Intellect Design Arena Ltd’s Post

Congratulations! Mithu Gupta and Dimple Himashi DeSilva on launching an insightful podcast! A key takeaway is the importance of understanding customer experiences beyond traditional banking. #BankingInnovation #DigitalTransformation #PodcastLaunch #InsightsFromInside #CustomerExperience

Congratulations to Mithu Gupta and Dimple Himashi DeSilva on the launch of their insightful podcast! I resonate with Dimple's perspective: navigating new technologies and evolving expectations can be a complex challenge for CIOs. #BankingInnovation #DigitalTransformation #PodcastLaunch #InsightsFromInside #CustomerExperience

How can banks proactively assess their customers’ future needs? In our first podcast series, ‘Insights from Inside’ we discussed how technology empowers financial institutions to not just identify behavioral patterns but also respond to customer wants throughout their life journey. Sharing her views with Mithu Gupta, Dimple Himashi DeSilva outlined how a comprehensive digital engagement platform creates a composable and agile infrastructure which in turn helps financial institutions meet the ever-evolving customer expectations. Watch the full podcast here: https://lnkd.in/dCEdG7Cp  Rajesh Saxena | Raju Daryani | Harpreet Singh | Selvakumaran S | Prasanna Venkateswaran R | Syed Quader | Sairus Bapooji | Vishal Singh | K Srinivasan (KS) | Paramdeep Singh | Janine Ranski | Brajesh Khandelwal | Viral Khandwala | Sagnik Raha | Lokkesh Kumar | Sriram Vaidheeswaran | Divya Saxena | Vivek Gautam | Soumya Saxena #iGCB #InsightsFromInside #ThoughtLeadership #Podcast #eMACHai #FirstPrinciplesThinking #DigitalTransformation #BankingTechnology #iGCBInsightsFromInside

New series on "Core Modernization" most discussed topic of Banking Industry hosted by Zafin with Dharmesh Mistry. This series will discuss what, why, how and when for Core Modernization and also find out innovative trends from industry leaders.

On the latest episode of The Customer Confidential Podcast, Murli Buluswar, Citigroup’s Head of Analytics for the US Personal Bank, joins host Rob Markey to discuss Citi’s strategies for democratizing intelligence. By taking a scientific, NPS-based approach, Citi positions customer experience as a key growth strategy. Murli shares how small improvements in customer experience can drive long-term retention and how investing in marketing to existing customers delivers quick returns. Tune in to the full episode here. https://bit.ly/4ebduT9

Have you checked out that latest episode? Shahir Daya discusses some of the latest banking topics.

Product Innovation is the priority for Banks. FinTech's have led the way without being held back by legacy technology. Now there's an alternative to core replacement for banks that want to launch new products... #banking #coremodernisation #fintech

How to deploy, manage an ITM. Today's episode of the Bank Customer Experience Summit podcast takes a deep dive into ITM strategy. http://ow.ly/C4FJ105ERBl

Our host, Saksham Sharda, spoke to Antoine Le Nel, Chief Growth and Marketing Officer at Revolut, for the latest Marketer of the Month Podcast episode all about: 1. Discussion on balancing growth, marketing, and analytics in a cohesive strategy. 2. Importance of a solid analytical foundation for effective growth and marketing. 3. Brand marketing as a catalyst to support growth driven by analytics. 4. Applying insights from gaming to FinTech, emphasizing product quality. 5. Approaches to resonate with different industry audiences, focusing on consumer services. 6. Navigating outdated banking regulations while maintaining customer trust. Watch the full episode here 👉 https://bit.ly/3SldJTb #Outgrow #Podcast #MarketerOfTheMonth #MarketingStrategy #GrowthHacks #Analytics #BrandMarketing #FinTech #ConsumerServices #BankingInnovation #CustomerTrust #Innovation

Dive into the world of in-vehicle payments with experts from J.P. Morgan Payments and starfish.team on our next podcast episode! Discover how your car is becoming your new wallet. The discussion also covers the significant role of automotive OEMs in shaping consumer experiences. No longer are vehicles merely products; they are evolving into platforms that facilitate a myriad of services, bringing about a persistent engagement with the consumer beyond the point of sale. Podcast will be available tomorrow. #payments #fintech