Intellicon’s Post

Tico (our AI agent) is handling 90% of our customer support tickets 📈 → and CSAT has only increased. Here's how we are rethinking customer experience ⤵️ The most impactful AI agents won't stop at chat widgets. Tico is built on Voiceflow and integrated with: → Zendesk ticketing → a knowledge base of design and dev documentation → a blend of LLM models (including GPT-4 and Claude) for specific tasks ...and deployed across custom interfaces: → in-app → website → Discord ⚡️ It's an AI agent trained on Voiceflow for the entire customer journey. The bulk of tickets that were historically staffed by a lean support team is now 90% resolved, especially as the user base scales. The other 10% of tickets that are routed to human agents need that custom, hands-on support. Best of all? CSAT has increased from 93.3% to 93.8% ✅ Thoughtfully built and tested AI agents can streamline support and improve customer experience. We'll be sharing more about Tico into 2024. You can read the full agent breakdown at the link in the comments. #AIagents #customersupport #customerexperience

🧠 Meet your new genius assistant… Introducing the CustomGPT.ai Website Copilot – an Intelligent AI assistant designed to enhance your website's user experience. Our AI assistant can absorb all your business information and be programmed in plain English to act as a helpful support and sales agent. Both the Website Copilot and Live Chat Window options are available to all CustomGPT.ai customers, regardless of subscription plan. Deploying these features is simple with our zero-code platform.

Cast.app offers purpose-built AI agents to take over several tasks from your customer teams, allowing them to focus on what matters most: empathy, customer relationships, new challenges, and providing expertise when needed. With these AI agents, you can scale your operations and revenue, not your teams. Instead of customer-facing teams handling every customer interaction, AI agents interact with your customers directly, taking over 80% of the tasks. Teams are brought in for empathy, new challenges, expertise, and customer relationships. Learn more: https://cast.app/product #AIagent #artificialintelligence #automation #customersuccess #digitalcustomersuccess

NEW TUTORIAL ALERT! Make your customer support experience smoother with GenAI in 5 minutes! 💥 Check out our latest video, where we take you step-by-step through setting up an AI-powered system that’ll handle all those customer queries like a pro. Whether you’re running a business, working in customer support, or just into cool tech, this guide is for you. We’ll show you how to get your AI agent up and running, customize it to fit your needs, and make your customers happier than ever—no sweat! Video Highlights 📁 Create Project 📚 Set up Knowledge Base 🤖 Configure AI Agent 💬 Create Public Chatbot 🎥 Watch Now: https://lnkd.in/gyGtpU3s Don’t miss out on this! Watch the video, smash that like button, and make sure to subscribe for more awesome AI tips. #GenerativeAI #CustomerSupport #Automation #AIinBusiness #CustomerExperience #TechInnovation #AIIntegration #BusinessGrowth #SupportOperations #AIRevolution

🎉 Exciting News! 🎉 We're thrilled to introduce the new Pro Ledger Online AI chatbot, designed to provide you with 24/7 customer support and assistance. Simply type your questions or concerns, and our AI chatbot will respond with the information or solutions you need. If you don’t find an answer, our team is always here to help you directly. Try it out today and experience seamless support like never before! 🚀 #ProLedgerOnline #Chatbot #CustomerSupport

🎉 Exciting News! 🎉 We're thrilled to introduce the new Pro Ledger Online AI chatbot, designed to provide you with 24/7 customer support and assistance. Simply type your questions or concerns, and our AI chatbot will respond with the information or solutions you need. If you don’t find an answer, our team is always here to help you directly. Try it out today and experience seamless support like never before! 🚀 #ProLedgerOnline #Chatbot #CustomerSupport

We have just launched of our innovative CAPTR AI chatbot widget to support our own platform! Designed to streamline Tier 1 support, this tool is now live on our platform, providing immediate and efficient assistance to users. 🤖 Why the CAPTR Chatbot? Instant Support: Get quick answers to common queries. Seamless Experience: If the bot can't answer, you're smoothly redirected to our detailed support page. Enhanced Efficiency: Reduces wait times and increases user satisfaction. This addition is part of our ongoing commitment to enhance user experience and support efficiency. We believe that smarter support not only improves customer satisfaction but also significantly reduces operational costs. 🌟 Are you looking to enhance your platform's support system? Contact us to find out how the CAPTR chatbot can transform your user service into a streamlined, cost-effective process.

✨ Unleash the power of AI with ChatMinds! Wondering how artificial intelligence can transform customer support? Picture this: AI-driven customer support means instant, personalized assistance, available 24/7. From resolving queries to understanding individual preferences, ChatMinds elevates your customer experience by seamlessly blending technology with a human touch. Welcome to the future of customer support—where efficiency meets empathy. #ChatMinds #LearnAboutAI #BusinessDevelopment #AICustomerSupport #AIinBusiness

How can #AI and #automation support customer care? Find out by watching this video and learn exactly how automations powered with generative AI can: ✔️ Reduce the need for manual data entry ⌨️ ✔️ Pull together data from several sources 👨💻 ✔️ Autogenerate email template responses 📧 ✔️ Reduce toggle time between windows or apps Automating these tasks allowed a major US airline to improve their customer service response times from days to minutes and free up their team’s time to focus on what matters most, the customer. ✈️ Watch how Automation Co-Pilot was able to accomplish this and discover the potential of AI support in customer care.

🚀 Exciting News Alert! 🤖✨ Introducing the future of efficient and personalized customer service - Bill Matrix AI Chatbot! 🌐💬 Say goodbye to long wait times and hello to instant assistance. 💡 What makes it stand out? -> Smart algorithms for quick issue resolution. -> 24/7 availability to answer your queries. -> Personalized interactions tailored to your needs. -> Seamless integration for a smoother user experience. 🌟 Why we love it Bill Matrix AI Chatbot is not just a chatbot; it's a game-changer in how we connect with our users. It's like having a personal assistant for all your billing inquiries. Say goodbye to frustration and hello to a hassle-free experience! 👥 Who can benefit? -> Businesses looking to enhance customer support. -> Individuals seeking quick and accurate billing information. Ready to experience the future of customer service? Try out Bill Matrix AI Chatbot today and witness the difference! 🚀🤖 #BillMatrix #aichatbot #customerservicerevolution #innovationintech