InsurTech NY’s Post

Hot off the press, the Altus Consulting 2024 UK insurance rankings showing the level of digital adoption across 250+ brands. In amongst all the hype, it is a really thorough and factual summary of the state of play. In my humble opinion! We have summarised the top 5 in motor and home and provided some insight, which you can download for free, see below. #AltusDigitalBar

Enhancing digital experience remains at the forefront of insurers' minds in order to remain competitive in an ever evolving world, particular in 2024 with the rapid advancement of AI technology. Across products, #insurers ARE improving customer's digital experience. Download our latest infographic to find out Altus' key findings! 📈 https://loom.ly/RnJnwr8 #Insurance #DigitalMaturity #DigitalTransformation #CustomerExperience #UX

It’s a wrap on this year’s Insurtech Insights! I want to thank the organisers again for inviting me to speak at the event, and a special mention goes to Jodi Cartwright, moderator of the “Customer Centricity and UX: The Keys to Success In Insurance Distribution” panel, and my co-panelists Cian O'Toole, Alex Orechoff and Daisy Qi Dong. Here are some key takeaways from this year's Insurtech Insights: - The insurance industry must be in constant motion to ensure it keeps up with changing customer needs. - Insurance can bring additional revenue streams to different businesses, adding value to the current economic climate. - Tailored insurance products are a huge area of interest, as they can add value to what’s already on the partner’s shelf #Insurtech #InsuranceIndustry #InsurtechInsights #Networking #InsuranceNetwork

Why Insurance Companies Can’t Afford to Ignore Strategic Design & Strategic Designers ??? In today’s fast-evolving insurance landscape, customers demand personalised seamless experiences. Strategic Design has become essential for fostering innovation, and most importantly, creating superior customer experiences. #StrategicDesign, #InsuranceInnovation, #CustomerExperience, #BusinessGrowth, #InsuranceIndustry, #DesignThinking, #CustomerEngagement, #DigitalTransformation, #InsuranceSolutions #ExperienceDesign, #B2BSolutionsales

In the ever-evolving world of insurance, artificial intelligence is no longer just a futuristic concept. 🌐 It's here, transforming how we personalize customer interactions. But how do we navigate this new terrain of AI-driven solutions while enhancing customer experiences? 🤖✨ Check out this Insurance Innovators broadcast as experts from Zurich Insurance, AXA and Glassbox dive into this topic. Watch on-demand now.

In the ever-evolving world of insurance, artificial intelligence is no longer just a futuristic concept. 🌐 It's here, transforming how we personalize customer interactions. But how do we navigate this new terrain of AI-driven solutions while enhancing customer experiences? 🤖✨ Check out this Insurance Innovators broadcast as experts from Zurich Insurance, AXA and Glassbox dive into this topic. Watch on-demand now.

In the fast-changing insurance industry, customers increasingly demand personalized offerings and improved customer experiences. Digital transformation is one of the key drivers that will help insurers deliver this, at scale and at a lower cost. According to David Neville, APAC Sales Director at Duck Creek Technologies, one of the restrictions hindering the digital transformation process is the legacy technology that many providers are persisting with. Read more about the latest trends in digital innovation and ways insurers can deliver enhanced customer experiences in the interview linked below ⬇️ https://bit.ly/3QdOcKj #CX #digitaltransformation #insuranceindustrytrends

Digital Elevation is a strategic fusion of digital technologies focused on engaging customer interactions, exceeding customer expectations, and setting new industry standards. Ritesh Koul SVP of Celsior discusses the critical imperatives of the insurance industry and the key components of digital elevation in an insightful article. Learn more about channeling the power of data, analytics, and automation to lead new frontiers in transforming customer experiences. Read the full article here: https://hubs.la/Q02trBfy0 #digitalelevation #insurtech #customerexperiences #digitalinsurance

In today's fiercely competitive #insurance market, the ability to rapidly introduce innovative products is crucial for gaining and retaining market share. However, many insurers face challenges due to inconsistent processes in defining, building, and launching new products across multiple channels. This inconsistency hampers their ability to launch existing and new insurance products with configurable digital journeys to market quickly, efficiently, and cost-effectively. #Tailor is a low-code Product Manager from InfoAxon Technologies Limited to enable insurers and intermediaries to quickly configure and launch insurance products with configurable digital journeys across digital channels. #InfoAxon #ProductConfigurator #ProductManager #DigitalInsurance #InsurTech

🚨The Insurance Network has launched Digital Claims 2024. Join industry thought leaders and take part in strategic discussions to discover how to: ✅ Leverage digital to enhance customer engagement in claims and drive retention. ✅ Harness the power of automation and A.I to deliver better CX and UX. ✅ Transform the customer journey through data & analytics, self-service and transparent claims processes. ✅ Improve resolution times and reduce claims expenses. Check out the agenda with new topics, speakers and sessions, featuring James Nicholson, Niamh McConville ACII, Roy Jubraj, Melanie Kill & more! Link in the comments 👇