,#COMMUNITY,#REGULAR UPDATES,#SLA... 👍 servicenow support may vary based on the service level choosen by the customers & the version of the platform they are using... #DigitalTransformation #BusinessInnovation#Techsolutions 💻
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Supercharge your growth with ServiceNow Customer Service Management! It seamlessly manage surges and adapt to changing demands. Stay ahead of the curve and exceed customer expectations with servicenow today. Know more - https://shorturl.at/9kKGJ #customerservice #csm #servicenow #servicenowpartners #servicesmartz
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The power of the ServiceNow platform is enabling NTS to have a 360-degree view of customers—with all relevant cases, products, assets to manage, and active contracts. http://spr.ly/6041kpSwX
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To start making innovative changes with ServiceNow, you need to get day-to-day management and updating under control. If your business is dealing with a backlog of requirements that are stopping you from supercharging your business with the full power of ServiceNow, read how Southeastern Railway overcame this with UP3's help: https://lnkd.in/ef_afPKp With the help of UP3 as their ServiceNow partner, Southeastern have achieved: 📉70% reduction in open tickets 🛠️Seamless upgrades 🛌Peace of mind with ongoing support and proactive management from UP3 ✨Freed up resources to focus on strategic upgrades, addressing the needs of the business What could you do with ServiceNow once your backlog was cleared? Thank you to Christine Heynes for the kind words below. #ServiceNow #DigitalTransformation #ManagedService
Southeastern Customer Story | How UP3 helped with backlog
up3.co.uk
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What do policyholders expect from their insurers? - Seamless customer experience. - Absolute protection of their data. - Self-service experience. - Reduced on-boarding time. But many insurers struggle to deliver on these expectations because of: - Manual, people-intensive processes. - Siloed operations. - Inefficient and inconsistent handling of customer requests because of lack of visibility. - Compliance and regulatory challenges. The solution? ServiceNow, The Platform of Platforms because it helps insurers - - Manage all service requests with SLAs, knowledge, and mobile capabilities on a single platform. - Create a more proactive customer on-boarding process, decrease costs, and ensure higher customer and employee satisfaction. - Ensure that their operations can adapt and embed key regulations while reducing costs. Need to learn more? Lets connect to talk! #ServiceNow #InsuranceOperations #Insurers
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