IntelePeer’s Post

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According to a McKinsey report, over 30% of North American insurance customers are dissatisfied with current digital channels, highlighting the need for better #CX. Communications #automation with #GenerativeAI is transforming insurance contact centers by enhancing self-service, automating tasks, and providing 24/7 support. One client saw a 60% self-service rate and a 75% increase in call containment with IntelePeer's solutions! Ready to revolutionize your contact center? Read our blog to learn more: https://bit.ly/3y1NJFw

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