It’s here! Fin AI Copilot is now available to all intercom customers. If you didn’t catch the announcement, rewatch it here 📽️ Best of all, Fin AI Copilot will be available FOR FREE, on every single Intercom plan! As an AI-first platform, we believe tools like Fin AI Copilot should be a part of every agent’s workflows, with free limited usage every month. For unlimited usage, Copilot can be purchased as a per seat add-on for $35/agent/month or ($29/agent/month when paid annually). But that wasn’t all we had in store… 🔹 Fin AI Agent is now available over email 🔹 We announced a new centralized knowledge management system, the Knowledge Hub 🔹 And Gunnet Singh, Vice President of Customer Experience & Care at AppFolio shared his story The journey to the future of customer service continues - we’ll see you in the comments! #customersupport #customerservice #cx
Built For You - June 2024
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Trevor Kimball
3mo
Only 4 hours into the knowledge Hub and it's SO nice
Jennifer Barwick
3mo
Copilot + Notion -- best day ever
Jake Woehlke
3mo
Can Copilot scrape Slack channels for info?
Peter Smith
3mo
Can it analyse images or photos to suggest resolutions?
Sander Buitelaar
3mo
This outro is great
Jennifer Barwick
3mo
Wow, intercom! As a user for over 5 years -- so impressed
Jake Woehlke
3mo
Suggestion: allow Fin to auto-translate conversations both ways
I am sooooooooo interested in this but I will be at another conference that same day. Will you record it and send it out to your customers or have it available on your site after?
Houston Perry
3mo
FIN for email? YES!
I create, improve, and maintain digital content. My work is focused towards continued learning and support for existing customers, and automating onboarding for new customers.
3moAnd the knowledge hub is amazing!!!!